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Customer reviews: Mulwi | 200+ Shopping Feeds

Reviews (396)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly satisfied with "Mulwi | 200+ Shopping Feeds" for its ease of use and exceptional customer service. Users frequently commend the app's ability to streamline and simplify feed creation and integration processes across various e-commerce platforms. The customer support team, especially individuals like Denys and Ivanna, is consistently praised for their responsiveness and willingness to assist with issues, providing a reliable and supportive experience.

Key Strengths

  • Exceptional customer support, with quick and effective responses
  • User-friendly interface that simplifies feed creation and management
  • High level of customization and flexibility for different platform needs
  • Effective in automating and streamlining feed integration processes
  • Consistent updates and improvements based on customer feedback

Common Concerns

  • Occasional issues with accurate feed item calculations
  • Challenges with setting up feeds initially for novice users
  • Pricing perceived as high, though justified by the value and support offered
  • Some advanced features and functions could be more robust
  • Limited immediate response in rare customer support cases

Final Thoughts

"Mulwi | 200+ Shopping Feeds" is a well-regarded app that effectively addresses the feed integration needs of e-commerce businesses. Its strong customer support, intuitive interface, and broad customization options make it a valuable tool for merchants looking to enhance their online presence. Despite a few minor drawbacks, the overall response is positive, with many users highly recommending it for its capabilities and support excellence.

FOLDS

Aug 06, 2024  on Shopify

The app works well. The integration was smooth and intuitive. Special thanks to Andrii from Customer Support, who helped us quickly with all the necessary troubleshooting.

BiOHY

Jul 30, 2024  on Shopify

Great app, does what it should. Denys is very attentive and helps at any time with any request. Fast and efficient!

Erverte Paris

Jul 21, 2024  on Shopify

Mulwi App has been an exceptional tool for creating and connecting feeds, even in different languages. This feature is incredibly useful for our global operations, allowing us to seamlessly manage and integrate feeds across various regions and languages without any hassle. One of the standout aspects of using this app has been the outstanding support we received from Ivanna. She has consistently gone above and beyond our expectations, providing timely and effective assistance whenever we needed it. Her dedication and expertise have made our experience with Mulwi App even more valuable. Overall, we highly recommend Mulwi App for anyone looking to efficiently manage their feeds on Shopify. The app's capabilities and the top-notch support make it a must-have tool for any e-commerce business.

GPS-WATCH

Jul 16, 2024  on Shopify

MulwiFeeds ist eine hervorragende Erweiterung für Shopify-Shops, die eine kostengünstige Anbindung an Plattformen wie idealo.de und andere ermöglicht. Die Integration verlief nahtlos, und der Preis-Leistungs-Verhältnis ist einfach unschlagbar. Besonders beeindruckend ist der Kundensupport – stets freundlich, schnell und effektiv. Absolut empfehlenswert für alle, die ihre Reichweite erhöhen und ihre Verkaufskanäle effizient verwalten möchten!

Vestis Isle

Jul 04, 2024  on Shopify

The app works as it should and provides the best opportunity for my business. I was also blown away by the support team and how far they are willing to go to help their members. Ivanna was able to optimize my feed and fix all errors that were present.

momcozy

Jul 04, 2024  on Shopify

Using Mulwi Feeds has been a great experience. Their team responds promptly to messages, and they solve issues efficiently. As their customers, we are very satisfied.

Greatwine

Jul 02, 2024  on Shopify

I recently had the pleasure of using the support services provided by Mulwi Feed for my Shopify store, and I am thoroughly impressed. The team was highly responsive and knowledgeable, addressing my concerns swiftly and effectively. They guided me through the setup process with clear, step-by-step instructions and were patient with my questions. One standout aspect was their ability to tailor solutions specifically to my store's needs, demonstrating a deep understanding of both the product and the Shopify platform. Their professional and friendly approach made the entire experience seamless and stress-free. Overall, Mulwi Feed's support team exceeded my expectations, and I highly recommend their services to anyone looking to optimize their Shopify store. Thank you, Mulwi Feed, for your excellent support!

HomeWetBar

Jul 01, 2024  on Shopify

basic feed upload, easy to setup. However it lacks advanced features like title optimization and substitution, ai product enhancements etc.

LoveGoodFats-CA

Jul 01, 2024  on Shopify

We had some issues with our Google Feed, Denys from Mulwi was super helpful, understood the issue and updated the coding in the feed. We re submitted it to Google for review and the change was accepted and approved. Thank you Denys/Mulwi for the quick resolution.

Ginsberg+Chan Wine Merchants Asia

Apr 22, 2024  on Shopify

Amazing customisation service and very responsive developers. The liaison explained and walked-through me with my feed integration process.

THAHAB US

Apr 17, 2024  on Shopify

Straightforward and easy to use app with great features. Professional support that will assist you in every step if needed. Recommended

Buy Me Once UK

Mar 20, 2024  on Shopify

The guys at Mulwi have been SO helpful and kind, even when I've been a bit clueless. :D It's made such a difference knowing they are there to help.

Melizafashion

Mar 18, 2024  on Shopify

I don't understand the app, tried contacting the helpdesk but didn't get an answer. Its been 6 hours now.

EcoFlow France

Jan 19, 2024  on Shopify

The support center offers a good service. Andrii is very patient and always ready to help. The app supports several popular platforms, so it is easy to proceed with the integration and product feed. Good app!

Dečji Bazar

Dec 21, 2023  on Shopify

I've been using this app for a couple of weeks now and I'm very satisfied with how it works. It is simple, clean-looking and easy to use. As for now, fetching or the app itself never lagged. The customer support is the best part about this app - they reached out and offered to help with setting up the parameters. Even though setting them up is relatively easy (and I have no experience in the field), it was nice to have someone check whether everything works as it should. They respond very quickly and I have no doubts they'd be able to fix any bugs in the future, if they even occur. I would definitely recommend Mulwi to a friend or a fellow Shopify user!

Logo Free Clothing

Dec 21, 2023  on Shopify

The intuitive interface and flexibility that Mulwi Feeds gives us are reasons enough to use this app for our marketplace feeds. We can easily manipulate our data and present it in the format that each marketplace wants. What makes this app the best in class though, is the level of support given by Andrii and team. For our first feed, Andrii and Oleksii turned around my myriad of questions quickly and professionally. They were happy to build the custom logic we needed and also helped me to understand how to do this myself when I wanted to. Great app, great support team, would highly recommend.

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