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Customer reviews: Multi‑Store Sync Power

Develop by EGNITION

Reviews (155)

Overall rating
4.5

What Merchants Think

Merchants generally express satisfaction with "Multi‑Store Sync Power," appreciating its ability to seamlessly synchronize inventory and product details across multiple stores. Many customers find the app to be reliable and efficient once set up. The app's support team, particularly Safouh, receives high praise for their exceptional customer service, dedication, and willingness to resolve issues promptly.

Key Strengths

  • Effective synchronization of inventory and product details across multiple stores.
  • Outstanding customer support, particularly from team member Safouh, often mentioned for his dedication and expertise.
  • Reliability and ease of use once the initial setup is completed.
  • Quick and responsive support for resolving issues.
  • Features like a duplicate tool for better inventory management.

Common Concerns

  • The app requires proper setup to function optimally, which may be complex for some users.
  • Several reviews mention server issues or lack of updates affecting functionality.
  • Some users experienced synchronization issues, particularly when adding new stores.
  • Concerns over rising monthly costs without added functional updates.

Final Thoughts

Overall, "Multi‑Store Sync Power" is well-received by merchants who find it to be a vital tool for managing multi-store operations efficiently. While there are some setup complexities and occasional technical issues, the app's strong support team, particularly individuals like Safouh, significantly enhance its value. With continued updates and attention to reported issues, it remains a recommended solution for multi-store synchronization needs.

Crinklz

Dec 11, 2024  on Shopify

The app does what it says on the tin and makes life a lot easier. The support is also great when you cannot figure something out. Once everything is set up correctly, it just hums along and you don't have to worry about it.

Tzufa Jewelry

Oct 31, 2024  on Shopify

I’d like to extend my sincere gratitude to Safouh from Multi Store Sync Power for the exceptional support provided. Over the course of more than 7 hours, Safouh helped me tackle each issue with unwavering patience and the utmost professionalism. His expertise and commitment to resolving every challenge exceeded my expectations. Safouh approached each matter with incredible care, making me feel like my concerns were his top priority, and he worked diligently until everything was spot on. This level of customer service is rare, and I wholeheartedly recommend Safouh for his outstanding dedication. Thank you for everything!

Oevaali Art Shop, Maldives

Oct 18, 2024  on Shopify

Their customer service has been really great and quick to assist. Vishal guided me on a video call to assist me on the steps to fix my problem. App works well too

émoi émoi PRO

Oct 16, 2024  on Shopify

This app is soooo usefull and the support team always here to help when we need it. When I looked for an app to synch stock from our D2C to our B2B website, this was the only one capable of synchronizing any stock status including reserved units.

Cologne Watch Düsseldorf

Sep 19, 2024  on Shopify

We want to emphasize once again that the “Multi Store Sync Power” app has exceeded our expectations. It runs flawlessly, without any bugs or issues, and effortlessly synchronizes our stores. What really sets this app apart, though, is the incredible support we received from Safouh. He went above and beyond to assist us, even during his free time late in the evening. He was always available for follow-up questions and quickly arranged Google Meetings to address any concerns we had. We are beyond impressed and highly recommend this app to anyone looking for a reliable solution with amazing support!

Cologne Watch Köln

Sep 18, 2024  on Shopify

The “Multi Store Sync Power” app has exceeded our expectations. It works flawlessly without any bugs or issues and does exactly what it’s supposed to do – seamlessly synchronize our stores. A big shoutout to Safouh, who was always there to assist us with every question and made sure the integration went smoothly! We are more than satisfied and highly recommend this app.

fluwelnl

Aug 27, 2024  on Shopify

We really, really, really appreciate your app and the support you give us whenever we had a question: fast, seamless and to the point. Besides that, your app actually works and helps us maintain our stock problem free across our 3 stores, something we really appreciate. Besides, your duplicates tool is something very useful to have and perhaps you can highlight its visibility even further. Thank you, for everything!

