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Customer reviews: AI Store Builder

Develop by Shopify

Reviews (11)

Overall rating
3.4

What Merchants Think

The "AI Store Builder" app receives mixed feedback from merchants. While some users praise its simplicity and efficiency in setting up online stores, especially for those new to e-commerce, others express significant dissatisfaction. Concerns over usability, unexpected costs, and technical issues are frequently highlighted. Customer support receives commendations for their responsiveness, especially when addressing refund requests.

Key Strengths

  • Efficient in setting up stores quickly, even for e-commerce newcomers.
  • Positive feedback on customer support, particularly in processing refunds.
  • Helps in creating professional-looking stores with minimal effort.
  • Some users find the app to be a game changer for their business process.

Common Concerns

  • Technical issues such as app crashes and functionality errors.
  • Non-transparent pricing with unexpected charges noted by several users.
  • Lack of user-friendliness and inadequate instructional support.
  • Concerns of false advertisement regarding features and pricing.
  • Accusations of the app being a scam due to unexpected charges and poor functionality.

Final Thoughts

Overall, the "AI Store Builder" app shows potential with its ability to streamline the store-building process. However, significant improvements are needed in transparency, usability, and stability. While the customer service team is praised for handling refund requests promptly, the app's reception is divided with caution advised due to recurring issues and unexpected costs.

My Store

Oct 16, 2025  on Shopify

whenever i try and make my store unique, it always says oops something went wrong. try again later. And i do try again but it NEVER works so please help me make it work.

Cevich

Oct 01, 2025  on Shopify

You have to be a developer engineer to install it and make it work. Not user friendly at all. I paid it tree days ago and haven't been able to make it work yet

My Store

Sep 24, 2025  on Shopify

What a joke! Shame on Biaheza for recommending this. They also have the audacity to add random products to my store. So not only is it a bad tool, it’s also a scam. My only fear now is receiving spam emails, which, frankly, I do believe is going to happen.

Austin Eleven

Sep 15, 2025  on Shopify

The AI Store Builder app was game changer when it's your first time building a store. Even if it's not the first store you built this app saves a lot time and that was huge bonus for me. It's quick and simple and the store has a nice look. No complaints here. It's worth trying out.

Ecomstar

Sep 10, 2025  on Shopify

Me han cobrado 90€ sin avisar por haver descargado la app, esto es una estafa, pone que la aplicación es gratis, exijo que me devuelvan mi dinero robado o sino haré lo que sea para llegar al fondo de esto.

homycrate

Sep 09, 2025  on Shopify

It was said to be free, but a fee was deducted. I would like to get in touch about this. I would like to speak to you. For your information.

Fur Fun & Beyond

Sep 08, 2025  on Shopify

The buildyourstore app made setting up a Shopify store for a total newby incredibly easy. Just follow step-by-step and succeed.

ZapGo

Sep 08, 2025  on Shopify

From Months to Minutes - A Remarkable Experience Having built my first dropshipping website 25 years ago—a process that took months of manual coding and design work—I was amazed by what BuildYourStore accomplished in just minutes, completely free of charge. The platform delivered a fully functional Shopify store with products integrated and a professional theme selected automatically. What once required extensive technical expertise and significant time investment is now streamlined into an incredibly efficient process. Comprehensive and Professional Results BuildYourStore doesn't just create a basic storefront—it provides a complete, polished e-commerce solution that rivals stores built through traditional development methods. The automated product integration and theme selection resulted in a professional appearance that would have taken considerable resources to achieve manually. Transparent Recommendation In full transparency, I was referred to BuildYourStore by an experienced Shopify expert who operates multiple successful stores. This recommendation proved invaluable, and the results exceeded my expectations. Given my extensive e-commerce background and the dramatic improvement in efficiency, I have no hesitation recommending BuildYourStore to anyone seeking to establish a professional Shopify presence quickly and effectively.

My Store

Sep 05, 2025  on Shopify

I'd like to give credit where credit is due. Yesterday I inadvertently paid for a service that I was only researching. In other wards I was not yet sure I wanted to use the service and really intended to do the three day trial, then determine if this was for me. Come to find out that the option I chose was the pro level and this particular subscription is meant to be paid as soon as you subscribe. I reached out to the app support and explained what had happened. Even though this option stipulates a no refund policy, Princess Elaine and Renato Gaia worked with the shopify vender to get me a full refund. They were nice about pointing out my oversight on the type of subscription and were prompt to getting in touch with shopify to that issue a full refund. 5 star customer service. These two professionals, went above and beyond. Will be back to build my store under this app once I have all my ducks in a row.

Luxxy Pet Store

Sep 04, 2025  on Shopify

This app is pure rubbish. Not user friendly. The pages look very unattractive. Total Waste of money - charged me $97, for what? That's what I get for listening to @Baddie in Business YouTuber.

MazVolt

Aug 22, 2025  on Shopify

I was charged more than $100! the service never said anything about this. it said it was for something like $1 but unexpectedly charged this, and the fact that it never said anything about $100 is absolutely insane, you stole my money give it back

Pearl & Fin Co.

Aug 22, 2025  on Shopify

App keeps crashing and not doing what its supposed to do for me. Every time we get to the "Customize Your Store" store, it gives errors.

MazVolt

Aug 21, 2025  on Shopify

I paid 97$ for a store, It literally said something like 1$ and all I wanted to do was test it out. please give me a refund, I really apologize for this, but that's all the money I had. please give my money back

A minha loja

Aug 04, 2025  on Shopify

I want refund, i didnt want to subscribe it, i was only trying to test it free to see how it goes, i cant be paying for this service, will fuck me over the only budget i had, please i want my money back now.

AWANGLOBAL LIMITED

Aug 02, 2025  on Shopify

Subject: Issue with Premium Service – Received Basic Store Instead Dear AI Store Builder Support, I hope this message finds you well. I recently purchased your One Product Premium Service with the Advanced Store package. However, upon reviewing what has been delivered, it appears that I have only received a basic store setup rather than the advanced version that was advertised. Additionally, I noticed that there are no ad videos included, which were clearly listed as part of the premium offering. Could you please look into this issue and advise on the next steps to ensure I receive the full premium package I paid for? Looking forward to your prompt response. Best regards,

AirGlide

Jul 31, 2025  on Shopify

Bad product and doesn't have any of the features it advertises. just dont waste your time, especially not for $97. I am extremely upset I even fell for this. There doesnt seem to be a good reliable way of contacting support for a refund except an email.

My Favorite PUP

Jul 29, 2025  on Shopify

False advertisement was advised there would be a list of features, but where do we locate them on the build your store website. The website was decent I requested a refund and still no response. This was not worth $97 I'm disappointed and upset that my money was taken for very basic website. No real support besides the email, no one to reach out to for the support they advised.

My Store

Jul 23, 2025  on Shopify

Was charged erroneously $100+ when the service was marketed as $1. No support chat available.. just an email sent to the wind. No option to cancel or refund immediately after charge was made...

Min butik

Jul 21, 2025  on Shopify

They gave me a full refund even that they have a No refund policy, so i really am thankfull for that.

My Store

Jul 18, 2025  on Shopify

Renato Gaia from build your store.ai is a 10/10 customer service agent. He helped me right away and his emails were lighting fast. 5stars all the way

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