Real-time dispute resolution, lower chargeback rate, enhance user satisfaction.
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WeTech‑Dispute Resolution is a cutting-edge app designed to streamline the dispute management process for merchants by collaborating with major payment networks like Mastercard/Ethoca and Visa. By receiving real-time dispute alerts from Ethoca, merchants can proactively address potential fraudulent transactions, offering refunds directly to cardholders. This quick action helps in sidestepping the lengthy and cumbersome chargeback process, ultimately boosting customer satisfaction and reducing chargeback rates. Additionally, the app's integration with Visa enables automatic refunds, ensuring disputes are resolved instantly without contributing to Visa's dispute ratio. Merchants benefit from reduced operational hassle and improved financial health. With these powerful tools, WeTech‑Dispute Resolution empowers merchants to effectively manage disputes, mitigate fraud, and enhance their overall user experience.
Deep Learning Recommendations, Personalization, & A/B Testing
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Dynamic Yield by Mastercard is an advanced personalization app designed to enhance digital customer interactions for global brands. It integrates seamlessly with existing commerce solutions, allowing users to quickly deliver and test personalized, optimized, and synchronized customer experiences. This new version of the app, an upgrade from the older Shopify version, offers significant enhancements, including the addition of more product attributes and support for 3rd party cookies. It empowers marketers to experiment and personalize at scale across any channel while requiring minimal IT involvement. The app's open architecture ensures easy integration with existing tools, enabling marketers to implement advanced personalization strategies with ease. Focused on results, Dynamic Yield helps measure the real impact of tests on digital interactions, making it an ideal solution for results-driven marketing teams.