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Customer reviews: Manifest AI Chatbot + ChatGPT

Develop by Manifest AI

Reviews (45)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly positive about "Manifest AI Chatbot + ChatGPT," praising its ability to enhance customer service and shopping experiences. The app is often described as a "game-changer" for businesses, effectively reducing the customer support workload while maintaining high levels of customer interaction. Users appreciate the responsive support team, which ensures smooth onboarding and continuous improvements.

Key Strengths

  • Enhances customer service and interactivity, reducing dependency on support teams.
  • High levels of responsiveness and assistance from the support team.
  • Effectively handles complex customer queries, improving user experience.
  • Helps increase customer retention and satisfaction by managing inquiries efficiently.
  • Easy onboarding process and user-friendly interface.
  • Reasonable pricing for the value delivered.

Common Concerns

  • The free version is not useful, prompting users to opt for a paid plan.
  • Some users experienced minor issues during integration, though they were resolved promptly by support.

Final Thoughts

"Manifest AI Chatbot + ChatGPT" is well-received by merchants looking to enhance their customer service automation. While there are minor concerns regarding the usability of the free version, the app's ability to significantly improve customer service efficiency and the proactive engagement of its support team are highly commended. This makes it a highly recommended tool for online stores aiming to optimize their customer interaction and sales processes.

MoltenCores

Jul 30, 2024  on Shopify

The App is the best i found so far it helped me alot to get rid of sooo many unneccessary questions and sorting out the real one to redirect to my inbox. Whenever I had problems the support team immediately helped me and even called me to ensure that my problems were fixed. Would definetly recommend. Update: Always great customer support and free Websessions to help improving the Setup. :)

Tumbleweed Plants

Jul 09, 2024  on Shopify

We’ve been using the Manifest AI Chatbot app on our Shopify store for many months now, and it has been a game-changer! The support team behind this app is incredibly responsive. They really listen to our feedback and continuously work to improve the app’s features and usability. It’s refreshing to see such dedication and proactive engagement from a service team. Highly recommend this app for anyone looking to enhance their customer service automation, and increase AOV.

Bansri Mehta Design

Jul 02, 2024  on Shopify

The team has been great and has helped in easy onboarding. The Ai also worked nice and they have an easy to ubderstand dashboard. Totally recommend this tool. Recommend it

The Cranberry Creek

Apr 21, 2024  on Shopify

I highly recommend using Manifest AI chatbot. It's a valuable tool that enhances the overall shopping experience.

MoltenCores

Apr 18, 2024  on Shopify

The App is the best i found so far it helped me alot to get rid of sooo many unneccessary questions and sorting out the real one to redirect to my inbox. Whenever I had problems the support team immediately helped me and even called me to ensure that my problems were fixed. Would definetly recommend.

Whole Life Pet

Apr 12, 2024  on Shopify

Amazing app that is transforming our DTC site. we have a very nuanced product line that generates complex questions from new customers. after training the chatbot on our company and products, we are amazed at the quality of information and customer service it is providing. one of our biggest concerns in scaling our DTC site was our ability to manage customer service and looks like this is the solution. In addition to the quality of the app the responsiveness of their team and in helping us through some initial questions has been excellent. I am absolutely amazed at some of the reviews complaining about the high cost. The cost of this app is minimal compared to what it delivers.

Personalized For Me

Apr 12, 2024  on Shopify

I recently had the opportunity to explore Manifest, an AI-powered tool that has truly impressed me with its capabilities. The demo session conducted by M. Vivian Richard was exceptional. Vivian expertly demonstrated how Manifest's AI features can be tailored to specific business needs, clarifying how they could enhance our operations. Vivian was not only knowledgeable but also very patient. He took the time to answer our questions and ensure we fully understood each feature. He was passionate about helping clients succeed, which made the experience even more beneficial. Manifest is not just a tool; it's a POWERHOUSE. With its intuitive AI functionalities that can be easily trained and adapted, it empowers businesses to integrate AI into their unique models. This adaptability is a game-changer, and Manifest excels in this arena. I recommend Manifest for anyone leveraging AI technology to streamline business processes and improve efficiency. Request a demo with M. Vivian Richard—His insights and expertise will make your decision-making process more manageable.

Ottica Rosolino s.r.l.s.

Apr 10, 2024  on Shopify

The free version can't be used and they push to take the paid plan. Unfair business model and app can't be tested

The Cranberry Creek

Apr 05, 2024  on Shopify

I highly recommend using Manifest AI chatbot. It's a valuable tool that enhances the overall shopping experience.

Acero Padel

Jan 25, 2024  on Shopify

When ChatGPT broke through to the masses, we started experimenting if you could create an intelligent sales assistant just in a regular GPT. Once we had proven it to ourselves and our specific use case (advisor recommending rackets to player based on preferences, playing style, etc), we started researching how we could utilize it on the website. After much back and forth, we found Manifest, and it's exactly what we were looking for! We haven't had time to use it much yet, but my impression is that it is really good for "upper funnel" customers and the support team at Manifest is really responsive and working hard to refine it according to our needs so it will work very well for "lower funnel" customer as well. Highly recommend to try it!

Gymate Pro

Jan 23, 2024  on Shopify

We are a new small UK company and we were looking for options to help our customers and keep them on the site longer. We have noticed an increase in uptake by our customer using this app and the beauty is that we can can see full conversations and make improvements as a result of this. The app is extremely easy and the customer service has been amazing. Customers are now using this app over the standard search bar making a more personal service.

SelectFlex

Jan 12, 2024  on Shopify

Good App and the support team is very helpful & knowledgable. I like the time savings of not having to answer e-com traffic.

Guduchi Ayurveda

Jan 12, 2024  on Shopify

Amazing experience with Manifest AI, it reduced the dependency on customer support significantly. No. of inquiries to our support reduced by 85%. Amazing tool and it has been working without any problem from day 1. so a must have app for all the website which needs higher interaction with support team.

Duradry

Jan 11, 2024  on Shopify

I've tested MANY AI-powered chatbots, and Manifest is definitely at the top. They keep rolling out new features and improving the app all the time. Their support has also been great and super responsive. 100% Recommend!

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