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Customer reviews: Monster Cart Upsell+Free Gifts

Develop by Monster Apps

Monster Upsells is a Shopify app designed to help merchants increase revenue through strategic upsell and cross-sell offers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your store.

Reviews (483)

Overall rating
4.7

What Merchants Think

The "Monster Cart Upsell+Free Gifts" app has generally positive feedback from merchants, with many praising its customizable options and ability to enhance upsells and conversions. While most appreciate its vast feature set and positive impact on sales, opinions about customer support are mixed, with many experiencing prompt and helpful service, but others reporting delays and unhelpful interactions.

Key Strengths

  • Highly customizable and integrates seamlessly with Shopify.
  • Effective in increasing conversion rates and Average Order Value (AOV).
  • Positive experiences with responsive and professional customer support.
  • Wide range of upsell and marketing features.
  • User-friendly interface and easy setup.

Common Concerns

  • Some users report delays and inconsistencies in customer support.
  • Issues with compatibility and customization for specific features or themes.
  • Concerns about pricing, particularly for smaller businesses.
  • Reports of glitches or bugs that sometimes require follow-up to resolve.

Final Thoughts

Overall, "Monster Cart Upsell+Free Gifts" is well-received as a feature-rich app that helps boost sales and customer engagement. Despite some mixed feedback on customer support response times, the app’s functionalities and support team's efforts generally contribute to a positive user experience. It is a recommended tool for businesses wishing to enhance their upsell strategy on Shopify.

Channel Islands Surfboards Australia

Nov 10, 2024  on Shopify

Great install experience with the help from the team!

Live Well

Nov 08, 2024  on Shopify

A very convenient app to use. Customer support is great too

Fikir Jewelry

Nov 07, 2024  on Shopify

Amazing customer service! The app was having conflict with another app so I contacted them and they solved in 10 minutes. Amazing!

Endless Parks

Nov 06, 2024  on Shopify

Been great to work with and unreal support

PlateGame

Nov 05, 2024  on Shopify

5 Stars! With Monster Cart the support is by far better than any other app I have used to date and we are Shopify partners! The chat support works great and support is only one click away! Angelica helped us solve some issues with our app on two of our stores at the same time, she assisted in solving our issues which I have no doubt will increase our revenue the very next day as we have seen on our other projects. Thanks Team!

YNOVA

Nov 05, 2024  on Shopify

Echanges rapides et efficaces ! super service !

Plie Australia

Oct 30, 2024  on Shopify

I'd like to give compliment to the agent, Angelica, who was being very prompt and helpful when I needed assistance. Monster Cart is also a great app to upsell your store, maybe there's bits and pieces that we need to look more into so we can maximise the use of it. Thank you Monster Cart Team, our cart looks awesome! Weeeee!!

Trendy Vault Trove

Oct 30, 2024  on Shopify

I am always happy with the quick response and assistance from the team. Angelica was especially helpful for me today. Thank you!

People of the Earth

Oct 29, 2024  on Shopify

Support are human and prompt and friendly, Can-do attitude. Everything you want :-)

Blue Tyga

Oct 29, 2024  on Shopify

A lot of glitches are there, and when you contact the customer care their response is really pathetic. You have to wait for 24 hour in order to get a proper response from the dev team. Considering the app cost I won't recommend this app to anyone else

Project Ten

Oct 27, 2024  on Shopify

Very Helpful when I had a question, solved it within 10 minutes

Uncaged Merch

Oct 24, 2024  on Shopify

I signed up for 2 Monster App Softwares to help my customer's Shopify Experience, as well as my company increase revenue and experience opportunities. I have built an out of the box store front that doesn't integrate automatically when you install and activate it... I sent a simple support request, correspondence was seamless, I gave permission on the back end for them to take a look, and less than 12 hours later, they embedded both apps, and got them running perfectly by the time I logged in the next morning! I'm still in my "30 Day Free Trial" of the apps (literally less than 24hours since I signed up), and I am already extremely impressed! 10/10 recommend!

Swatchy

Oct 24, 2024  on Shopify

App zu 100% zu empfehlen.

PeacockLight

Oct 23, 2024  on Shopify

This is the greatest cart upsell app you can ever buy! If you want to increase your sales install monster cart upsell. It has everything I needed in order to customize my cart. All for better pricing than all the other competitors. The support team was willing to help me solve all my issues. I thank them for all the help that they gave me. All of my questions and issues have been dealt with quickly and professionally. They always have a solution for every problem! Wha tmakes monster cart the best app is their integrations, cart customization, and great support team is what makes monster cart the best upsell you can get.

Innovation Sounds

Oct 18, 2024  on Shopify

I love this app!

Pawmates

Oct 17, 2024  on Shopify

This app has everything i need. support is always very quick and helfpull!

KeySes

Oct 17, 2024  on Shopify

That app is CRAYZZZZ. And the support is really good, they just did all my requests in no time and fast. ❤️❤️❤️❤️❤️

Jimena Alejandra

Oct 17, 2024  on Shopify

Wow what service! I worked closely to set up my cart and to learn about other features. I highly recommend. Also our cart looks super pretty and fun. Thank you guys!

Innovation Sounds

Oct 15, 2024  on Shopify

I reported some issues with their app 10 days ago and asked them to fix it. Two days later, I had to write to them again. They then asked for access to my shop. I sent the access, and after three more days, I had to follow up again before they finally accepted it and responded with a smiley emoji, saying they would take a look. Another two days passed, so I wrote to them again… They said they would fix it within 24 hours. It’s now been another two days, and they still haven’t replied. Their customer support is incredibly unreliable! I do not recommend them.

Busy and Baked

Oct 14, 2024  on Shopify

App has some good features, but doesn't integrate with Route, which I need for BF. The customer service was lovely, but I'll now have uninstall it so that I can make sure my integration with other apps are working properly.

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