It is a perfect app in terms of functionality, design, customer support, and follow-up actions.

Enfin une appli géniale et... gratuite ! le chat est ultra réactif et fiable ! un pur bonheur ! merci Riley pour votre patience !

BEST SUPPORT

Thank you this chat widget is really helpful

fast to respond, and always helpful.

good support and features

This team is efficient and i am loving the app! Very easy to use. I was having an issue with my page showing up as an error, and they replied right away. The issue is resolved, thank you

This is truly a terrific app with a complete customer care center built in - features that everyone appreciates to find on a site. Thanks for the terrific help in their live chat, setup was a breeze too. Works perfectly. Thank you

Service was amazing and fast. A++ customer support.

Thankyou Donna for you help

Ich bin absolut zufrieden mit dem Support von Moose Des! Vom ersten Kontakt an wurde ich freundlich und professionell betreut. Das Team reagiert schnell, denkt lösungsorientiert und nimmt sich wirklich Zeit, um alle Fragen verständlich zu beantworten. Besonders schätze ich die persönliche Betreuung und das Engagement, Kunden zufriedenzustellen. Hier fühlt man sich nicht wie eine Nummer, sondern als geschätzter Kunde. Ein Support wie dieser macht wirklich den Unterschied! ⭐⭐⭐⭐⭐

I was looking for an app on my website that I could turn off the live chat. this let me do exactly that but yet still add important information for my customers.

thank you donna! perfect service

SHOW, SEM PALAVRAS

Donna has been fantastic in assisting me with my queries and helping me with setup. Reply speed was also fast which I appreciated. App so far looks intuitive, would recommend using it!

A great app, easy and convenient to use, with many features. The customer support is also excellent, resolving any issues quickly. I highly recommend it!

Great plugin, installation went very smoothly! Most importantly, the staff is always available to help you! Their responses were very timely, especially Donna, who answered my questions very carefully and gave me compliments when necessary!

This app is amazing, with excellent features and top-tier support.

Excellent Customer Support & Powerful Helpdesk Solution! We recently integrated MooseDesk into our Shopify store, and it has been a game-changer for our customer service operations. The app is incredibly user-friendly, making it easy to manage support tickets and provide fast responses to our customers. One of the standout features is its seamless integration with Shopify, allowing us to pull up customer order details instantly, which saves our team a lot of time. The automation tools and knowledge base feature have also helped us streamline inquiries and reduce repetitive questions. Additionally, their customer support team is fantastic—very responsive and always willing to go the extra mile to assist. It’s clear that the developers put a lot of thought into making this app efficient and easy to use. If you're looking for a reliable and affordable helpdesk solution for your Shopify store, MooseDesk is definitely worth it! Highly recommended!

Very responsive customer support! App gave us what we needed.