Customer reviews: Nibble – AI Negotiation

<h3>What Merchants Think</h3> <p>Merchants generally commend "Nibble – AI Negotiation" for its ability to effectively engage customers and enhance the buying experience by allowing a unique negotiation process. The app's user-friendly interface and reliable customer support are frequently highlighted, contributing to overall merchant satisfaction. Many appreciate the consistent increase in sales and user engagement since implementing Nibble.</p> <h3>Key Strengths</h3> <ul> <li>Easy installation and setup process.</li> <li>Effective customer engagement and increased conversion rates.</li> <li>Responsive and helpful customer support.</li> <li>Customizable negotiation rules and user interaction.</li> <li>Enhances brand experience without disrupting existing workflows.</li> </ul> <h3>Common Concerns</h3> <ul> <li>High pricing and inflexible contract terms for advanced features.</li> <li>Limited customization options without entering a long-term contract.</li> <li>Inability to trial the app without commitment to extensive fees.</li> <li>Restrictive language and branding customization in lower-tier plans.</li> </ul> <h3>Final Thoughts</h3> <p>Overall, "Nibble – AI Negotiation" is well-received by merchants who value its innovative approach to engaging customers and boosting sales. While its effectiveness is rarely questioned, potential users should be mindful of the pricing structure and customization limitations in assessing its fit for their business needs.</p>

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Reviews (30)

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What Merchants Think

Merchants generally commend "Nibble – AI Negotiation" for its ability to effectively engage customers and enhance the buying experience by allowing a unique negotiation process. The app's user-friendly interface and reliable customer support are frequently highlighted, contributing to overall merchant satisfaction. Many appreciate the consistent increase in sales and user engagement since implementing Nibble.

Key Strengths

Easy installation and setup process.
Effective customer engagement and increased conversion rates.
Responsive and helpful customer support.
Customizable negotiation rules and user interaction.
Enhances brand experience without disrupting existing workflows.

Common Concerns

High pricing and inflexible contract terms for advanced features.
Limited customization options without entering a long-term contract.
Inability to trial the app without commitment to extensive fees.
Restrictive language and branding customization in lower-tier plans.

Final Thoughts

Overall, "Nibble – AI Negotiation" is well-received by merchants who value its innovative approach to engaging customers and boosting sales. While its effectiveness is rarely questioned, potential users should be mindful of the pricing structure and customization limitations in assessing its fit for their business needs.

Rollei

May 06, 2024 on Shopify

I think it's a great idea and after testing it I have to say that I'm thrilled with how easy it works. It's fun to negotiate the prices. The backend is very self-explanatory. What I don't like. We would have liked to try it out once, start a campaign to see how it is received. Our customers are from Germany, so we wanted a German translation, but of course we also wanted to adapt the style of the button. The surprise: it's not possible. In fact, it is only possible if you sign a one-year contract, i.e. a minimum of 6000 USD + 2%. That is an absurdity. With this sentence the conversation with the support was over. Further inquiries remained unanswered. Even the "Whitelabel" solution is only available in the Enterprise plan. So even with 499 USD + 2% sales fee you have to leave the advertising for it. Conclusion: Cool tool, bad pricing policy, inflexible support. But as always, someone will come along who does exactly the same thing only better :-)