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Customer reviews: Monk Free Gift+BOGO+CartUpsell

Develop by Monk Commerce

The Monk Free Gift with Purchase app helps Shopify store owners boost sales by offering free gifts with orders. This review covers its features, pricing, and real user experiences to help you decide if it’s right for your business.

Reviews (445)

Overall rating
5

What Merchants Think

The "Monk Free Gift+Checkout Upsell" app is universally appreciated by merchants for its ease of use, flexibility, and comprehensive feature set. Many highlight the exceptional customer support, particularly praising individual team members for their swift and effective assistance. Merchants find the app user-friendly and beneficial in enhancing sales and customer experience, although a few concerns about pricing have been noted.

Key Strengths

  • Intuitive setup and integration with Shopify stores.
  • Comprehensive features for upselling, free gifts, and customization.
  • Exceptional customer support responsiveness and effectiveness.
  • Ability to maintain brand aesthetics through customization options.
  • Regular updates with new functionalities.

Common Concerns

  • Some issues with pricing, particularly at higher order volumes.
  • Rare technical bugs impacting functionality.
  • One negative review regarding customer data privacy and service.

Final Thoughts

Overall, the "Monk Free Gift+Checkout Upsell" app is highly regarded by merchants for its impactful features in driving sales and its seamless operation. Despite a few concerns about costs and isolated technical issues, the app's robust support system and continuous improvements make it a recommended tool for Shopify store owners looking to enhance their sales strategies.

Sacred Flow Studios

Nov 23, 2024  on Shopify

So far the app works great, I look forward to exploring all aspects that this app has to offer. I'm using it to provide free gifts for Black Friday, and so far it's great. I love that I can run multiple gifts for different price brackets at the same time! What's even more amazing is the customer service. I was struggling with some aspects of the app and having it work as I had envisioned, and Jay replied to my message on a Sunday! Not only did he reply, and help walk me through the different options, he got on a video call with me help make the process that much easier. I mean, that's the best customer service I've come across. I certainly didn't expect anyone to be able to help me on the weekend never mind go out of their way to make sure everything was set up perfectly. Thank you Jay! Your help today was just amazing, and I'm so grateful.

Flarisse

Nov 23, 2024  on Shopify

Great Work, Helped me throughout the entire process setting up the application on my website.

Megan Therese Couture

Nov 23, 2024  on Shopify

super responsive team!! very quick to help me get everything in order for my black friday offer!thanks

Croyez

Nov 21, 2024  on Shopify

By Amica

Nov 20, 2024  on Shopify

This is the only app that can meet all the conditions we need for GWP. Faheed and his team are very helpful in solving all the issues I have when I'm panicking last minute while having so many tasks I still need to do. Fingers crossed everything goes well when our sale goes live!

Rippin Moto

Nov 20, 2024  on Shopify

Amazing support! Great job Jay!

saint sass®

Nov 20, 2024  on Shopify

InTheCrew512

Nov 19, 2024  on Shopify

Ravish was great and fixed my issue!

Zirelle.se

Nov 19, 2024  on Shopify

Very good customer support!

Højholt Hudpleje

Nov 18, 2024  on Shopify

Great app with fast and helpful support

Derma MD

Nov 17, 2024  on Shopify

Super helpful and responds almost instantly !!!!

Rattle Republic

Nov 17, 2024  on Shopify

Easy to set up and does exactly what I need. Support was great. Thank you.

The Charmies

Nov 17, 2024  on Shopify

Great app with sleek design, tons of customizations, and flawless performance! Customer service is responsive and always helpful. Highly recommend!

MOOT

Nov 17, 2024  on Shopify

Super Support und schnelle Hilfe :)

ALPAKA

Nov 17, 2024  on Shopify

Tweezo

Nov 14, 2024  on Shopify

Habey Club

Nov 12, 2024  on Shopify

The support is incredible, in a metter of minutes solved any issues I had

All-Star Sports

Nov 12, 2024  on Shopify

The app has been very helpful to us especially at holiday time. The best aspect is actually the support team... most responsive app support of any we've used on this platform.

ALBERTO FASCIANI GROUP SRL

Nov 12, 2024  on Shopify

quick customer service!

marie france

Nov 11, 2024  on Shopify

Very easy to use, superb and the design fits my site. Their support team is freaking amazing too!

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