Monk Free Gift with Purchase App Review for Shopify

Customer reviews: Monk Free Gift+BOGO+CartUpsell

The Monk Free Gift with Purchase app helps Shopify store owners boost sales by offering free gifts with orders. This review covers its features, pricing, and real user experiences to help you decide if it’s right for your business.

Reviews (445)

Overall rating

5

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What Merchants Think

The "Monk Free Gift+Checkout Upsell" app is universally appreciated by merchants for its ease of use, flexibility, and comprehensive feature set. Many highlight the exceptional customer support, particularly praising individual team members for their swift and effective assistance. Merchants find the app user-friendly and beneficial in enhancing sales and customer experience, although a few concerns about pricing have been noted.

Key Strengths

Intuitive setup and integration with Shopify stores.
Comprehensive features for upselling, free gifts, and customization.
Exceptional customer support responsiveness and effectiveness.
Ability to maintain brand aesthetics through customization options.
Regular updates with new functionalities.

Common Concerns

Some issues with pricing, particularly at higher order volumes.
Rare technical bugs impacting functionality.
One negative review regarding customer data privacy and service.

Final Thoughts

Overall, the "Monk Free Gift+Checkout Upsell" app is highly regarded by merchants for its impactful features in driving sales and its seamless operation. Despite a few concerns about costs and isolated technical issues, the app's robust support system and continuous improvements make it a recommended tool for Shopify store owners looking to enhance their sales strategies.

XESSO Lube & More

Mar 24, 2025 on Shopify

the customer service is great

BCS Development Store

Mar 19, 2025 on Shopify

This app is my go-to for free gifts with a minimum purchase. It has been much more reliable compared to others I've tried. Support team is friendly and quick as well!

Félix & Norton

Mar 10, 2025 on Shopify

people are buying more! the little progress bar at checkout is doing wonders, thank you guys

Urban Mesh

Mar 06, 2025 on Shopify

Great customer service from Yogita. Helped fix a problem in a few minutes.

Gry Mattr | USA

Mar 03, 2025 on Shopify

Support is very helpful!

SOSKIN

Feb 28, 2025 on Shopify

Great app. We use it for all our campaign. Thank you for your support!

Zorah biocosmétiques

Feb 25, 2025 on Shopify

fast and pro

LeGer GmbH

Feb 21, 2025 on Shopify

Health Hut

Feb 04, 2025 on Shopify

An intuitive app that was easy to integrate into our Shopify store. It has all the features we were looking for, and it is easy to select brand colours and fonts. We had one minor technical bug, and Jay was able to assist us and quickly resolve the issue.

Budget-Bed.nl

Jan 23, 2025 on Shopify

very helpful staff

Simple Paper

Jan 22, 2025 on Shopify

Monk's support team is fantastic! I had a problem, and they resolved it in no time—literally within 5 minutes. The app itself is easy to use and works exactly as advertised!

FASCINEE

Jan 20, 2025 on Shopify

Best upsell app ever

Aero Sphere

Jan 07, 2025 on Shopify

Super fast support, and great product knowledge.

FourYourHome

Jan 06, 2025 on Shopify

Great service! Also if you´ve got any question, they´ll help you super quickly. There is lots of opportunities to upgrade your store, like free gifts, upsells, etc. a must have

IMEC

Jan 01, 2025 on Shopify

Jay from Monk was fantastic to deal with and very helpful on live chat and in our storefront to solve problems with add ons for our products. Highly recommend Jay and Monk for a Shopify app

El Duelista

Jan 01, 2025 on Shopify

perfect

Tu Salud Intima

Dec 26, 2024 on Shopify

The Monk app offers many features that are perfect for my store, and they regularly update the app with new functionalities. Their customer service is very quick and helpful in solving problems, and if the agent can’t resolve it immediately, they follow up with an email solution. In my case, the agent Jay was a great help and stayed in the chat with me until the issue was resolved. I highly recommend the app.

Garn & Metervarer

Dec 23, 2024 on Shopify

Just perfect :-)

Samson Mwita

Dec 19, 2024 on Shopify

The app offers numerous excellent features that were easy to set up, thanks to the entire Monk team, especially Priyasha. I can already see the positive impact it is having on the business and how it is enhancing the customer experience. I look forward to seeing further results in the future.

AUTEUR

Dec 15, 2024 on Shopify

Excellent app with an incredibly supportive team! They were more than willing to assist with customizations and responded almost instantly. Highly recommend!