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Customer reviews: Monk Free Gift+BOGO+CartUpsell

Develop by Shopify

The Monk Free Gift with Purchase app helps Shopify store owners boost sales by offering free gifts with orders. This review covers its features, pricing, and real user experiences to help you decide if it’s right for your business.

Reviews (465)

Overall rating
4.9

What Merchants Think

The "Monk Free Gift+Checkout Upsell" app is universally appreciated by merchants for its ease of use, flexibility, and comprehensive feature set. Many highlight the exceptional customer support, particularly praising individual team members for their swift and effective assistance. Merchants find the app user-friendly and beneficial in enhancing sales and customer experience, although a few concerns about pricing have been noted.

Key Strengths

  • Intuitive setup and integration with Shopify stores.
  • Comprehensive features for upselling, free gifts, and customization.
  • Exceptional customer support responsiveness and effectiveness.
  • Ability to maintain brand aesthetics through customization options.
  • Regular updates with new functionalities.

Common Concerns

  • Some issues with pricing, particularly at higher order volumes.
  • Rare technical bugs impacting functionality.
  • One negative review regarding customer data privacy and service.

Final Thoughts

Overall, the "Monk Free Gift+Checkout Upsell" app is highly regarded by merchants for its impactful features in driving sales and its seamless operation. Despite a few concerns about costs and isolated technical issues, the app's robust support system and continuous improvements make it a recommended tool for Shopify store owners looking to enhance their sales strategies.

Sonova Consumer Hearing GmbH

Oct 01, 2025  on Shopify

Very happy with the app. Easy to install and easy to handle. Quick support from the Monk team. Always willing to help.

InaEssentials.SK

Oct 01, 2025  on Shopify

We definitely recommend the app! We've been using it for years and think it's the best we've come across. There are lots of options for funnels and settings, and the support is excellent. Thank you.

surface athletic

Sep 24, 2025  on Shopify

Loving the app and the customer service! There're super responsive and helpful with any issues.

Ma boutique

Sep 23, 2025  on Shopify

MDRN HYDRATION

Sep 22, 2025  on Shopify

they always help fix any glitch right away! best support!

TONGSHOP

Sep 17, 2025  on Shopify

thank,monk

Benx Studio

Sep 16, 2025  on Shopify

Great app and even better service!!

pholoh

Sep 12, 2025  on Shopify

Gorilla Sports

Sep 12, 2025  on Shopify

accentculture

Aug 29, 2025  on Shopify

Super helpful customer support team and very responsive on any problems you may have!

smaints

Aug 29, 2025  on Shopify

Troostmaatje

Aug 26, 2025  on Shopify

Great support! Quick help and good fix

My Breden

Aug 19, 2025  on Shopify

Very good job! Jay from customer service helped my very quickly! Thank you so much!

Organic Traditions US

Aug 19, 2025  on Shopify

App has been working great and given us a lot of much-needed flexibility in terms of types of sales we can run. Additionally, Tirtha on the support team has been fantastic and communicative in terms of helping us de-bug a few issues that came up as we tried to get some new types of campaigns up and running.

Fredgies

Aug 14, 2025  on Shopify

This app looks great & offers a lot of functions.

Jourries

Aug 11, 2025  on Shopify

Im using it for some month now and Im very happy with it :)

ROXON INC.

Aug 08, 2025  on Shopify

Swizi

Aug 08, 2025  on Shopify

Excellent app! Very intuitive and effective for creating gift offers. The support team is outstanding, responses are always clear, helpful, and incredibly fast. Highly recommended!

Cure Cosmetics

Aug 06, 2025  on Shopify

Great customers service! Thank you :)

Boil and Broth

Jul 22, 2025  on Shopify

Great customer service. Good app too. Just getting started

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