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Customer reviews: Mulwi | 200+ Shopping Feeds

Reviews (394)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly satisfied with "Mulwi | 200+ Shopping Feeds" for its ease of use and exceptional customer service. Users frequently commend the app's ability to streamline and simplify feed creation and integration processes across various e-commerce platforms. The customer support team, especially individuals like Denys and Ivanna, is consistently praised for their responsiveness and willingness to assist with issues, providing a reliable and supportive experience.

Key Strengths

  • Exceptional customer support, with quick and effective responses
  • User-friendly interface that simplifies feed creation and management
  • High level of customization and flexibility for different platform needs
  • Effective in automating and streamlining feed integration processes
  • Consistent updates and improvements based on customer feedback

Common Concerns

  • Occasional issues with accurate feed item calculations
  • Challenges with setting up feeds initially for novice users
  • Pricing perceived as high, though justified by the value and support offered
  • Some advanced features and functions could be more robust
  • Limited immediate response in rare customer support cases

Final Thoughts

"Mulwi | 200+ Shopping Feeds" is a well-regarded app that effectively addresses the feed integration needs of e-commerce businesses. Its strong customer support, intuitive interface, and broad customization options make it a valuable tool for merchants looking to enhance their online presence. Despite a few minor drawbacks, the overall response is positive, with many users highly recommending it for its capabilities and support excellence.

Friarwood Wines & Spirits

Mar 18, 2025  on Shopify

Great app that communicates with our AWIN feed. Customer support very quick to respond and fix any issues that have come up.

Luxury-Park-Direct

Mar 14, 2025  on Shopify

Ich kann Mulwi weiterempfehlen wenn man Produkte schnell zu verschiedenen Marktplätze hochladen möchte. Wenn etwas nicht klappt ist der mailsuport sehr schnell und sorgt immer für eine Problemlösung.

Chella Foods Corp

Mar 14, 2025  on Shopify

I reached out to the company's chat support as I had just installed the app and felt a bit lost. I got an immediate response from Denis, who provided an excellent service. He offered clear and straightforward answers to my novice questions. He set up the Facebook Feed within minutes and gave valuable advice. Thank you so much!

Hexlox - Anti Theft for Saddles, Wheels and More.

Mar 13, 2025  on Shopify

We just got started with Mulwi and so far a very good experience. I'm not a developer/tech and since there is a fair bit of detailed setting up do to their support team was extremely helpful and forthcoming. Quick and happy to help and suggesting improvements.

Jislaine

Feb 27, 2025  on Shopify

Good and fast support answer to our questions from Denys and how to edit our feed. We're new into this APP but untill now, everything works good.

ANIMATEK

Feb 25, 2025  on Shopify

Client support is amazing, Ivanna was able to help me with some issues I had, and even special requests I had for the export feed. The app is great, you can customize everything the way you want.

Custom Cookie Favors

Feb 21, 2025  on Shopify

Amazing App and amazing support. I had a very specific issue to solve and they helped come up with a smart and creative solution for me. This is the 4th store i have used their app on. Excellent!

Parfumdeal

Feb 19, 2025  on Shopify

be careful, the items calculated in the store are not the actual items available in the feed, for us this is pure deception.

Joline Jolink

Feb 10, 2025  on Shopify

I was setting up and configuring Google and Facebook feeds for the first time, and thanks to Denys’s help, everything went smoothly. Initially, my feed had many issues due to incorrect configuration, but with Denys’s assistance, it was properly set up in just a few minutes. I was genuinely impressed by the level of support I received from the Mulwi team throughout the process. If you’re considering this app for your store, you won’t regret it!

Together Health

Feb 07, 2025  on Shopify

The feed does exactly what you need and simplifies and automates feed creation. If you need any support Ivanna is amazing and will sort out any issues.

Bernie Ohls

Feb 06, 2025  on Shopify

I have to say that Ivanna has been an outstanding consultant to work with. I can't rate her highly enough for the fast, efficient, timely and exceptional standard of service throughout.

N!CK'S UK

Feb 05, 2025  on Shopify

Very helpful and friendly support! I really appreciate the fast help Denys has given me. Highly recommend!

Re&Tu

Jan 29, 2025  on Shopify

I had a great experience with the support team, especially Denys. He was very helpful, responsive, and quickly resolved my issue with the Idealo feed integration. The communication was clear, and the problem was fixed efficiently. Highly recommend their support! Best regards, Vitaly

Nature's Way

Jan 26, 2025  on Shopify

Very Good: Great Support - they help you a lot and going really deep into understanding your problem. Ideal: If Mulwi would create a logic, that helps with AMAZON Bulk Feed ;)

Greenleaf Garden Center

Jan 23, 2025  on Shopify

This is by far the best application for creating xml for Skroutz. This is the only app that can create the xml exactly as Skroutz wants it. Especially if you have products with variants that doesn’t belong to fashion category. For all these products Skroutz wants each variant product to appear as a single product. All the previous application we tried couldn’t fix this problem and products with variants (size, color etc.), wasn’t able to pass Skroutz control and couldn’t appear on their marketplace. Ivanna was not only fast and very polite but with 2-3 modifications to the xml, has created the best possible xml for Skroutz, overcoming all the issues that Skroutz is creating to make our lives difficult. 5 stars for sure!

Ambou

Jan 19, 2025  on Shopify

Great app! Does exactly what we needed (share a google feed with a marketplace we want to work with) and their customer support is next level - instant replies and perfect solutions.

Steve Madden Portugal

Jan 15, 2025  on Shopify

The support of the team is always amazing! Both Denys and Ivanna are excelent, always very supportive and communicative, quick to repply and to take care of what we need. Definitely recommend. 10/10 service

MAVORI

Jan 15, 2025  on Shopify

The app is very easy to configure and works perfectly for the order import from Otto to shopify. However, it is not easily possible to transfer the return number back to Otto, which is why it is only of limited use to us. However, if you don't need this function, this app is ideal. Also because of the excellent support. Ivanna and Denys have always answered all questions very quickly, competently and patiently, thank you very much for that.

W-Wellness

Jan 15, 2025  on Shopify

I'm extremely impressed with Mulwi's performance and capabilities. The user interface is remarkably intuitive, making feed integration a straightforward process. The platform delivers exactly as promised, with no technical complications. The customer support team deserves particular recognition for their exceptional service. They consistently demonstrate professionalism and responsiveness when addressing user needs. Denys, in particular, stands out for his technical expertise and thorough approach to problem-solving. For businesses seeking efficient feed integration solutions, Mulwi is an excellent choice. The combination of robust functionality and reliable support makes it a valuable tool for streamlining operations.

Marketplace Store

Jan 13, 2025  on Shopify

The team at Mulwi are very helpful and quickly responed to any questions, along with providing follow ups and screenshot to help, which has been a great help during the onboarding process.

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