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Customer reviews: Smart Search & Filter

Develop by Mezereon

Reviews (30)

Overall rating
4.6

What Merchants Think

The overall feedback on the "Smart Search & Filter" app is highly positive, with many merchants appreciating the app's powerful search and filtering capabilities, which contribute significantly to improving user experience on their stores. Merchants are particularly impressed with the support team's responsiveness and effectiveness in addressing customization needs. Despite initial setup challenges, many users feel that the app's benefits substantially outweigh any drawbacks.

Key Strengths

  • Comprehensive search and filtering functionalities.
  • Exceptionally responsive and helpful support team.
  • High performance and fast indexing and search results.
  • Seamless integration with existing themes and setups.

Common Concerns

  • Initial setup can be challenging for some users.
  • Lack of live chat support and reliance on email communication.
  • Potential issues with default visuals and currency settings.
  • Higher price point compared to some other search apps.

Final Thoughts

The "Smart Search & Filter" app receives strong endorsements from merchants who appreciate its robust features and excellent customer support. While there are some setup and communication challenges, the app's capability to enhance search and filter functions for large inventories proves invaluable for many businesses. With its flexibility and high level of customization support, this app is well-suited for store owners seeking to significantly improve their users' shopping experience.

Wiha Tools

Oct 02, 2024  on Shopify

The app has a lot of functionalities that are supper useful! We are excited to fully launch it on our store and the support has been a great help in helping us get there. 10/10 would recommend

Autogoodies Malaysia

Sep 04, 2024  on Shopify

By far, the best search and filter app. It's crazy fast and I have used half a dozen search and filter apps in the store until I settled for this one. The support is terrific and very quick to respond. They helped us customise the app as per our requirement. Highly recommend them.

Fabric Depot

Jun 03, 2024  on Shopify

I definitely recommend this app. We have a very large item file and it effectively handles our side filters on our Shopify Collections pages. There are a lot of features available for filtering and search. The support team is wonderful, especially Julia. We have had some questions and they have been great to answer those.

DIXXON UK

Apr 12, 2024  on Shopify

Filters work well. Support is second to none. If you're looking for a filter solution definitely give this app a go.

MakerStock

Sep 11, 2023  on Shopify

Great experience implementing this to our store. The customer service individuals were always extremely helpful and replied in a timely manner. Thank you Julia and Barb, you were both awesome and cleared up every question I had! This app gives our store the new look that we want and adds great functionality for our customers. I would highly recommend this app.

Dakiheaven.eu

Aug 11, 2023  on Shopify

The app already worked well out of the box, with a clean basic design and not too many compatibility problems with my theme, but there were quite some things that needed to be adjusted. Luckily the support is probably the best I've ever encountered after trying many filter apps, and they managed to fulfill every request I had very fast with clear, to the point communication. For example, I wanted the filter button to be sticky on the mobile version of the store, and they made it for my without extra charge. Now the filters display smoothly and clearly on my website, greatly improving user friendliness, while giving me detailed statistics about what my visitors are lookign for. THE APP AND SUPPORT IS AMAZING, TRY IT OUT.

Macfixit Australia

Jan 10, 2023  on Shopify

We've tried most Shopify search apps and this is hands down the best app at the best value you will get. We run a store with about 6000 products and this app is much easier to configure, its indexing and search results display insanely fast and the support is amazing. Mezereon have been super patient with our requirements and have been helping us tweak the search results, the different ways of filtering, as well as the recommendation engines. We're constantly finding new ways to use on this app, it's flexible and the possibilities are endless. After years of dealing with complains from customers that they are unable to find product on our website, we finally have a search engine that works properly. Highly recommended.

The Sweetie Shoppie

Sep 14, 2022  on Shopify

Great system, quite difficult to set up and not easy to use. but the results are 100% worth the effort. Will continue to use this app ongoing.

Parcelsend UK

Jan 31, 2022  on Shopify

Fantastic app and the support provided is always quick, easy and gets fixed. We are that pleased that we will be using this app on another website of ours.

Charlie Bravo

Sep 21, 2021  on Shopify

I haven't explored this app very much yet but so far the customer service has been great and it seems comprehensive and easy to use. It has integrated fairly seamlessly with my website. Thank you!

Tomei Wines

Apr 20, 2021  on Shopify

If you're looking for the cheapest search app, you won't find it here. But if you're looking for the best CS and adaptability to your site, this is the one! Andrew and his team were integral in adapting to our unique requirements and getting us up and running in a matter of days unlike other search apps. Other search apps asked us to change OUR parameters to fit their needs and then wanted to charge us. In many cases I couldn't even understand their English nor their technical talk, not recognizing that you and I are not software people. Andrew and Mezeron were able to take our bi-lingual requirements and not only work with our current translation app and the apps' personnel directly, but also were able to explain to us in layman terms what and how their app worked. The app is fairly complex but they are there to help you and I take advantage of what it has to offer. Yes, you may argue that the price tag is a bit high for the going rate for apps, but I believe it's well worth it! From the voice of Jim Jarmusch "Good - Fast - Cheap! Pick only two".

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