Monster Upsells App Review: Features, Pros & Cons for Shopify

Customer reviews: Monster Cart Upsell+Free Gift

Monster Upsells is a Shopify app designed to help merchants increase revenue through strategic upsell and cross-sell offers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your store.

Reviews (484)

Overall rating

4.7

5

151
4

8
3

5
2

4
1

10

What Merchants Think

The "Monster Cart Upsell+Free Gifts" app has generally positive feedback from merchants, with many praising its customizable options and ability to enhance upsells and conversions. While most appreciate its vast feature set and positive impact on sales, opinions about customer support are mixed, with many experiencing prompt and helpful service, but others reporting delays and unhelpful interactions.

Key Strengths

Highly customizable and integrates seamlessly with Shopify.
Effective in increasing conversion rates and Average Order Value (AOV).
Positive experiences with responsive and professional customer support.
Wide range of upsell and marketing features.
User-friendly interface and easy setup.

Common Concerns

Some users report delays and inconsistencies in customer support.
Issues with compatibility and customization for specific features or themes.
Concerns about pricing, particularly for smaller businesses.
Reports of glitches or bugs that sometimes require follow-up to resolve.

Final Thoughts

Overall, "Monster Cart Upsell+Free Gifts" is well-received as a feature-rich app that helps boost sales and customer engagement. Despite some mixed feedback on customer support response times, the app’s functionalities and support team's efforts generally contribute to a positive user experience. It is a recommended tool for businesses wishing to enhance their upsell strategy on Shopify.

Billie Jo

Nov 24, 2024 on Shopify

Very helpful! Answered all my questions promptly and was able to resolve all issues

etheraflow

Nov 21, 2024 on Shopify

so far, perfect customer support.. app looks sick - cant wait to maximise my cvr !!

TYKULT

Nov 19, 2024 on Shopify

What a super support team. Very professional and great service.

In Shape Mommy

Nov 19, 2024 on Shopify

Fantastic app and amazing support! Highly recommended to increase revenue

Switch Nutrition

Nov 18, 2024 on Shopify

Excellent customer service, very fast and prompt! Would highly recommend

Auragence

Nov 17, 2024 on Shopify

Best app I used for free gifts on shopify! Super customizable, also has an option for a sticky cart that holds the product image- other apps don't. The urgency text in the cart is BRILLIANT. 24/7 customer service from my experience so far!

Charlie and Fox

Nov 17, 2024 on Shopify

Super easy to install and set up! I had Monster Cart as a back-up plan in case my coded free GWP didn't work, and I'm so glad I had it handy. I was able to set this up in minutes ahead of our Black Friday sale, what a life saver! Couple of tweaks along the way, and customer support was super quick to respond and help out!

Zombie Labs

Nov 17, 2024 on Shopify

Monster Cart is always my go to for cart gamification. The support team is extremely helpful, always so nice and so quick to reply!!!

Bonnie and Kind

Nov 13, 2024 on Shopify

best customer service. prompt and always knowledgable !

PlateGame

Nov 13, 2024 on Shopify

Angelica helped us solve some issues with our app on two of our stores at the same time, she assisted in solving our issues which I have no doubt will increase our revenue the very next day as we have seen on our other projects. She very good and responsive to fix the issues I had. The second time around I raised a request and mid chat, Charlene decide just to take a long extended lunch break and stop replying mid conversation, shortly after that it was passed onto Dounya, I find never tries to solve anything and I get no where. Try to get Angelica if you can for support!

Tribal Chimp

Nov 11, 2024 on Shopify

I've been using Monster Cart Upsell for over a year. The features are great, and the customer service is amazing! Highly recommend!

EQUISK

Nov 11, 2024 on Shopify

It's been really good so far, support is great and a little bug was fixed quickly. So much functionality and always adding new features, plus excellent price. Very happy with this app, seems to have helped our conversion rate too!

Channel Islands Surfboards Australia

Nov 10, 2024 on Shopify

Great install experience with the help from the team!

Live Well

Nov 08, 2024 on Shopify

A very convenient app to use. Customer support is great too

Fikir Jewelry

Nov 07, 2024 on Shopify

Amazing customer service! The app was having conflict with another app so I contacted them and they solved in 10 minutes. Amazing!

Endless Parks

Nov 06, 2024 on Shopify

Been great to work with and unreal support

PlateGame

Nov 05, 2024 on Shopify

5 Stars! With Monster Cart the support is by far better than any other app I have used to date and we are Shopify partners! The chat support works great and support is only one click away! Angelica helped us solve some issues with our app on two of our stores at the same time, she assisted in solving our issues which I have no doubt will increase our revenue the very next day as we have seen on our other projects. Thanks Team!

YNOVA

Nov 05, 2024 on Shopify

Echanges rapides et efficaces ! super service !

Plie Australia

Oct 30, 2024 on Shopify

I'd like to give compliment to the agent, Angelica, who was being very prompt and helpful when I needed assistance. Monster Cart is also a great app to upsell your store, maybe there's bits and pieces that we need to look more into so we can maximise the use of it. Thank you Monster Cart Team, our cart looks awesome! Weeeee!!

Trendy Vault Trove

Oct 30, 2024 on Shopify

I am always happy with the quick response and assistance from the team. Angelica was especially helpful for me today. Thank you!