Having similar support experiences to the other reviewers. I'm not sure how their product works. I tried the self-guided setup option, which is documented in the form of YouTube videos. When the product did not work correctly, I reached out to support. Several times. They seemed unable to provide additional help in a timely manner, or (thus far) at all. I audited a competing product for a different website, it's been enabled on 300 products already.

Installed Mirror for our store, faced setup issues. Reached out for help; support responded but couldn't resolve problems. Asked for additional assistance, quoted $3000 for onboarding – unrealistic. Sadly, uninstalled app, looking for alternatives for our jewelry store. Better support pricing could have made a difference.

I couldn't recommend more. This app offers so much value even in the free plan. It integrates smoothly with my theme and it's very easy to use. Also when I had difficulties with the set up, the customer service was very quick and very helpful! He also answered all of my questions very nicely. I can't wait to see the awesome results for my e-commerce site!

I’m a new user and so far my experience is great! The support team is awesome, especially Satwik, who is thorough, kind and helped with all of my questions. I truly feel he went above and beyond to make sure I was set up properly and happy. I definitely would recommend this app to another business!

Realmente me gusta esta app!, la experiencia de usuario es muy buena, los productos siguen a la oreja (en nuestro caso por productos de joyería stud) y la atención por parte de la app, es estupenda. ¡muchas gracias!

as jewelry store we use this app to give the customer the experience of feeling (how this peace will look like on me ) , its accurate and do the job as expected . the customer support is outstanding team , and always on demand Thank you , keep up the good work guys

Satwik, the manager helped me A LOT! He made everything super easy and I even learned a lot from him. I think it is the best customer upport I have ever revceived and it is also an AMAZING app to have!