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Customer reviews: Mulwi | 200+ Shopping Feeds

Reviews (396)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly satisfied with "Mulwi | 200+ Shopping Feeds" for its ease of use and exceptional customer service. Users frequently commend the app's ability to streamline and simplify feed creation and integration processes across various e-commerce platforms. The customer support team, especially individuals like Denys and Ivanna, is consistently praised for their responsiveness and willingness to assist with issues, providing a reliable and supportive experience.

Key Strengths

  • Exceptional customer support, with quick and effective responses
  • User-friendly interface that simplifies feed creation and management
  • High level of customization and flexibility for different platform needs
  • Effective in automating and streamlining feed integration processes
  • Consistent updates and improvements based on customer feedback

Common Concerns

  • Occasional issues with accurate feed item calculations
  • Challenges with setting up feeds initially for novice users
  • Pricing perceived as high, though justified by the value and support offered
  • Some advanced features and functions could be more robust
  • Limited immediate response in rare customer support cases

Final Thoughts

"Mulwi | 200+ Shopping Feeds" is a well-regarded app that effectively addresses the feed integration needs of e-commerce businesses. Its strong customer support, intuitive interface, and broad customization options make it a valuable tool for merchants looking to enhance their online presence. Despite a few minor drawbacks, the overall response is positive, with many users highly recommending it for its capabilities and support excellence.

The Knotty Ones

Oct 10, 2024  on Shopify

Really great support team, helped us with a set up of a couple of feeds in a very timely manner. Thanks Ivanna!

Your Only Health

Oct 10, 2024  on Shopify

Super App! Wir nutzen sie aktuell für einen weiteren Marktplatz und dank Denys aus dem Support Team, konnten wir die Probleme in unserem Feed lösen :)

Straits Wine SG

Oct 08, 2024  on Shopify

The best support team I've ever met. Denys, who works in support, is incredibly helpful and knowledgeable about their apps. He also actively follow up our issues. The Mulwi app is user-friendly and has the useful feature of being able to import orders from other platforms.

Elegant Threads

Oct 07, 2024  on Shopify

Denys has been very helpful so far assisting me in setup and incorporating the app into my store; very responsive and timely. I can’t speak for the results yet as it hasn’t been long enough yet.

Baba Mama Mánia

Oct 02, 2024  on Shopify

It's great to work with them. Fast response excellent job. Despite the difficulties, we were able to do it all. I recommend it to everyone who wants a similar job. Thank you Team Mulwi

OSKIA

Sep 18, 2024  on Shopify

I used this app to help with feed creation for Awin. It was so quick and easy to set up. Denys was extremely helpful when I had a query on pricing and delivery!

Beard and Shave

Sep 16, 2024  on Shopify

The app does what it is supposed to do and is simple and easy to understand. Best of all, however, is the fantastic, personal support that offers competent help.

Brewout Coffee Co.

Sep 12, 2024  on Shopify

We were just about to use other apps instead of Mulwi due to a pretty high pricing, when it comes to single feeds, BUT this app and the support is just awesome. We didn't pay a cent yet, still had multiple email conversations with dany from the support who was super fast in responding and super competent in directly solving issues. This is how apps in the shopify market should be handled! Great product, huge feature set and brilliant support!

Livini - Garn og tilbehør

Sep 12, 2024  on Shopify

I can definitely recommend Mulwi. They have a great support team who are very helpful and very fast. And they offer their product to a good price which is nice for a small company as mine.

Paddy O' Furniture

Sep 03, 2024  on Shopify

The Mulwi feed app is an excellent platform, easy to use and the Mulwi team provides exceptional support. Thank you Andrii and and Ivanna!

EcoFlow UK

Aug 26, 2024  on Shopify

Mulwifeed is an amazing app. The team guides me through the whole process of syncing with our affiliate networks and other platforms. They are always ready to help even customize the feed for me. Appreciate! They will also ask for feedback on how the feed works. So kind!

Werkstein

Aug 26, 2024  on Shopify

Fantastic app! We tried many other Feed apps, but this was the only one, which could provide us with a custom feed the way we needed it.

Kess Berlin

Aug 21, 2024  on Shopify

It´s a great app for feed management and the service is very fast, friendly and super helpful. Communication is always quick and so far it was possible to set up all adjustments that we wanted. Very happy with it so far.

ECLANTA

Aug 20, 2024  on Shopify

Ich nutze die App, um meine Produkte bei Otto zu integrieren und bei Google Shopping hochzuladen. Am Anfang war ich etwas überfordert und wusste nicht, wo ich anfangen sollte. Aber der Support hat mir sofort bei der Einrichtung geholfen und alle meine Fragen schnell beantwortet. Ein großes Lob an den Support – wirklich top! Es gab zwar ein paar kleinere Fehler in der App, aber die wurden immer super schnell behoben. Ich bin auch beeindruckt von den vielen Anpassungsmöglichkeiten, die die App bietet. So kann man den Feed und die Integration ganz nach den eigenen Bedürfnissen personalisieren. Die App läuft insgesamt sehr gut und ich bin rundum zufrieden. Zusammengefasst kann ich die App nur weiterempfehlen. Bis jetzt hatte ich nur positive Erfahrungen und wenn mal ein Problem aufgetaucht ist, wurde es durch die Entwickler sofort behoben.

Estro.eu.com

Aug 20, 2024  on Shopify

I highly recommend the Mulwi Shopping Feeds App, which we have had the opportunity to work with since the launch of our store. It works flawlessly, we have a great deal of area for customization at a great price. It is also worth mentioning the very helpful, accessible customer service team, which helps to solve any problems and doubts very quickly.

Regen

Aug 18, 2024  on Shopify

Really simple to use and the team are very helpful, they come back really quickly and solved my issues straight away.

Krazy For Rugs

Aug 18, 2024  on Shopify

Mulwi has EXCELLENT customer service. We rarely have any issues with the product datafeed, but on occasion we have had to reach out. They are extremely responsive, and always very helpful. Our issues are always resolved quickly. Wonderful product.

GVAwood

Aug 14, 2024  on Shopify

We are beyond impressed with the outstanding service provided by your team. From the very beginning, your responsiveness to all of our requests and tasks has been nothing short of exceptional. Every inquiry we had was met with prompt and professional communication, making the entire process seamless and efficient.

Keego

Aug 14, 2024  on Shopify

Ivanna from Mulwi Feed on Shopify provided exceptional support in troubleshooting and resolving technical issues with our product feeds on our affiliates programs. Her expertise and dedication were evident as she swiftly detected and addressed the problems, ensuring our affiliate platform integration ran smoothly. Her assistance was invaluable, and we greatly appreciate her professionalism and efficiency.

SoCalization Inc

Aug 13, 2024  on Shopify

Much much better than expensive Actenzo...! Had to go through initial setup support because it was pretty much the first time for both of us but very patient and attentive one from everybody in Mulwi! Thank you!

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