Taranker.Com Logo
Moose: Live Chat FAQ Whatsapp logo

Customer reviews: Moose: Live Chat FAQ Whatsapp

Reviews (318)

Overall rating
5

What Merchants Think

Merchants are overwhelmingly positive about "Moose: Live Chat FAQ WhatsApp." Many have expressed satisfaction with the app's user-friendly interface, comprehensive features, and exceptional customer support. The app has been particularly praised for its ease of use and quick setup, making it a popular choice among Shopify store owners seeking effective customer service solutions. Overall, merchants appreciate the free accessibility and tailored customization capabilities offered by the app, which allow them to enhance their customer support operations significantly.

Key Strengths

  • Outstanding customer support with quick response times.
  • User-friendly interface and seamless integration with Shopify.
  • Comprehensive feature set including live chat, FAQ builder, ticket system, and order tracking.
  • Highly customizable to fit specific business needs.
  • Free access to a variety of features, which offers great value.
  • Proactive development team continuously improving the app.

Common Concerns

  • Desire for a fully functional mobile app instead of accessing through a browser on mobile devices.
  • Integration of WhatsApp within the same chat window, instead of redirecting to a separate website.
  • Some merchants desired more diverse templates and font customization options.

Final Thoughts

"Moose: Live Chat FAQ WhatsApp" is highly regarded by its users for its robust features and exemplary customer support. It provides substantial value through its free offering, making it an attractive option for store owners seeking efficient customer service tools. While there are some areas for improvement, such as mobile app functionality and integration enhancements, overall, the app has been a game-changer for many businesses. Highly recommended for those looking to enhance their customer communication and service capabilities.

VoltCentre

Jun 22, 2025  on Shopify

Excellent

A Tech Solutions

Jun 22, 2025  on Shopify

Donna supports us a lot whenever we need it. Thanks Donna for that

PetFrame+

Jun 22, 2025  on Shopify

When I had some trouble during the initial setup, I reached out via chat, and the support team responded super quickly! The customer support is fantastic, which made me eager to keep using the app even more. I'm amazed that such a convenient tool is available for free right now. I'm super grateful—thank you so much!

RheoFit

Jun 20, 2025  on Shopify

Great service ever experienced!

Gaia Jewellery

Jun 17, 2025  on Shopify

Donna! You are amazing!

Kit & Caboodle

Jun 16, 2025  on Shopify

The Support was fast and efficient, thanks to MINA

Outoftheboxmerch

Jun 16, 2025  on Shopify

Donna has been very helpful with an issue for me today.

Grecia Mia

Jun 12, 2025  on Shopify

Perfect service!

Foot & Loot

Jun 12, 2025  on Shopify

MaxFuel

Jun 11, 2025  on Shopify

Moose Chat is hands-down one of the best messaging apps I’ve used. It’s fast, reliable, and the interface is clean and user-friendly. I especially appreciate the strong privacy features and how easy it is to share files and manage group chats. The app runs flawlessly, and the regular updates show the developers truly care. Highly recommended for anyone looking for a dependable and secure chat platform! Mina help us a lot with out tech support, I want to give a 5 stars!!!!

NordicGrace

Jun 10, 2025  on Shopify

bioethanolkamin.de

Jun 10, 2025  on Shopify

Tolle App! Unbedingt nutzen, gerade noch komplett umsonst, da neu. Sehr engagiertes Support Team, Entwickler kommen aus China, Kommunikation etwas holprig aber Sie sind sehr bemüht zu helfen und sehr schnell. Funktionsumfang der App ist Top und optisch sehr modern. +hohe Anpassungsfähigkeit.

The Yacht Rigger

Jun 09, 2025  on Shopify

So far this app is doing exactly what we need it to. Thomas has been a big help throughout the onboarding process. Great to see that you are continuing to improve based on feedback.

RIYOVA Jewelry

Jun 06, 2025  on Shopify

RN BAGS

Jun 05, 2025  on Shopify

Great app and amazing support, I needed to customise my icon button and they did it for me in no time. Very recommended

Kenneth Toys LTD

Jun 05, 2025  on Shopify

Live chat is a feature I can't live without, I don't know how many sales this app has saved me in the little time I've used it. I'm looking forward to using it for years to come, even when the eventual price change comes it will be worth its weight in gold.

Sticker Shuttle

Jun 04, 2025  on Shopify

great app!

Natural Health World UK

Jun 03, 2025  on Shopify

seems very promising and has much more functionality than our current live chat - Donna's support has been so good

Peekaboo Land

May 29, 2025  on Shopify

Very professional app with great potential and many benefits for the online site. The customer service is responsive, attentive, and truly efficient. I highly recommend this app for its reliability and quality!

60 Tools

May 28, 2025  on Shopify

good

Scroll to Top