Support is not great. They rarely answer the actual question asked. And for some reason that I can't fathom, it keeps issuing free shipping credits to customers when we DO NOT offer free shipping to anyone. Going to find a new app if support doesn't improve.

Seems to be working out great!!! Great customer service - had a question that I emailed and it was answered promptly. So far I'm very happy with the App as I haven't been using it too long.

Easy Step Up! Nice customization options, even on the free version! It seamlessly integrates with my website! So excited to offer credit to win back old customers :)

So far setup was easy. Looking forward to offering these features to our customers! Customer service is also very helpful and responsive.

This is app is amazing! This was extremely easy setup and will help customers coming back for credit. This will help build loyalty with my customers for the long-term! Love it!

First time using the app, Free version looks great and has resolved some of my long time issues with managing customers. Will update to a paid version soon. Great Job

First time using this app and am still learning about what it can offer me as I go through it. My initial comment is that it is easy to navigate and I got the 'Credit and Refund management' system up and running not long after installing the App. Will make more comments as I learn more. Great App so far that is easy to use!

I never knew It can be so easy to manage refunds and even rewin old customers with this easy store credit option. I am looking forward to what new features they come up with.