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Customer reviews: MultiVariants ‑ Bulk Order

Develop by EFOLI, LLC

Reviews (356)

Overall rating
5

What Merchants Think

Merchants widely praise "MultiVariants ‑ Bulk Order" for its excellent functionality and top-notch customer service. Users find the app invaluable for managing bulk orders with multiple variants, particularly highlighting its usability and efficiency. The customer support team consistently receives high marks for their responsiveness and willingness to provide personalized assistance, making the app a reliable choice for businesses aiming to streamline bulk order processes.

Key Strengths

  • Exceptional customer service and support.
  • Efficient management of product variants and bulk orders.
  • Easy integration and user-friendly interface.
  • Ability to offer customized solutions for unique merchant needs.
  • Responsive and helpful live chat support.

Common Concerns

  • Initial setup and navigation can be complex for some users.
  • Desire for more variant options and additional features.
  • Some concerns over user interface intuitiveness.

Final Thoughts

Overall, "MultiVariants ‑ Bulk Order" receives strong positive feedback for its functionality and the exceptional support team backing it. While some users find the initial setup challenging, the support team more than makes up for it by offering timely and effective assistance. This makes the app a highly recommended solution for merchants looking to enhance their bulk ordering capabilities, particularly those catering to wholesale customers.

Lucine Di Natale

Sep 23, 2024  on Shopify

We’ve used this app on multiple sites, and it’s always worked like a charm! The support team was super fast and friendly, helped us set it up, and fixed a couple of issues on our side. 100% would recommend!

Provei Global

Sep 02, 2024  on Shopify

Great app. It's been the only app that we've tried that actually works (we tried many before). We're using it to sell by multiples, and it's just perfect. About the service, it's also great. We needed some customization, as to hide it for not logged users or to have it also in the floating cart and they did it right away. Perfect!

JING YUAN PTY LTD

Aug 31, 2024  on Shopify

I love the app, can't find anything else out there; - easy to use, and all my customers love it. Feed back from customer 10/10 Customer service , 10/10, always there to help and also willing to help and teach you as you go. 10/10 TOP APP

errival

Aug 28, 2024  on Shopify

MultiVariant has been a great addition to our Shopify store. The app is easy to use and has made managing our product variants much simpler. I also want to give a big thanks to Viyana for her helpful support during the setup process. She was responsive and ensured everything was running smoothly. Highly recommend MultiVariant for anyone needing better variant management!

Tea Butler Canada Imports

Aug 28, 2024  on Shopify

This App works great if you set it up properly - we didn't, but the people at MultiVariants are great at solving problems without delay. We did use a different app at first, but it slowed our site significantly; we're very happy that we could replace it with the Multi Variants—Bulk Order App.

Pet And Home

Aug 21, 2024  on Shopify

Had some trouble configuring the app and the support team gladly jumped on a call with me and offered to configure everything according to my vision. So all I can say is that it is a top-notch app and even better support!

The Holy Donut

Aug 15, 2024  on Shopify

I had some initial challenges with setting up the app and support, but after connecting with one of the technical leads MultiVariants, he was able to get everything working as necessary. Thank you very much for you assistance!

Costa Threads

Aug 12, 2024  on Shopify

Had a quick error fixed, the out of stock badge was showing up when my products weren't out of stock. The support team was very quick to answer and very helpful!

DTCCOO

Aug 12, 2024  on Shopify

Excellent App! Excellent Customer Service! This app was exactly what my team needed and the customer service was great. Their team was always available and prompt to respond.

My Store

Aug 10, 2024  on Shopify

Great customer service. Prompt and knowledgeable. I have spent weeks trying to find a solution and Multivariants was the only app that provided a workable solution. Will be using again.

Bella Madre LLC

Aug 07, 2024  on Shopify

I would recommend this app. It does exactly what we need, and tech support is fast, responsive, and dependable.

Abon's Mobile detailing

Aug 07, 2024  on Shopify

Amazing App Perfect for creating bulk orders, custom orders, or eliminating restrictions on variants etc... Great Customer service If you are confused about anything or Have any questions just schedule a call with them and they are very helpful.

A.LA | SHOP

Aug 04, 2024  on Shopify

I love this app! It was a little difficult to customize at first but I reached out to their support team and was assisted by Zaina who completely took care of all of my issues, helping me to achieve exactly what I was envisioning. 10/10 recommend to anyone looking to set up a product page with multiple sizes + variants.

Rocky Mountain Paw Protection

Aug 02, 2024  on Shopify

I tried at least a dozen other apps before finding this one. It is the ONLY app that could do what we needed it to do, which was to allow a mix and match of variants while also requiring a minimum purchase. We sell dog boots in packs of 4, but people often need different sizes for front and rear paws. This now allows them to select different colors and sizes while requiring they purchase a 4-pack. For me, setting up the app was not intuitive, however the customer service is insanely good. On a Saturday afternoon, I was able to get immediate support. And instead of making me watch videos and read tutorials to learn how to do it, he just did it for me and explained. Absolutely amazing! This problem was such a headache and I am so grateful to have it solved. Thank you!

Ibergift

Jul 30, 2024  on Shopify

Aplicação perfeita para empresas com vários produtos em catálogo, funcionou bem com a mudança de temas que temos feito. O suporte sempre que foi necessário, respondeu rapidamente e solucionando os nossos problemas/dúvidas. Recomendo!

Tee's, Print and Apparel

Jul 04, 2024  on Shopify

App works great and there is nothing like it. Very smooth and no disruption in my store. Work as describred. Unfortunately, you cannot add more variants with this app, it only works with the existing variants in your store which shopify already limits. It would be nice to add more variant options as a note to the order at least, and have any upcharges for these variants, and possibly some type of picture upload tool due to the nature of this being for people buying in bulk having one app that could function for all our needs will keep a long lasting customer. All the other apps that have the option to add more variants and upload pictures are not for BULK, so I am stuck in rock and hard place.

Boutique Bundles

Jun 28, 2024  on Shopify

App and customer support is great so far, just starting to use but i am able to do things i could not do before in regard to selling product variants

circle clothing canada

Apr 23, 2024  on Shopify

This App is Very helpfull if you want to sell products in Bulk Quantity this is the best solution and their support is very fast they reply in few seconds we Recommended this app

Quintoelementovap.com

Apr 22, 2024  on Shopify

excellent application, in terms of support and customer service they are very good, something to improve is to make the interface a little easier for editing.

Commforta

Apr 10, 2024  on Shopify

This app is exactly what I needed to personalize the way product variants show up in the store. The greatest value for me is the live chat, where the guy i chatted with helped me get the look i was looking for, in a few minutes: you explain what you want and they personalize the CSS code on the fly. (Or you can do it yourself if you know CSS). I would definitely recommend, it's worth it even just for the live chat assistance!

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