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Customer reviews: Monk Free Gift+Checkout Upsell

Develop by Monk Commerce

Reviews (545)

Overall rating
4.9

What Merchants Think

The "Monk Free Gift+Checkout Upsell" app is universally appreciated by merchants for its ease of use, flexibility, and comprehensive feature set. Many highlight the exceptional customer support, particularly praising individual team members for their swift and effective assistance. Merchants find the app user-friendly and beneficial in enhancing sales and customer experience, although a few concerns about pricing have been noted.

Key Strengths

  • Intuitive setup and integration with Shopify stores.
  • Comprehensive features for upselling, free gifts, and customization.
  • Exceptional customer support responsiveness and effectiveness.
  • Ability to maintain brand aesthetics through customization options.
  • Regular updates with new functionalities.

Common Concerns

  • Some issues with pricing, particularly at higher order volumes.
  • Rare technical bugs impacting functionality.
  • One negative review regarding customer data privacy and service.

Final Thoughts

Overall, the "Monk Free Gift+Checkout Upsell" app is highly regarded by merchants for its impactful features in driving sales and its seamless operation. Despite a few concerns about costs and isolated technical issues, the app's robust support system and continuous improvements make it a recommended tool for Shopify store owners looking to enhance their sales strategies.

Pmufactory

Nov 03, 2024  on Shopify

Fantastic fast support, I'm happy with the app

Bloesi

Nov 03, 2024  on Shopify

top application and very professional customer service. thanks for the support Faheed.

tokyo-tiger

Oct 30, 2024  on Shopify

Savannahs Embrace

Oct 30, 2024  on Shopify

Amazing

voguesheco

Oct 27, 2024  on Shopify

Thanks to faheed for answering my question

Red Torpedo

Oct 24, 2024  on Shopify

Just started using this app. I'm still on the free trial but will definitely be keeping it on. It may seem quite a lot cost wise at first but it has everything within the one app so you don't need to have 3 to 4 separate apps that all mount up to the same cost. Overall it is a great addition to my site. Easy to use and support is available straight away. Would highly recommend!

Three Foragers

Oct 24, 2024  on Shopify

Great customer service, they responded promptly and fixed my issue quickly. Easy to use and build funnels.

OC Mattress

Oct 23, 2024  on Shopify

The entire Monk team was very responsive in helping me set up and trouble shoot a cross-selling funnel on my site. They were easy to communicate via email, and their instructions (with screenshots) were simple to understand. I'm glad I have Monk's app.

Het Binnenaanzicht

Oct 23, 2024  on Shopify

Great app and great support!

Preet's Barrel

Oct 21, 2024  on Shopify

AV Shack

Oct 17, 2024  on Shopify

The best app for this cause. The team offers quick support and never fails to amaze me with their lightning fast replies.

Arveilo

Oct 16, 2024  on Shopify

Lovely app, and great customer support. Faheed helped with the placement inquiry exactly how we wanted it.

Love to Love US

Oct 15, 2024  on Shopify

I must say that Jay was prompt enough to handle my queries. I also appreciate the availability of quick support on Monk.

Diet Smoke

Oct 10, 2024  on Shopify

great support

BBQ Spit Rotisseries

Oct 09, 2024  on Shopify

Great app and the support is amazing.

US Northern Spirit

Oct 03, 2024  on Shopify

Amazing support from monk team, very helpful, and the tool is usefull and working well

Northern Spirit

Oct 03, 2024  on Shopify

great support, very helpful

Vie Vin Lechinta

Oct 02, 2024  on Shopify

The best

Nova Pharma

Sep 29, 2024  on Shopify

Great support

Oliva Dorado

Sep 25, 2024  on Shopify

Great customer support

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