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Customer reviews: Multi‑Store Sync Power

Develop by Shopify

Reviews (131)

Overall rating
4.1

What Merchants Think

Merchants generally express satisfaction with "Multi‑Store Sync Power," appreciating its ability to seamlessly synchronize inventory and product details across multiple stores. Many customers find the app to be reliable and efficient once set up. The app's support team, particularly Safouh, receives high praise for their exceptional customer service, dedication, and willingness to resolve issues promptly.

Key Strengths

  • Effective synchronization of inventory and product details across multiple stores.
  • Outstanding customer support, particularly from team member Safouh, often mentioned for his dedication and expertise.
  • Reliability and ease of use once the initial setup is completed.
  • Quick and responsive support for resolving issues.
  • Features like a duplicate tool for better inventory management.

Common Concerns

  • The app requires proper setup to function optimally, which may be complex for some users.
  • Several reviews mention server issues or lack of updates affecting functionality.
  • Some users experienced synchronization issues, particularly when adding new stores.
  • Concerns over rising monthly costs without added functional updates.

Final Thoughts

Overall, "Multi‑Store Sync Power" is well-received by merchants who find it to be a vital tool for managing multi-store operations efficiently. While there are some setup complexities and occasional technical issues, the app's strong support team, particularly individuals like Safouh, significantly enhance its value. With continued updates and attention to reported issues, it remains a recommended solution for multi-store synchronization needs.

Ecococoon Wholesale

Nov 27, 2025  on Shopify

Would change my stock levels randomly. I over sold stock and it kept changing my pictures randomly

Babies Mart Australia

Nov 19, 2025  on Shopify

I am writing this review immediately after uninstalling this app. Despite following the setup guides precisely and setting my main Shopify store as the primary inventory source, the 'Multi-Store Sync Power' app instantly and inexplicably set my entire inventory quantity to zero (0) across all products and variants in my primary shop. This was a catastrophic failure. It took me over 3 hours of manual effort to check the Inventory Adjustment History for every product and restore the stock levels. This operational loss, combined with the lost sales that occurred while my store incorrectly showed zero stock, cost my business thousands of dollars. An app designed to simplify inventory management should never be capable of such widespread, destructive data loss on the primary source store. I strongly caution all merchants: Do not use this app until the developer can definitively guarantee this fundamental and financially damaging bug is resolved. It is a risk not worth taking

Krono Nutrition

Feb 28, 2025  on Shopify

Your app interface is SO unclear !!

fanzona.gr

Apr 17, 2024  on Shopify

Disaster! I'm struggling for over an year with this and it never worked properly. If you're adding new stores to the existing ones, make backups, because your inventory will be ruined. Proven 2 times, even if you strictly follows their instructions

NOUVEAU LASHES | BIO Sculpture Shop by UNEW Schweiz

Apr 05, 2024  on Shopify

Since Days the Multi‑Store Sync Power App responds with a Server Error 500! It seams no one is checking the infrastructure availiability No online Support available. No functional update since Shopify have changed their setup.

Brooklyn Vancouver

Apr 01, 2024  on Shopify

Horrific. After two years of trying, I am finally giving up on this worthless app that has NEVER worked properly. Despite numerous conversations and video calls with their OWN dev team, it STILL doesn't function correctly. I am SO happy that I found an alternative... fingers crossed this one actually delivers on its promises....

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