The "AI Store Builder" app receives mixed feedback from merchants. While some users praise its simplicity and efficiency in setting up online stores, especially for those new to e-commerce, others express significant dissatisfaction. Concerns over usability, unexpected costs, and technical issues are frequently highlighted. Customer support receives commendations for their responsiveness, especially when addressing refund requests.
Overall, the "AI Store Builder" app shows potential with its ability to streamline the store-building process. However, significant improvements are needed in transparency, usability, and stability. While the customer service team is praised for handling refund requests promptly, the app's reception is divided with caution advised due to recurring issues and unexpected costs.