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Customer reviews: MESA: Workflow Automation

Develop by ShopPad Inc.

Mesa is a powerful automation app for Shopify, helping merchants streamline workflows and save time. This review covers its features, pros, cons, and real user experiences to help you decide if it’s the right tool for your business.

Reviews (143)

Overall rating
4.8

What Merchants Think

Merchants using "MESA: Workflow Automation" generally appreciate the app for its robust functionality and excellent customer support. Although it offers a wide range of automation options that go beyond Shopify Flow, some users find the pricing model challenging, especially for high-volume stores needing only a small fraction of its features. Overall, the support team's helpfulness and the app's easy-to-use design are repeatedly highlighted, making MESA a preferred solution for more complex automation needs.

Key Strengths

  • Comprehensive automation capabilities, surpassing Shopify Flow.
  • User-friendly interface with intuitive design.
  • Exceptional customer support, including personalized assistance from team members such as Abby, Jordin, and Daniel.
  • Ability to test workflows before going live.
  • Responsive and accommodating support team dedicated to resolving issues promptly.

Common Concerns

  • Pricing model can be expensive for high-volume stores using limited features.
  • Some users experience difficulty in setting up and managing complex workflows.
  • Occasional issues with billing after app uninstallation.
  • Lack of detailed instructions for specific integrations, such as FTP.

Final Thoughts

"MESA: Workflow Automation" is highly regarded for its capabilities and support team, though it may not be cost-effective for all merchants, particularly those with high volume but simple needs. It is considered a vital tool for businesses seeking advanced automation, with many users praising its functionality and support as valuable assets for managing their stores.

SBX Performance

Aug 26, 2025  on Shopify

This app completely changed my store. I have tried for months to use different programs to tag my products so my filters would work and I had no luck. I tried multiple apps, chatgpt, and other AI programs and it never worked. This app is great and tagged all my products to what I needed instantly. Customer service also answers quickly and will fix any issue you have fast A+++

FoodSt

Aug 06, 2025  on Shopify

My experience with Mesa has been nothing short of fantastic, they are so helpful, competent and customer focused. Thank you!

University Trucking

Aug 06, 2025  on Shopify

Dorwest

Jul 14, 2025  on Shopify

Fantastic experience using MESA - a straight-forward and simple way to automate basic actions for ensuring our customers get the correct marketing materials per-product. The intuitive workflow builder makes it easy to implement. We've had to call on support, Daniel, a couple of times and it's always worked out well. Rapid and helpful support - highly recommended.

Weezie Towels

Jul 10, 2025  on Shopify

Great support and the workflows are very powerful!

MurphyBedDepot

Jul 03, 2025  on Shopify

This app is a Zapier Killer, especially when you include their amazing customer support. I'm so happy to be making the switch from zaps to workflows with Mesa. I can't wait to get our new system up and running with MESA. No more double/triple/quadruple runs based on the faulty connection between Shopify and Zapier, and there's so much flexibility in what we can do with MESA it's cutting down on what our google sheets and scripts have to accomplish.

Fragrancebuy.ca

Jun 12, 2025  on Shopify

The most stellar experience from the smartest people on the planet. Support was top notch and very responsive. Highly recommended

NuisetteChic

Jun 06, 2025  on Shopify

A useful tool if you want to save time on repetitive tasks.

Outside The Box Creation

Jun 04, 2025  on Shopify

Wine Club Canada

Jun 04, 2025  on Shopify

Very helpful app for automation and very responsive support team. Quick and efficient!

Smith's Variety

Jun 02, 2025  on Shopify

Their customer service is outstanding! I had a custom request for a workflow and Daniel was able to create exactly what I needed while we chatted online.

Mossy Trail Collections

May 21, 2025  on Shopify

The customer service is amazing - 10/10. The chat was quick and easy to use and the person on the other side was very knowledgable and fast!

Lamar Scotties Merch

Apr 10, 2025  on Shopify

Well, I'm a tech idiot and can't figure out how to make it work, but luckily I can pay their customer service team to do it for me! I've been lucky enough to work with Daniel. He is amazing. A real life saver. I love the product though. It makes Shopify and Infinite Options do what we need it to do. And MESA simplifies the process to collect the data I need through thousands of transactions. I'm just so glad we found MESA.

Sound-Sculpture

Mar 26, 2025  on Shopify

Automation with MESA saves so much time and is possible without detailed programming knowledge. The support is top notch.

Cords Club

Mar 20, 2025  on Shopify

Daniel was really helpful in setting up a complex automation.

Flüchtlingsprojekt Ute Bock

Mar 11, 2025  on Shopify

Awesome support! The workflow we were about to set up was rather tricky but the amazing team at MESA never gave up! Thanks so much for your support and hands-on mentality. You were super quick and efficient <3

GLDN

Mar 10, 2025  on Shopify

Extremely useful app, and incredibly responsive and helpful support team.

Campus Store at College of the Ozarks

Mar 06, 2025  on Shopify

No only is the Mesa workflow tool incredibly powerful (we use it for many automation), their customer service is unmatched. The provide instant real-time chat support with a real person. We highly recommend this tool.

Noor Kids

Feb 27, 2025  on Shopify

515 Creative Designs

Feb 12, 2025  on Shopify

Help answer all my issues and explained the new plans for me in the future.

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