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Customer reviews: NovaTomato: Print On Demand

Develop by NovaTomato

Reviews (29)

Overall rating
4.5

What Merchants Think

NovaTomato: Print On Demand receives mixed reviews from merchants. Many appreciate the high quality of the products, ease of use of the app, and the responsiveness of customer service. However, some users face challenges with stock availability and color mismatches between designs and final products.

Key Strengths

  • Quality of merchandise, particularly polos
  • Eco-friendly products made from recycled materials
  • User-friendly design tool and app interface
  • Responsive customer service
  • Vibrant colors and quick delivery times

Common Concerns

  • Inconsistency between design mock-ups and final product colors
  • Limited availability of sizes and stock issues
  • Challenges with shipping options, particularly to certain locations like Hawaii
  • Unsatisfactory customer service experience reported by some users
  • Size discrepancies in final products compared to size chart

Final Thoughts

NovaTomato: Print On Demand is well-received for its product quality, eco-friendly approach, and user-friendly design tools. While it is a popular choice among many merchants, the app could improve by addressing stock limitations, shipping issues, and ensuring consistency in design-color with more accurate sizing charts. Overall, it's a viable option for merchants prioritizing quality and sustainability, with room for improvement in operations.

CT Store

Mar 05, 2024  on Shopify

Would like to ship to more countries

Silver Fox Luxury LLC

May 30, 2023  on Shopify

Wasted time designing a bunch of items I'm unable to order (no shipping to Hawaii though we're part of the US!). Incredibly disappointed!

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