Monk Free Gift with Purchase App Review for Shopify

Customer reviews: Monk Free Gift+BOGO+CartUpsell

The Monk Free Gift with Purchase app helps Shopify store owners boost sales by offering free gifts with orders. This review covers its features, pricing, and real user experiences to help you decide if it’s right for your business.

Reviews (465)

Overall rating

4.9

5

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What Merchants Think

The "Monk Free Gift+Checkout Upsell" app is universally appreciated by merchants for its ease of use, flexibility, and comprehensive feature set. Many highlight the exceptional customer support, particularly praising individual team members for their swift and effective assistance. Merchants find the app user-friendly and beneficial in enhancing sales and customer experience, although a few concerns about pricing have been noted.

Key Strengths

Intuitive setup and integration with Shopify stores.
Comprehensive features for upselling, free gifts, and customization.
Exceptional customer support responsiveness and effectiveness.
Ability to maintain brand aesthetics through customization options.
Regular updates with new functionalities.

Common Concerns

Some issues with pricing, particularly at higher order volumes.
Rare technical bugs impacting functionality.
One negative review regarding customer data privacy and service.

Final Thoughts

Overall, the "Monk Free Gift+Checkout Upsell" app is highly regarded by merchants for its impactful features in driving sales and its seamless operation. Despite a few concerns about costs and isolated technical issues, the app's robust support system and continuous improvements make it a recommended tool for Shopify store owners looking to enhance their sales strategies.

NEOH

Oct 23, 2025 on Shopify

I'm currently in the free trial phase of the Monk app & didn't know how to set up an offer. After a quick analysis of my problem in the live chat, I got to hop on a quick call with Priyasha from the support team & she patiently explained everything to me—now it works & I can run the promotion on the store as I planned to! Fast & reliable support from the Monk team!

The Meadow

Oct 22, 2025 on Shopify

We've been using Monk for a few months now and couldn't be happier! The funnels are simple to set up, and their support team has been exceedingly helpful in addressing issues when they arise. Highly recommend!

O'Donnell Moonshine AT

Oct 22, 2025 on Shopify

Great app and even better support! The team was incredibly responsive and resolved my issue fast. It’s rare to find such efficient and friendly customer service — 5 stars!

Current Space

Oct 22, 2025 on Shopify

Smooth running app, great for increasing conversions & a really helpful team!

Iron Studios Collectibles Store

Oct 21, 2025 on Shopify

Skin Research Institute

Oct 20, 2025 on Shopify

Letogo24

Oct 18, 2025 on Shopify

Einfach und verständlich, nicht mehr wegzudenken!

Campingaz & Coleman

Oct 16, 2025 on Shopify

Zama

Oct 14, 2025 on Shopify

Luar Beauty

Oct 13, 2025 on Shopify

Jay from the team was super helpful and solved my issues immidiately!

Maison Crivelli

Oct 13, 2025 on Shopify

Super app ! super support ! :) Nous l'utilisons pour plusieurs offres permanentes et c'est vraiment efficace.

Enzymedica®

Oct 10, 2025 on Shopify

Madurasherbals

Oct 09, 2025 on Shopify

Had a great experience using the app! The interface is smooth and easy to use. What really stood out was their problem-solving, the support team responded immediately and resolved my issue within minutes. Really impressed with their quick action and professionalism.

Aromatics International

Oct 03, 2025 on Shopify

Amazing customer service! super quick and very helpful!

Enzymedica Dawn 1.0

Oct 03, 2025 on Shopify

Priyasha was awesome, very helpful, and resolved my ticket quickly and accurately. I've not used this app for very long yet but already loving it!

Craft Gin Club

Oct 03, 2025 on Shopify

I was busy testing out a feature and got stuck. With the help of the Monk team, they quickly resolved the issue at hand. They were quick in their response time and made it their duty to quickly resolve the issue.

Maison Crivelli

Oct 03, 2025 on Shopify

Super app ! super support ! :)

XPLR

Oct 02, 2025 on Shopify

The app is fantastic and support team is A+. Highly recommended!

DopeBoyKits

Oct 02, 2025 on Shopify

Kastenbein und Bosch

Oct 02, 2025 on Shopify

I’ve been using Monk Commerce mainly for the progress bar and it’s been working great for us. Super easy to set up and very clear for customers. Ravish from support was really kind and helped me out quickly when I had a question – everything is running smoothly now. Thanks a lot!