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Customer reviews: Smart Search & Filter

Develop by Mezereon

Reviews (30)

Overall rating
4.6

What Merchants Think

The overall feedback on the "Smart Search & Filter" app is highly positive, with many merchants appreciating the app's powerful search and filtering capabilities, which contribute significantly to improving user experience on their stores. Merchants are particularly impressed with the support team's responsiveness and effectiveness in addressing customization needs. Despite initial setup challenges, many users feel that the app's benefits substantially outweigh any drawbacks.

Key Strengths

  • Comprehensive search and filtering functionalities.
  • Exceptionally responsive and helpful support team.
  • High performance and fast indexing and search results.
  • Seamless integration with existing themes and setups.

Common Concerns

  • Initial setup can be challenging for some users.
  • Lack of live chat support and reliance on email communication.
  • Potential issues with default visuals and currency settings.
  • Higher price point compared to some other search apps.

Final Thoughts

The "Smart Search & Filter" app receives strong endorsements from merchants who appreciate its robust features and excellent customer support. While there are some setup and communication challenges, the app's capability to enhance search and filter functions for large inventories proves invaluable for many businesses. With its flexibility and high level of customization support, this app is well-suited for store owners seeking to significantly improve their users' shopping experience.

Charming Beads

Sep 02, 2024  on Shopify

Looked absolutely awful our of the box and nothing like the demo store. Basic errors like showing prices in $ despite the store using GBP. Did not pick up on any of the branding colours. And worse of all was the customer service as there is no live chat. Just email tickets back and forth. Uninstalled the app and it totally screwed up the formatting of my collection headers.

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