This app is really easy to use. There’s also a good selection of tutorials to help you get started on your own. We needed some adjustments due to the language selection, and we were helped very quickly and very kindly. This is how customer service should be! Absolutely deserves 5 stars! Otherwise, it would be great if the app could automatically pull the available fonts from the Shopify themes (typography) and make them available. In our case, we had to find an alternative to our theme ZEST that was at least somewhat similar.

sam good

Very helpful customer service, quick and exceptional response.

Great app and service thank you guys!

Amazing service

Shopify officially recommended this plugin to me because their built-in inbox could not meet my needs. So far, everything seems to be going well. Riley is a great customer service and has solved all the problems I have encountered so far. I highly recommend it to everyone.

Good support on the app

good service!

Sam was very helpful when responding to my queries. The team was also very quick to implement the changes I requested for. Highly recommend!

nice support team and easy to use

Great support

Intuitive and user friendly app with lots of customisation. Very good support

So far, so good. Impeccable customer service! That's 5 stars alone, especially for a new business. I look forward to new features they add to this app.

I can't explain enough how professional and supportive is their customer care. Mina was very comprehensive about my needs and she sort out everything. The app works pretty good. 100% go for it!

bonjour , si vous me demandez quelle note je donnerais à votre application ; et bien je dirais: je vous donne un 20/20 . je vous trouve très réceptifs, et motivés pour réagir à nos difficultés concernant la pratique quotidienne de votre outil le ( widget chat Moosedesk) / enfin moi , je dirais aussi un mot pour vos conseillers qui sont en général bien accueillants et serviables et je retiendrais le soutiens de Mme Mina qui m' a très bien conseillée sur les options et les paramètres du widget , encore Merci ! . merci à eux aussi !jevous trouve très bien ! et je vous remercie grandement .cordialement

The app is free, and their customer agents go ahead of their way to help. Such an amazing solution, and so much customisation options. Five star

sehr gute widget und support mit sam sehr schnell und freundlich

I love MooseDesk. This application is very rich in terms of functionality, efficiency and ease of use. As for support, I have only one thing to say: top-notch. And don't be late to the party: if you install it now as an early bird, you'll get initial features free forever. Thank you MooseDesk. Highly recommended.

Absolutely Amazing, I can say one of the best app for help desk and ticketing system. I searched many app didn't get any comparison to this app in No charge. Also this app is giving customization feature in Free of cost and Mentioning one of the Moose Help desk team member @Anne. she is simply Awesome in support. Wish you all the best.

I had a great experience with Mia and Riley while setting up my MooseDesk Helpdesk app. They were incredibly quick, efficient, and kind, guiding me through the entire process of setting up my account and helping me update my logo. Their support made everything easy. So far, the app looks neat, runs smoothly, and has been exactly what I needed. Highly recommend both the app and the team behind it!