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Customer reviews: My Easy Monogram

Reviews (51)

Overall rating
4.7

What Merchants Think

Merchants generally appreciate "My Easy Monogram" for its high-quality metal art products, reliable service, and efficient app features. The app is especially favored for its integration with Shopify, ease of use, and the commitment of its support team. Overall, it has become a trusted solution for those seeking to enhance their product range with metal signs and monograms.

Key Strengths

  • High-quality metal art products with diverse color options
  • Efficient integration with Shopify
  • Outstanding customer service and support
  • Fast shipping and reliable order management
  • Produced in the USA with attention to detail
  • Support for a variety of products with plans for future expansion

Common Concerns

  • Occasional delays and lack of updates on orders
  • Template messages and slow email responses for support
  • Minor issues with product descriptions requiring manual edits
  • App currently lacks support for custom designs, though this feature is expected soon

Final Thoughts

"My Easy Monogram" is highly regarded for its quality products and reliable app features, offering a strong alternative for merchants looking to diversify their Shopify stores with metal art products. Despite some challenges related to customer service and custom design features, the app's strengths and ongoing improvements make it a valuable tool for eCommerce businesses.

Blessed And Beautiful

Dec 08, 2024  on Shopify

Excellent app, product and customer service! Needed some adjustments with the personalization widget for custom metal signs and their team answered promptly and was a breeze to get implemented! If your into metal artwork i would highly recommend using this app for your shopify store. All around amazing experience!

Couple Desires

Oct 10, 2024  on Shopify

I have been following up with My Easy Monogram regarding my order for the past 15 days, but I haven't received any proper response from them. They keep sending the same template message repeatedly. I've tried reaching out to them via email as well, but there's been no reply from their side. Neither tracking information nor any status update is showing on the store even after 30 days. Their service is extremely poor, and I am highly disappointed with the order process.

Crater Goods

Sep 11, 2024  on Shopify

I just received my sample product from this supplier. I must say the quality is better than other suppliers I have tried. Customer service is top notch. They are now my go to source for metal signs.

Metal WOW

Jul 31, 2024  on Shopify

They are the best : one day production time, customer service answers in minutes, I receive only 5 stars for the quality of their metal signs and the fast shipping time and so on. My sales increased 500% since I stared working with them in April and things are going better and better ! I can't wait to see how the Q4 will be !

DrawDadDraw LLC

Dec 09, 2023  on Shopify

So far, I installed the app and am pleased with the amount of available products to choose from and the ease with which it integrates and syncs. I wanted not to use CJDropshipping (China) and start sourcing from the US, and I was pleased to stumble upon MEM. I already do metal prints, so adding these signs/monograms can hopefully bring more value to people through my site, and I am happy to promote these for MEM based on the most recent high remarks and reviews! I see that the team stands by its app, product, and creativity, which is awesome. So far, I've only noticed random "/" in the product descriptions, which I had to clean up manually on the Shopify end. Still, outside of that - reading the reviews, I am very excited to give MEM a shot and will update if I encounter any problems. The only suggestion is that Google Sales Channel will have issues using "Custom" / "Personalized" labels as it goes against their policies. The good news is that most of these have a solid background and can be marketed on TikTok US for those using the TikTok Sales Channel.

Giftsforevermore

Sep 12, 2023  on Shopify

I've had my easy monogram since last year and really love the tutorials and how great the metal arts look. The community is really easy to navigate through. Looking forward to jumping back in.

Broken Knuckle Apparel

Sep 12, 2023  on Shopify

I can't say enough good things about the team at My Easy Monogram they are very responsive every time I have reached out to them through email and their Facebook group. I have had nothing but 5 Star review from customers and they are constantly growing and improving. I have had this app in my store for well over a year.

Roscoe & Charlie

Sep 12, 2023  on Shopify

By far one of my favorite POD suppliers! Brad and the MEM team provide quality products at reasonable price, allowing newcomers like myself to keep overhead to a minimum. Their customer support is great as well, and goes out of their way to resolve any issue you may have. Definitely give them a look if you're just starting out your POD journey.

Texas FelineDesigns

Sep 12, 2023  on Shopify

We’ve been selling MEM products for almost two years now and have been pleased with the app and the level of customer service. The app makes it easy to manage our orders and ensure customization spelling is correct. Our customers have been so happy with their signs! Brad and the team have come a long way and it’s only going to get better!

Sublime Gift Shop

Sep 12, 2023  on Shopify

I think My Easy Monogram has a huge catalog of the best quality products and I love they’re manufactured in the USA!!! I already downloaded the MEM app to my shopify store, its easy to work with and I like that Brad keeps communicating about updates. Now I’m in the process of choosing the products to add to my store, and everything is working fine. I know that there were some issues in the past; I’m happy that management changed recently and it’s amazing to have also the support and success experience of Michelle!

Always Essential Gifts

Aug 29, 2023  on Shopify

My experience with the My Easy Monogram app for my Shopify store has been nothing short of exceptional. The diverse range of colors available for their 16-gauge steel products adds a fantastic dimension to their offerings. It's clear that a lot of thought has gone into providing options that cater to various tastes and preferences, ensuring a delightful shopping experience for my customers. What truly sets My Easy Monogram apart is its unwavering commitment to quality. The fact that all their metal art pieces are meticulously crafted right here in the USA from 16-gauge steel speaks volumes about their dedication to excellence. The durability and aesthetic appeal of each piece reflects their dedication to providing top-tier products. One of the standout features of the app is its efficient and fast shipping service. In the competitive world of eCommerce, swift shipping can make all the difference, and My Easy Monogram consistently delivers. The speedy processing and dispatch of orders have greatly contributed to the satisfaction of both myself and my customers. While the app does not currently support custom designs for metal signs, it's noteworthy that this feature is in the pipeline and coming soon. They have recently launched other products in addition to the metal signs with more coming soon. The team behind My Easy Monogram has worked diligently to overcome initial challenges, and their commitment to addressing hiccups head-on is commendable. This upcoming feature is sure to enhance the app's appeal and versatility even further. My Easy Monogram remains an outstanding choice for anyone seeking a reliable and high-quality metal art drop shipping solution.

Pipeline Proud

Jun 20, 2023  on Shopify

I've been selling MEM metal arts and keychains from May 2021, not a single incident where I felt I should stop doing business with them. Brad and Tance, both are super supportive and always resolve the issues. Can't thank them enough for that! Trust me you should definately sell their products to scale your niche stores. You will love the High Margins.

Rise N Shine Studio by Melissa Vaughan

Mar 19, 2021  on Shopify

This app was very user friendly. Easy integration. We are excited to offer these great products in our shop.

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