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Customer reviews: Australia Post MyPost Business

Develop by SellerDash

Reviews (109)

Overall rating
4.8

What Merchants Think

Merchants using the "Australia Post MyPost Business" app generally have a positive overall experience. The app is praised for its efficiency, ease of use, and the substantial time savings it offers. Many users highlight the exceptional customer support, particularly the responsiveness and helpfulness of the support team, including individuals like Nathan and Molly. The app has become an essential tool for many businesses, seamlessly integrating shipping processes and improving overall productivity.

Key Strengths

  • Efficient and streamlined shipping process leading to significant time savings.
  • Exceptional customer support with quick responses and helpful guidance.
  • Easy-to-use interface that simplifies complex shipping tasks.
  • Effective integration with platforms like Shopify for label creation and order management.
  • Consistent updates and improvements to the app, enhancing functionality over time.

Common Concerns

  • App does not provide tracking for delivery status updates, requiring additional apps for some users.
  • Occasional technical issues, although these are often resolved quickly.
  • High cost compared to similar apps, leading some users to seek more affordable solutions.
  • Desire for additional features like postage label customization and more robust shipping rules.

Final Thoughts

Overall, the "Australia Post MyPost Business" app is highly regarded for its ability to simplify and optimize the shipping process for businesses. While there are some concerns regarding tracking capabilities and pricing, the app’s efficiency and top-notch customer service make it a worthy investment for many merchants. Continued improvements and feature expansions could further solidify its position as a leading choice in the market.

EM CLUB The Label

Jul 22, 2024  on Shopify

Molly helped me SO MUCH with my issue, she sent me a detailed video explaining everything for me, it answered everything I need. She was very kind.

Honour Wellness

Apr 29, 2024  on Shopify

This app has been so valuable with helping my small business run smoothly. It makes the shipping process seamless and quick. The customer service is always fast, clear communication and my questions are always resolved in the moment. Highly recommend this app and service!

Phatduds

Apr 16, 2024  on Shopify

I love everything about this App! It is super easy to use, THANKFULLY, cause e-Comm was seriously overwhelming enough! and.. The Staff are always quick to respond, even in the middle of the night, and make trouble shooting a breeze. I am so grateful that I chose this app to download and use. I do highly recommend it!

Fettii

Apr 12, 2024  on Shopify

SellerDash is amazing! The app and support are top-notch. It saves tons of time with its easy-to-use and intuitive design. If you want to translate and automate your Shopify orders into MyPost for efficient label creation, postage cost optimisation, and effortlessly linking tracking numbers back to Shopify orders, SellerDash is the way to go. The live chat support is excellent, and the videos and resources cover everything you need. Add SellerDash to your Shopify store for a smoother experience!

Plum Tack

Mar 13, 2024  on Shopify

This is the Best App ever! Saves me so much time, really easy to use and it just works. The couple of times I've needed to ask a question the support team have come back to me with an answer within a couple of minutes. Top class App, Top class support. If you're thinking about getting this, just do it, you won't regret it for a moment.

Smokeless Australia

Mar 11, 2024  on Shopify

The app is good, works well and never had any issues, but why is it so expensive. There is another app that works almost as well that is completely free.

Dripstawears

Feb 23, 2024  on Shopify

Amazing app and awesome support! I faced some issues with billing, they helped me refund all my money in an instant. Also offered support with setting up the app. I'm satisfied.

cherishingco

Dec 19, 2023  on Shopify

I’ve been trying out different apps recently to test out which ones best suit my needs to start off my business and this is by far the best one on the market. It makes creating labels super convenient! The service is also incredible, the times I reached out I got a fast reply and friendly response :) Super excited for when live rates at checkout for customers will be implemented into this app, it would be a game changer!

Barton Brands Ecomm

Dec 06, 2023  on Shopify

Fantastic App! We use it for several of our Shopify stores and it saves us so much time across all of them. Could not recommend it more and it is a great price as well. I feel like apps that work this well are never this affordable. The setup is incredible simple as well. Highly recommend.

Ollie+Zara

Nov 19, 2023  on Shopify

Outstanding!! The best choice we have made for our business. Setup is simple and so easy to use and the best part is the outstanding service. When I open a chat, they usually respond have any questions answered within minutes.

Coffeefusion

Sep 18, 2023  on Shopify

I've used this app for a couple of years and it is definitely a great app when you're jumping from manual entry into a more automated solution. There are a couple of features I'd love to see implemented including a picklist which summarises all the items required for dispatch instead of for individual orers, and more robust shipping rules to really automate dispatch further. Having said this, shipping apps which do offer these features are quite a bit more expensive, and I'm definitely happy with the price:features of this app. Have also mentioned to the developers that these are features I'm interested in and they have mentioned that they are on the list for development in the future.

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