Dubailist.com

Jul 02, 2024  on Shopify

The app is amazing, and it works perfectly, but you need to set it up properly because their customer support is amazing. They are accommodating, especially Mr. Safouh

city'super E-Shop

Jul 01, 2024  on Shopify

The customer service is very good, they are very helpful and willing to take extra steps to check all the backend setting once they receive our inquiries. This is a useful app that can synchronise your product and inventories within a short period of time.

BOULEVARD KSA

Apr 26, 2024  on Shopify

I am delighted to share my experience with "Multi‑Store Sync Power." This solution has been a game-changer for my Shopify stores, seamlessly synchronizing products and collections across multiple platforms. The level of service provided is exceptional, with lightning-fast synchronization within minutes. The customer service team is truly dedicated and available around the clock, ensuring any queries or issues are promptly addressed, specially a team member called Safouh. I highly value them as Shopify experts who have a deep understanding of their product and its capabilities. Overall, "Multi‑Store Sync Power" has significantly enhanced my e-commerce operations, and I highly recommend it to anyone looking for efficient and reliable synchronization solutions for their Shopify stores. Looking forward to try other apps provided from them soon.

fanzona.gr

Apr 17, 2024  on Shopify

Disaster! I'm struggling for over an year with this and it never worked properly. If you're adding new stores to the existing ones, make backups, because your inventory will be ruined. Proven 2 times, even if you strictly follows their instructions

A2Z Mylar Bags

Apr 12, 2024  on Shopify

For the past two years, we've had the pleasure of working with Safouh while managing our Shopify stores with the EGNITION app. Safouh has been an instrumental part of our journey, seamlessly synchronizing products across our Shopify accounts. His deep knowledge and expertise have been nothing short of a revelation in the often complex world of tech support. Safouh consistently delights us with his prompt and effective solutions, a rarity in today’s fast-paced tech environment. Each interaction with him not only resolves our issues but also enhances our understanding and capabilities within the platform. His support has been pivotal in helping us navigate and thrive using EGNITION. We are immensely grateful for Safouh's dedication and exemplary service over the years. His unwavering commitment and exceptional skills have made a significant impact on our business operations. Thank you, Safouh, for your amazing support and for being such a dependable pillar of excellence!

NOUVEAU LASHES | BIO Sculpture Shop by UNEW Schweiz

Apr 05, 2024  on Shopify

Since Days the Multi‑Store Sync Power App responds with a Server Error 500! It seams no one is checking the infrastructure availiability No online Support available. No functional update since Shopify have changed their setup.

LOMA RETAIL

Apr 04, 2024  on Shopify

This app is a real life-saver and is a great way to make sure all my sites have matching product content. There's an extensive selection of attributes to match as well as the option of WHEN to sync. Manual syncing is easy by bulk-adding a tag. And customer support is quick and responsive for the couple of things I've needed.

Brooklyn Vancouver

Apr 01, 2024  on Shopify

Horrific. After two years of trying, I am finally giving up on this worthless app that has NEVER worked properly. Despite numerous conversations and video calls with their OWN dev team, it STILL doesn't function correctly. I am SO happy that I found an alternative... fingers crossed this one actually delivers on its promises....

UNEW EU SHOP

Mar 22, 2024  on Shopify

After a few years of using this App we realized that the monthly costs increased by 66% per Shop which is absolutely terrible. But they charge you the monthly cost for nothing product update is not running anymore. Thats not the way to do business. No update / investment since a long time, some functions still not working. Its really sad how a good product can be turn into bad. No further Shopify functions like Bundels

Dollarstore.dk

Feb 01, 2024  on Shopify

We highly recommend Multi-store Sync to those who need a solution for inventory management and product related transactions for different websites. It is easy to use, efficient and has excellent customer service. We have struggled with other programs without success, but when we found Multistore-sync everything changed. Everything suddenly made sense and our shops worked seamlessly. We were supported by Safouh who was an invaluable help during the set-up. He even went overtime to help us understand all the features of the app, even those not directly related to their app. Really a pleasure to find such support!

Designed For Joy

Jan 25, 2024  on Shopify

I would recommend this app to others. The support provided for my specific problem or concern was amazing! Thank you Alexis. I got all my questions answered and learned so much more!

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