Be Careful with My Easy Monogram – They Took My Money I’ve been using My Easy Monogram, Zonekraft, and Teelaunch together to ship my orders. I choose between them depending on where the order is going and how fast it needs to arrive. I sell to the USA, UK, Canada, Australia, New Zealand, and Europe, so I never rely on just one provider — it’s too risky. But recently, I had a terrible experience with My Easy Monogram. A customer canceled an order just 5 hours after placing it, and I contacted them right away to cancel and get a refund. They refused, even though the item wasn’t made or shipped yet. They just kept my money. That’s not right. Honestly, this felt like a scam. And I believe many of the 5-star reviews on their app are fake. My experience was the opposite — no support, no help, no refund. Since then, I’ve been relying more on Zonekraft and Teelaunch. They’re both amazing. Zonekraft ships in 1–3 days to the USA, Canada, and Europe, and they always respond quickly. If you’re selling products like metal signs, don’t put all your trust in one supplier. Use multiple providers and protect your business. You can find many great ones online — just search. My advice: avoid My Easy Monogram. Save your money.

Excellent app, product and customer service! Needed some adjustments with the personalization widget for custom metal signs and their team answered promptly and was a breeze to get implemented! If your into metal artwork i would highly recommend using this app for your shopify store. All around amazing experience!

I have been following up with My Easy Monogram regarding my order for the past 15 days, but I haven't received any proper response from them. They keep sending the same template message repeatedly. I've tried reaching out to them via email as well, but there's been no reply from their side. Neither tracking information nor any status update is showing on the store even after 30 days. Their service is extremely poor, and I am highly disappointed with the order process.

I just received my sample product from this supplier. I must say the quality is better than other suppliers I have tried. Customer service is top notch. They are now my go to source for metal signs.

They are the best : one day production time, customer service answers in minutes, I receive only 5 stars for the quality of their metal signs and the fast shipping time and so on. My sales increased 500% since I stared working with them in April and things are going better and better ! I can't wait to see how the Q4 will be !

So far, I installed the app and am pleased with the amount of available products to choose from and the ease with which it integrates and syncs. I wanted not to use CJDropshipping (China) and start sourcing from the US, and I was pleased to stumble upon MEM. I already do metal prints, so adding these signs/monograms can hopefully bring more value to people through my site, and I am happy to promote these for MEM based on the most recent high remarks and reviews! I see that the team stands by its app, product, and creativity, which is awesome. So far, I've only noticed random "/" in the product descriptions, which I had to clean up manually on the Shopify end. Still, outside of that - reading the reviews, I am very excited to give MEM a shot and will update if I encounter any problems. The only suggestion is that Google Sales Channel will have issues using "Custom" / "Personalized" labels as it goes against their policies. The good news is that most of these have a solid background and can be marketed on TikTok US for those using the TikTok Sales Channel.

Excellent app with a solid product catalog. Customer service and tech support have been wonderful, too. I'm super excited about some updates they'll be rolling out soon. One of my favorite companies to work with!

I've had my easy monogram since last year and really love the tutorials and how great the metal arts look. The community is really easy to navigate through. Looking forward to jumping back in.

I can't say enough good things about the team at My Easy Monogram they are very responsive every time I have reached out to them through email and their Facebook group. I have had nothing but 5 Star review from customers and they are constantly growing and improving. I have had this app in my store for well over a year.

By far one of my favorite POD suppliers! Brad and the MEM team provide quality products at reasonable price, allowing newcomers like myself to keep overhead to a minimum. Their customer support is great as well, and goes out of their way to resolve any issue you may have. Definitely give them a look if you're just starting out your POD journey.