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Customer reviews: Multi‑Store Sync Power

Develop by Shopify

Reviews (131)

Overall rating
4.1

What Merchants Think

Merchants generally express satisfaction with "Multi‑Store Sync Power," appreciating its ability to seamlessly synchronize inventory and product details across multiple stores. Many customers find the app to be reliable and efficient once set up. The app's support team, particularly Safouh, receives high praise for their exceptional customer service, dedication, and willingness to resolve issues promptly.

Key Strengths

  • Effective synchronization of inventory and product details across multiple stores.
  • Outstanding customer support, particularly from team member Safouh, often mentioned for his dedication and expertise.
  • Reliability and ease of use once the initial setup is completed.
  • Quick and responsive support for resolving issues.
  • Features like a duplicate tool for better inventory management.

Common Concerns

  • The app requires proper setup to function optimally, which may be complex for some users.
  • Several reviews mention server issues or lack of updates affecting functionality.
  • Some users experienced synchronization issues, particularly when adding new stores.
  • Concerns over rising monthly costs without added functional updates.

Final Thoughts

Overall, "Multi‑Store Sync Power" is well-received by merchants who find it to be a vital tool for managing multi-store operations efficiently. While there are some setup complexities and occasional technical issues, the app's strong support team, particularly individuals like Safouh, significantly enhance its value. With continued updates and attention to reported issues, it remains a recommended solution for multi-store synchronization needs.

NOUVEAU LASHES | BIO Sculpture Shop by UNEW Schweiz

Apr 05, 2024  on Shopify

Since Days the Multi‑Store Sync Power App responds with a Server Error 500! It seams no one is checking the infrastructure availiability No online Support available. No functional update since Shopify have changed their setup.

LOMA RETAIL

Apr 04, 2024  on Shopify

This app is a real life-saver and is a great way to make sure all my sites have matching product content. There's an extensive selection of attributes to match as well as the option of WHEN to sync. Manual syncing is easy by bulk-adding a tag. And customer support is quick and responsive for the couple of things I've needed.

Brooklyn Vancouver

Apr 01, 2024  on Shopify

Horrific. After two years of trying, I am finally giving up on this worthless app that has NEVER worked properly. Despite numerous conversations and video calls with their OWN dev team, it STILL doesn't function correctly. I am SO happy that I found an alternative... fingers crossed this one actually delivers on its promises....

UNEW EU SHOP

Mar 22, 2024  on Shopify

After a few years of using this App we realized that the monthly costs increased by 66% per Shop which is absolutely terrible. But they charge you the monthly cost for nothing product update is not running anymore. Thats not the way to do business. No update / investment since a long time, some functions still not working. Its really sad how a good product can be turn into bad. No further Shopify functions like Bundels

Dollarstore.dk

Feb 01, 2024  on Shopify

We highly recommend Multi-store Sync to those who need a solution for inventory management and product related transactions for different websites. It is easy to use, efficient and has excellent customer service. We have struggled with other programs without success, but when we found Multistore-sync everything changed. Everything suddenly made sense and our shops worked seamlessly. We were supported by Safouh who was an invaluable help during the set-up. He even went overtime to help us understand all the features of the app, even those not directly related to their app. Really a pleasure to find such support!

Designed For Joy

Jan 25, 2024  on Shopify

I would recommend this app to others. The support provided for my specific problem or concern was amazing! Thank you Alexis. I got all my questions answered and learned so much more!

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