What Merchants Think

Merchants using "MESA: Workflow Automation" generally appreciate the app for its robust functionality and excellent customer support. Although it offers a wide range of automation options that go beyond Shopify Flow, some users find the pricing model challenging, especially for high-volume stores needing only a small fraction of its features. Overall, the support team's helpfulness and the app's easy-to-use design are repeatedly highlighted, making MESA a preferred solution for more complex automation needs.

Key Strengths

• Comprehensive automation capabilities, surpassing Shopify Flow.
• User-friendly interface with intuitive design.
• Exceptional customer support, including personalized assistance from team members such as Abby, Jordin, and Daniel.
• Ability to test workflows before going live.
• Responsive and accommodating support team dedicated to resolving issues promptly.

Common Concerns

• Pricing model can be expensive for high-volume stores using limited features.
• Some users experience difficulty in setting up and managing complex workflows.
• Occasional issues with billing after app uninstallation.
• Lack of detailed instructions for specific integrations, such as FTP.

Final Thoughts

"MESA: Workflow Automation" is highly regarded for its capabilities and support team, though it may not be cost-effective for all merchants, particularly those with high volume but simple needs. It is considered a vital tool for businesses seeking advanced automation, with many users praising its functionality and support as valuable assets for managing their stores.