Taranker.Com Logo
Monk Free Gift+BOGO+CartUpsell logo

Customer reviews: Monk Free Gift+BOGO+CartUpsell

Develop by Monk Commerce

Reviews (559)

Overall rating
4.9

What Merchants Think

The "Monk Free Gift+Checkout Upsell" app is universally appreciated by merchants for its ease of use, flexibility, and comprehensive feature set. Many highlight the exceptional customer support, particularly praising individual team members for their swift and effective assistance. Merchants find the app user-friendly and beneficial in enhancing sales and customer experience, although a few concerns about pricing have been noted.

Key Strengths

  • Intuitive setup and integration with Shopify stores.
  • Comprehensive features for upselling, free gifts, and customization.
  • Exceptional customer support responsiveness and effectiveness.
  • Ability to maintain brand aesthetics through customization options.
  • Regular updates with new functionalities.

Common Concerns

  • Some issues with pricing, particularly at higher order volumes.
  • Rare technical bugs impacting functionality.
  • One negative review regarding customer data privacy and service.

Final Thoughts

Overall, the "Monk Free Gift+Checkout Upsell" app is highly regarded by merchants for its impactful features in driving sales and its seamless operation. Despite a few concerns about costs and isolated technical issues, the app's robust support system and continuous improvements make it a recommended tool for Shopify store owners looking to enhance their sales strategies.

IMEC

Jan 01, 2025  on Shopify

Jay from Monk was fantastic to deal with and very helpful on live chat and in our storefront to solve problems with add ons for our products. Highly recommend Jay and Monk for a Shopify app

El Duelista

Jan 01, 2025  on Shopify

perfect

Tu Salud Intima

Dec 26, 2024  on Shopify

The Monk app offers many features that are perfect for my store, and they regularly update the app with new functionalities. Their customer service is very quick and helpful in solving problems, and if the agent can’t resolve it immediately, they follow up with an email solution. In my case, the agent Jay was a great help and stayed in the chat with me until the issue was resolved. I highly recommend the app.

Garn & Metervarer

Dec 23, 2024  on Shopify

Just perfect :-)

Samson Mwita

Dec 19, 2024  on Shopify

The app offers numerous excellent features that were easy to set up, thanks to the entire Monk team, especially Priyasha. I can already see the positive impact it is having on the business and how it is enhancing the customer experience. I look forward to seeing further results in the future.

AUTEUR

Dec 15, 2024  on Shopify

Excellent app with an incredibly supportive team! They were more than willing to assist with customizations and responded almost instantly. Highly recommend!

Coastal Collection Co.

Dec 11, 2024  on Shopify

Monk has been very user friendly and has an awesome support team! Quick response and fix! Provided straight forward instructions with screenshots

Gef Colombia

Dec 10, 2024  on Shopify

Great app, help with the activations!

Vinted Flips

Dec 10, 2024  on Shopify

Great customer service, great for driving additional larger sales. Would recommend :)

Glee

Dec 09, 2024  on Shopify

El equipo de soporte es muy bueno

BoxoUSA

Dec 05, 2024  on Shopify

I am impressed with this app so far. I set up a tiered free gift selector and it worked exactly how I expected it to. Had to contact support for an issue but they replied immediately and quickly solved my issue. Looking forward to using the cross-sell function to help with AOV.

Gente Beauty

Dec 05, 2024  on Shopify

The app works great and customer service is fast and reliable :)

Catit UK Development Store

Dec 05, 2024  on Shopify

Monk's customer support is top quality. I was dealing with one of their agents, Ravish, and he was extremely helpful, patient and kind. Great team and experience!

Line of Trade

Dec 05, 2024  on Shopify

Great app, excellent support!

Samson & Charlie

Nov 29, 2024  on Shopify

Love this app! exactly what we have always wanted. Its easy to install and the support is fabulous! Highly recommend

Corvexa

Nov 28, 2024  on Shopify

Timeless Memos

Nov 27, 2024  on Shopify

Customer Support is really prompt, supportive and straight to the point. Platform is professional and easy to use and displays nicely.

Aurevia

Nov 27, 2024  on Shopify

Immediate help when I needed it and the app looks so good. I recommend them 100%

Luxxy Body

Nov 26, 2024  on Shopify

I have only had this app for 1/2 day but I am extremely happy! Ravish helped me figure out why the app wasn't working in my cart and it was pretty fast. I started a chat and he responded within seconds. I highly recommend Monk Free!

BeLjuva

Nov 26, 2024  on Shopify

great, and they have great help service!

Scroll to Top