Excellent support team and app, it's working well for our online shop! Thank you

The support team is incredible.

Shivam and the WebBee team has been extremely responsive and supportive during our onboarding process. We couldn't ask for a smoother or easier process in getting established with the NetSuite Integrator app.

Shivam is very helpful, and we have transitioned from Celigo due to internal issues there and we are happy we made the move. If you feel Celigo is too expensive and/or hard to deal with, give these guys a shot. I don't think you will be upset about your choice! :)

Our team recently started using the Robust NetSuite Integrator, and the WeeBee team has been incredibly helpful throughout the entire setup process. The app is user-friendly, and the customer support team is always available to assist with any questions. So far, it has been a pleasure to work with. We will update our review once we've had more time to test the app thoroughly.

We use the Robust NetSuite Integrator on both of our sites to sync orders with NetSuite. This has been a game changer for us. Plus, the support is great! I highly recommend the app to save time and money if you are on NetSuite.

Thanks to Shivam from Robust for his outstanding support during our software transition. Shivam's expertise and dedication have been instrumental in ensuring a smooth process. He has consistently provided us with the best solutions, demonstrating both professionalism and a deep understanding of our needs. His proactive approach and responsiveness have made a significant difference. Thank you, Shivam, for your exceptional support and commitment!

This integrator is robust and meets our business needs. We have been using this app for 2 years without any issues! Great app! We will continue to use it for other stores.

Hello, I am a NetSuite admin and just started working and learning Robust NetSuite integration to sync data between two apps. Not only is the knowledge base well organized and enriched, but the support reps are also very responsive, patient, and expectant. I received very good support from Shivam a few times during last week. excellent team, Congrats!

We've been using the Robust NetSuite Integrator app for a few months now and I'm really pleased with it. There's a lot of configuration to ensure that it behaves exactly how you'd like it to. We've managed to work this into our normal NetSuite workflow for inventory, pricing, fulfilment and invoicing. Our ops team treat a Shopify order exactly as they would any other order and having the inventory and pricing synced from NetSuite means there's a single source of truth. We had a few teething issues at first but a huge thanks to the support team. They are absolutely great. The chat is very responsive, during office hours we typically get a response within a few minutes. Outside of those hours we always get a response via email the next day. Requests via chat are followed up via email ensuring resolution of tickets. We migrated from a bespoke ecom store and for context we were up and running from a fresh Shopify store to processing orders in production within 2 weeks. I was a little concerned about the price at first (we're currently on the Max plan), however the ease of use and support more than justifies the cost. We're actually planning on upgrading the the Enterprise plan shortly. Thanks again to the team!

The app works as described and with some customization it is now doing exactly what we need it to do. Great tool to go in between Shopify-NetSuite. Shivam has really gone above and beyond to get our customization work.

This application has worked great to integrate our Shopify store to Netsuite. The app offers a handful of helpful functions that are straightforward and easy to configure. Additionally, there are more technical field mapping options that can be utilized for customized solutions. WebBee support tickets and live chat have both been responsive and aided in our success with their application. Support was able to quickly jump on a zoom call and help out on multiple occasions.

The Robust NetSuite Integrator app for Shopify is ideal for most users with straightforward requirements. The functionality is easily managed within the Shopify platform by those with a technical understanding of NetSuite and Shopify. All standard flows and requirements are catered for. The RNI team are extremely knowledgeable about both platforms and are ready at a few hours' notice to jump on a call and explain details about the setup, or even make minor backend changes to facilitate your needs. My client is very happy and now looking at an additional integration with another shopping platform.

Tarishi and her team have been extremely helpful in getting us up and running using the Robust Integrator for our Shopify/Netsuite Integration. Her and her team are very responsive and helpful and they try to resolve our issues as quickly as possible. We know if we encounter any need for customisations that Tarishi and her team are on hand to fix. Thanks you Tarishi for your help.

Excellent customer service and a user friendly app.

AJ and his Team know what they are doing. Great Product. Has made integration from Shopify to Netsuite very easy, and support is very helpful. They will hop on a call to troubleshoot things with you.

Overall, Robust NetSuite Integrator is a great solution for connecting Shopify and NetSuite. We sometimes need support related to some of our customizations, but Webbee is very responsive & helpful, and issues are resolved quickly. Definitely recommend.

Using the application since 2021, the support has been excellent as well as the flow of orders into Netsuite since that time. We are very happy with the service and their support of us even when things may go wrong. Thank you especially to Shivam for all of his help.

Using since 2021, the support has been excellent at ensuring our success. Our orders have been flowing without much issue and, if there is any issue, their support team has taken care of us well.