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Customer reviews: Monk Free Gift+Checkout Upsell

Develop by Monk Commerce

Reviews (545)

Overall rating
4.9

What Merchants Think

The "Monk Free Gift+Checkout Upsell" app is universally appreciated by merchants for its ease of use, flexibility, and comprehensive feature set. Many highlight the exceptional customer support, particularly praising individual team members for their swift and effective assistance. Merchants find the app user-friendly and beneficial in enhancing sales and customer experience, although a few concerns about pricing have been noted.

Key Strengths

  • Intuitive setup and integration with Shopify stores.
  • Comprehensive features for upselling, free gifts, and customization.
  • Exceptional customer support responsiveness and effectiveness.
  • Ability to maintain brand aesthetics through customization options.
  • Regular updates with new functionalities.

Common Concerns

  • Some issues with pricing, particularly at higher order volumes.
  • Rare technical bugs impacting functionality.
  • One negative review regarding customer data privacy and service.

Final Thoughts

Overall, the "Monk Free Gift+Checkout Upsell" app is highly regarded by merchants for its impactful features in driving sales and its seamless operation. Despite a few concerns about costs and isolated technical issues, the app's robust support system and continuous improvements make it a recommended tool for Shopify store owners looking to enhance their sales strategies.

ByStenholt.dk

Sep 25, 2024  on Shopify

I like the app very much. The support is very helpfull and replying fast :-) 10/10

Runners Essentials by Without Limits®

Sep 24, 2024  on Shopify

Absolutely great app and even greater customer service. It took one email, and they responded back with a solution within 5 minutes. Thank you so much!!

THE LASH SHOP

Sep 23, 2024  on Shopify

App has been great so far. Has a lot features that usually takes multiple apps. Great support, very fast replies! Excited to see how this app can help increase our sales!

Yon-Ka Canada

Sep 12, 2024  on Shopify

We tried many different apps to let customers choose free samples at checkout, and this one is the only one that offered everything we needed. Plus, support was extremely fast and reliable. It is also the best-priced app for what we wanted!

Hoodbaby

Sep 12, 2024  on Shopify

Rupp Marine Inc.

Sep 11, 2024  on Shopify

Great app with great tech support. Highly recommended.

Koiratarvike Haukkula

Sep 05, 2024  on Shopify

Super fast support! I had an issue when setting up a free gift and it took about 5min and the support advised how to get it up and running. Excellent!

Ukiyo Lifestyle

Sep 05, 2024  on Shopify

Great features and customer service, thanks (Priyasha)!

Med7 Online

Sep 03, 2024  on Shopify

GYMRATS | Gym Clothes & Workout Wear

Sep 02, 2024  on Shopify

So far its been a good app, really easy to configure and a quick support team to solve my problems

Aussiechicmelbourne

Aug 27, 2024  on Shopify

nice app!! i like the options and everything works properly

COLLO. simply clean.

Aug 18, 2024  on Shopify

Stunning fast, friendly and competent support. I have never seen a fast support like this from Monk. The App works good with nice options for configuration.

Lash Boom

Aug 15, 2024  on Shopify

Just downloaded this app because I was looking for the exact features it carries. I wanted an app that could not only create a "Cart progress bar" but also offer discounts and/or free gifts to customers based on their cart value, on a tiered basis, and based on what we wanted to offer as a free gift from our store. Not only does this app do exactly that, but it offers other really cool customizable features too - this apps a must! Furthermore, Jay from live chat support was brilliant! I encountered a little problem (due to my setup - not the app), and he was able to eliminate the causes and resolve my issue. Not only did I learn about the app along the way, but Jay was able to fix my issue whilst improving my funnels, keeping them on brand. I HIGHLY recommend Monk - you will NOT be disappointed, and you can count on the support team - super professional and knowledgeable! Thank you again, Jay!

Amoeriproducts

Aug 15, 2024  on Shopify

Very good customer service, fast answers and always helping. Good app.

Adler Tools Dealer Shop USA/CA

Aug 13, 2024  on Shopify

Great app! Does everything we want it to do and support via live chat is really fast and helpful. Monk has helped us enormously in growing our business.

Ello

Aug 13, 2024  on Shopify

This is a great app functionally. Super easy to implement and blends well with your code. The support team is amazing. However, they could also implement dollar discounts instead of %.

Sun Chlorella | Wholefood Supplements

Aug 12, 2024  on Shopify

A very great app for offering Free Gifts in Shopify store!

So Classy

Aug 11, 2024  on Shopify

Very reactive and helpful live support. I recommend it!

Jawda Islamic Store

Jul 17, 2024  on Shopify

The team at Monk are BRILLIANT! They're very quick to help and are able to offer timely support. The app does exactly what we need it to, and has plenty of customisation available. We're super happy! Thank you!

Magnetic Mobility

Jul 05, 2024  on Shopify

Any time i have a issue with a cross promotion they are super quick to help, Jay even got me to screen share so he could sort an issue out quickly for me. 100% happy with the service. The Cross-sell and cart progress bar have been a game changer for us

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