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Customer reviews: Monster Cart Upsell+Free Gifts

Develop by Monster Apps

Monster Upsells is a Shopify app designed to help merchants increase revenue through strategic upsell and cross-sell offers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your store.

Reviews (463)

Overall rating
4.6

What Merchants Think

The "Monster Cart Upsell+Free Gifts" app has generally positive feedback from merchants, with many praising its customizable options and ability to enhance upsells and conversions. While most appreciate its vast feature set and positive impact on sales, opinions about customer support are mixed, with many experiencing prompt and helpful service, but others reporting delays and unhelpful interactions.

Key Strengths

  • Highly customizable and integrates seamlessly with Shopify.
  • Effective in increasing conversion rates and Average Order Value (AOV).
  • Positive experiences with responsive and professional customer support.
  • Wide range of upsell and marketing features.
  • User-friendly interface and easy setup.

Common Concerns

  • Some users report delays and inconsistencies in customer support.
  • Issues with compatibility and customization for specific features or themes.
  • Concerns about pricing, particularly for smaller businesses.
  • Reports of glitches or bugs that sometimes require follow-up to resolve.

Final Thoughts

Overall, "Monster Cart Upsell+Free Gifts" is well-received as a feature-rich app that helps boost sales and customer engagement. Despite some mixed feedback on customer support response times, the app’s functionalities and support team's efforts generally contribute to a positive user experience. It is a recommended tool for businesses wishing to enhance their upsell strategy on Shopify.

Innovation Sounds

Oct 18, 2024  on Shopify

I love this app!

Pawmates

Oct 17, 2024  on Shopify

This app has everything i need. support is always very quick and helfpull!

KeySes

Oct 17, 2024  on Shopify

That app is CRAYZZZZ. And the support is really good, they just did all my requests in no time and fast. ❤️❤️❤️❤️❤️

Jimena Alejandra

Oct 17, 2024  on Shopify

Wow what service! I worked closely to set up my cart and to learn about other features. I highly recommend. Also our cart looks super pretty and fun. Thank you guys!

Innovation Sounds

Oct 15, 2024  on Shopify

I reported some issues with their app 10 days ago and asked them to fix it. Two days later, I had to write to them again. They then asked for access to my shop. I sent the access, and after three more days, I had to follow up again before they finally accepted it and responded with a smiley emoji, saying they would take a look. Another two days passed, so I wrote to them again… They said they would fix it within 24 hours. It’s now been another two days, and they still haven’t replied. Their customer support is incredibly unreliable! I do not recommend them.

Busy and Baked

Oct 14, 2024  on Shopify

App has some good features, but doesn't integrate with Route, which I need for BF. The customer service was lovely, but I'll now have uninstall it so that I can make sure my integration with other apps are working properly.

Viora Maison

Oct 13, 2024  on Shopify

Angelica was very helpful and great to communicate too, she helped me with product discounts and how I can apply it to the Monster app. She made the process very easy to understand. Thank you so much for her help!

Club Red Flag

Oct 12, 2024  on Shopify

The support is pretty fast to respond and effective. They try everything to assist you and solve your problems, offering different solutions to your problems if the app doesn't allow what you want. I really enjoy the app's features. It has everything that you need to advertise and market your offers. I'm really happy with it!

Vendie

Oct 12, 2024  on Shopify

So far it's been a great experience with Monster Cart. The App is easy to set up, and has heaps of options to customize. Support staff are on hand with very fast response times, Angelica has been super helpful with answers to any questions I had!

The Koko Samoa

Oct 01, 2024  on Shopify

awesome apps. awesome service

Lifetide Jewelry

Oct 01, 2024  on Shopify

Charlene was super responsive and nice, don't have any faults to say. App seems good too.

PicturePal

Sep 30, 2024  on Shopify

App is working great so far! I was using three seperate apps to do the same job this one app does! The app works so seamlessly with shopify and the team are amazing the deal with if I have any questions they respond in the app chat within a few minutes. Highly recommend to any one wanting to get an all in one app for in cart upsells, announcement bar, sticky cart and so much more!

X50 Lifestyle Australia

Sep 28, 2024  on Shopify

Fast and responsive. Chat team very nice !

Filavie

Sep 26, 2024  on Shopify

Super app, veel mogelijkheden. En heel belangrijk, een super snelle en behulpzame klantenservice voor als je er zelf niet uit komt. Zou het iedereen aanraden!

Cheerful Gems

Sep 25, 2024  on Shopify

It is very useful and brings more revenue.

LUCYFOX Aus

Sep 23, 2024  on Shopify

Highly recommend works really well and service is fast x

Sokofy

Sep 22, 2024  on Shopify

Great App to improve AOV. Support is also very helpful!!

BXR® Training | Portable Boxing Ball System

Sep 21, 2024  on Shopify

Ran into some issue upon installment, I contacted their customer support to find a solution and received one right away! Very happy with the purchase of this app! Special thanks to Shada for sorting things out for us!

MISMO Body Care

Sep 18, 2024  on Shopify

Finally! ... been searching for an app that will let us have a tiered progress bar with people able to choose their gift at the different tiers. A couple of question on the install and immediately answered by the support team! Really great service!

Amesten

Sep 18, 2024  on Shopify

Excellent and rapid support!!

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