We had an extremely disappointing experience with Robust NetSuite Integrator. From the very beginning, they failed to understand our business needs and struggled to provide solutions that aligned with our requirements. The most frustrating part was their lack of responsiveness, even when we flagged business-critical issues that required urgent attention. Despite multiple follow-ups, our concerns were ignored, leading to serious consequences—including an HMRC audit due to incorrect data caused by their system failures. Their poor support and lack of accountability made this one of the worst experiences we've had. I strongly do not recommend their services to any business that values accuracy, efficiency, and reliable support.

Incompetent. If you needs require any variation to what's out of the box such as Cash Sales/Undeposited. Good luck. Extremely poor attention to detail. Worst experience ever. Sharma and Abhishek consistently over promised and under delivered.

Shivam and the WebBee team has been extremely responsive and supportive during our onboarding process. We couldn't ask for a smoother or easier process in getting established with the NetSuite Integrator app.

Shivam is very helpful, and we have transitioned from Celigo due to internal issues there and we are happy we made the move. If you feel Celigo is too expensive and/or hard to deal with, give these guys a shot. I don't think you will be upset about your choice! :)

Our team recently started using the Robust NetSuite Integrator, and the WeeBee team has been incredibly helpful throughout the entire setup process. The app is user-friendly, and the customer support team is always available to assist with any questions. So far, it has been a pleasure to work with. We will update our review once we've had more time to test the app thoroughly.

We use the Robust NetSuite Integrator on both of our sites to sync orders with NetSuite. This has been a game changer for us. Plus, the support is great! I highly recommend the app to save time and money if you are on NetSuite.

Thanks to Shivam from Robust for his outstanding support during our software transition. Shivam's expertise and dedication have been instrumental in ensuring a smooth process. He has consistently provided us with the best solutions, demonstrating both professionalism and a deep understanding of our needs. His proactive approach and responsiveness have made a significant difference. Thank you, Shivam, for your exceptional support and commitment!

This integrator is robust and meets our business needs. We have been using this app for 2 years without any issues! Great app! We will continue to use it for other stores.

Hello, I am a NetSuite admin and just started working and learning Robust NetSuite integration to sync data between two apps. Not only is the knowledge base well organized and enriched, but the support reps are also very responsive, patient, and expectant. I received very good support from Shivam a few times during last week. excellent team, Congrats!

We've been using the Robust NetSuite Integrator app for a few months now and I'm really pleased with it. There's a lot of configuration to ensure that it behaves exactly how you'd like it to. We've managed to work this into our normal NetSuite workflow for inventory, pricing, fulfilment and invoicing. Our ops team treat a Shopify order exactly as they would any other order and having the inventory and pricing synced from NetSuite means there's a single source of truth. We had a few teething issues at first but a huge thanks to the support team. They are absolutely great. The chat is very responsive, during office hours we typically get a response within a few minutes. Outside of those hours we always get a response via email the next day. Requests via chat are followed up via email ensuring resolution of tickets. We migrated from a bespoke ecom store and for context we were up and running from a fresh Shopify store to processing orders in production within 2 weeks. I was a little concerned about the price at first (we're currently on the Max plan), however the ease of use and support more than justifies the cost. We're actually planning on upgrading the the Enterprise plan shortly. Thanks again to the team!