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Customer reviews: Monk Free Gift+Checkout Upsell

Develop by Monk Commerce

Reviews (545)

Overall rating
4.9

What Merchants Think

The "Monk Free Gift+Checkout Upsell" app is universally appreciated by merchants for its ease of use, flexibility, and comprehensive feature set. Many highlight the exceptional customer support, particularly praising individual team members for their swift and effective assistance. Merchants find the app user-friendly and beneficial in enhancing sales and customer experience, although a few concerns about pricing have been noted.

Key Strengths

  • Intuitive setup and integration with Shopify stores.
  • Comprehensive features for upselling, free gifts, and customization.
  • Exceptional customer support responsiveness and effectiveness.
  • Ability to maintain brand aesthetics through customization options.
  • Regular updates with new functionalities.

Common Concerns

  • Some issues with pricing, particularly at higher order volumes.
  • Rare technical bugs impacting functionality.
  • One negative review regarding customer data privacy and service.

Final Thoughts

Overall, the "Monk Free Gift+Checkout Upsell" app is highly regarded by merchants for its impactful features in driving sales and its seamless operation. Despite a few concerns about costs and isolated technical issues, the app's robust support system and continuous improvements make it a recommended tool for Shopify store owners looking to enhance their sales strategies.

Line of Trade

Dec 05, 2024  on Shopify

Great app, excellent support!

Samson & Charlie

Nov 29, 2024  on Shopify

Love this app! exactly what we have always wanted. Its easy to install and the support is fabulous! Highly recommend

Corvexa

Nov 28, 2024  on Shopify

Timeless Memos

Nov 27, 2024  on Shopify

Customer Support is really prompt, supportive and straight to the point. Platform is professional and easy to use and displays nicely.

Aurevia

Nov 27, 2024  on Shopify

Immediate help when I needed it and the app looks so good. I recommend them 100%

Luxxy Body

Nov 26, 2024  on Shopify

I have only had this app for 1/2 day but I am extremely happy! Ravish helped me figure out why the app wasn't working in my cart and it was pretty fast. I started a chat and he responded within seconds. I highly recommend Monk Free!

BeLjuva

Nov 26, 2024  on Shopify

great, and they have great help service!

GS London

Nov 26, 2024  on Shopify

so very helpful she helped me straight away i am so happy thank you priyasha :)

LIRIO JEWELS

Nov 25, 2024  on Shopify

Only have been using the app few weeks but can say that it has all the great features you need to get higher sales. Thanks for the quick and friendly support as well. Definitely worth it!

Gracelets

Nov 25, 2024  on Shopify

It is performing exactly the way that we needed it to. And the customer service was excellent.

Allovare

Nov 25, 2024  on Shopify

Top-notch service!

Innersense Organic Beauty Inc

Nov 24, 2024  on Shopify

Monk was easy to install and the integrations to customize the app to fit our website's aesthetic were seamless. I was able to add everything according to our brand guidelines, including special fonts and colors. Ravish was also super helpful and responsive while we were running tests to make sure the app works on mobile & web. I would definitely recommend the app to other digital specialists such as myself.

Zolve Labs | Sua rotina, ainda mais natural

Nov 24, 2024  on Shopify

Great app, and great support. Thank you Priyasha for your help. For a store with a few orders the price is absolutely fine, but up to 1001 orders, it's quite expensive. Anyway, it works and really helps in order bumps and other functionalities.

Sacred Flow Studios

Nov 23, 2024  on Shopify

So far the app works great, I look forward to exploring all aspects that this app has to offer. I'm using it to provide free gifts for Black Friday, and so far it's great. I love that I can run multiple gifts for different price brackets at the same time! What's even more amazing is the customer service. I was struggling with some aspects of the app and having it work as I had envisioned, and Jay replied to my message on a Sunday! Not only did he reply, and help walk me through the different options, he got on a video call with me help make the process that much easier. I mean, that's the best customer service I've come across. I certainly didn't expect anyone to be able to help me on the weekend never mind go out of their way to make sure everything was set up perfectly. Thank you Jay! Your help today was just amazing, and I'm so grateful.

Flarisse

Nov 23, 2024  on Shopify

Great Work, Helped me throughout the entire process setting up the application on my website.

Megan Therese Couture

Nov 23, 2024  on Shopify

super responsive team!! very quick to help me get everything in order for my black friday offer!thanks

Croyez

Nov 21, 2024  on Shopify

By Amica

Nov 20, 2024  on Shopify

This is the only app that can meet all the conditions we need for GWP. Faheed and his team are very helpful in solving all the issues I have when I'm panicking last minute while having so many tasks I still need to do. Fingers crossed everything goes well when our sale goes live!

Rippin Moto

Nov 20, 2024  on Shopify

Amazing support! Great job Jay!

saint sass®

Nov 20, 2024  on Shopify

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