Reviews: Monk Free Gift+Checkout Upsell

Customer reviews: Monk Free Gift+BOGO+CartUpsell

Reviews (559)

Overall rating

4.9

5

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What Merchants Think

The "Monk Free Gift+Checkout Upsell" app is universally appreciated by merchants for its ease of use, flexibility, and comprehensive feature set. Many highlight the exceptional customer support, particularly praising individual team members for their swift and effective assistance. Merchants find the app user-friendly and beneficial in enhancing sales and customer experience, although a few concerns about pricing have been noted.

Key Strengths

Intuitive setup and integration with Shopify stores.
Comprehensive features for upselling, free gifts, and customization.
Exceptional customer support responsiveness and effectiveness.
Ability to maintain brand aesthetics through customization options.
Regular updates with new functionalities.

Common Concerns

Some issues with pricing, particularly at higher order volumes.
Rare technical bugs impacting functionality.
One negative review regarding customer data privacy and service.

Final Thoughts

Overall, the "Monk Free Gift+Checkout Upsell" app is highly regarded by merchants for its impactful features in driving sales and its seamless operation. Despite a few concerns about costs and isolated technical issues, the app's robust support system and continuous improvements make it a recommended tool for Shopify store owners looking to enhance their sales strategies.

Motor City Organics

Apr 16, 2025 on Shopify

Unbelievable support, I have functions for my store that require this app and it's free gift function. The support was A+, the founder Ravish stepped in when some of the requirements I had were too complicated for general support and we had this implemented within an hour. As a business owner, I know the importance of having this level of support and Monk has met it. Highly recommend this app and appreciate everything you guys have done for us! Cheers and keep Monking on!

DFYRS

Apr 08, 2025 on Shopify

Fast and friendly support team got most of my issues sorted, still waiting on an update on something more bespoke but overall good service! Notably Priyasha, Yogita and Jay!

depauwwonen

Apr 07, 2025 on Shopify

Just installed the trial. Quick service, pointed us in the right direction. That's a great start, thank you!

DFYRS

Mar 27, 2025 on Shopify

Fast and friendly support team got most of my issues sorted, still waiting on an update on something more bespoke but overall good service!

Appointed

Mar 26, 2025 on Shopify

SOSKIN

Mar 26, 2025 on Shopify

Wow Greatest app. We love it and we use it a lot. Thank you for help the support team is perfect !

XESSO Lube & More

Mar 24, 2025 on Shopify

the customer service is great

BCS Development Store

Mar 19, 2025 on Shopify

This app is my go-to for free gifts with a minimum purchase. It has been much more reliable compared to others I've tried. Support team is friendly and quick as well!

Félix & Norton

Mar 10, 2025 on Shopify

people are buying more! the little progress bar at checkout is doing wonders, thank you guys

Urban Mesh

Mar 06, 2025 on Shopify

Great customer service from Yogita. Helped fix a problem in a few minutes.

Gry Mattr | USA

Mar 03, 2025 on Shopify

Support is very helpful!

SOSKIN

Feb 28, 2025 on Shopify

Great app. We use it for all our campaign. Thank you for your support!

Zorah biocosmétiques

Feb 25, 2025 on Shopify

fast and pro

LeGer GmbH

Feb 21, 2025 on Shopify

Health Hut

Feb 04, 2025 on Shopify

An intuitive app that was easy to integrate into our Shopify store. It has all the features we were looking for, and it is easy to select brand colours and fonts. We had one minor technical bug, and Jay was able to assist us and quickly resolve the issue.

Budget-Bed.nl

Jan 23, 2025 on Shopify

very helpful staff

Simple Paper

Jan 22, 2025 on Shopify

Monk's support team is fantastic! I had a problem, and they resolved it in no time—literally within 5 minutes. The app itself is easy to use and works exactly as advertised!

FASCINEE

Jan 20, 2025 on Shopify

Best upsell app ever

Aero Sphere

Jan 07, 2025 on Shopify

Super fast support, and great product knowledge.

FourYourHome

Jan 06, 2025 on Shopify

Great service! Also if you´ve got any question, they´ll help you super quickly. There is lots of opportunities to upgrade your store, like free gifts, upsells, etc. a must have