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Customer reviews: Manifest AI Chatbot + ChatGPT

Develop by Manifest AI

Reviews (45)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly positive about "Manifest AI Chatbot + ChatGPT," praising its ability to enhance customer service and shopping experiences. The app is often described as a "game-changer" for businesses, effectively reducing the customer support workload while maintaining high levels of customer interaction. Users appreciate the responsive support team, which ensures smooth onboarding and continuous improvements.

Key Strengths

  • Enhances customer service and interactivity, reducing dependency on support teams.
  • High levels of responsiveness and assistance from the support team.
  • Effectively handles complex customer queries, improving user experience.
  • Helps increase customer retention and satisfaction by managing inquiries efficiently.
  • Easy onboarding process and user-friendly interface.
  • Reasonable pricing for the value delivered.

Common Concerns

  • The free version is not useful, prompting users to opt for a paid plan.
  • Some users experienced minor issues during integration, though they were resolved promptly by support.

Final Thoughts

"Manifest AI Chatbot + ChatGPT" is well-received by merchants looking to enhance their customer service automation. While there are minor concerns regarding the usability of the free version, the app's ability to significantly improve customer service efficiency and the proactive engagement of its support team are highly commended. This makes it a highly recommended tool for online stores aiming to optimize their customer interaction and sales processes.

Neat Feat Foot & Body Care

Aug 12, 2025  on Shopify

We’ve been using Manifest AI on our platform and have been impressed with both the app’s capabilities and the outstanding support. The team has worked closely with us to tailor features to our needs, ensuring we get the most out of the chatbot’s potential. Special thanks to Vijay, who has been proactive, responsive, and always ready to provide clear guidance. His willingness to collaborate, explain options, and suggest improvements has made the whole experience smooth and productive. If you’re looking for an AI chatbot solution backed by excellent customer support, Manifest AI is a great choice.

Travelpro® Europe

Aug 12, 2025  on Shopify

Impressive results using the app. The ability to handle majority of requests without human intervention frees up time for the team to focus on high value customer service. Manifest support team is amazing and highly dedicated.

The Suit Depot

Aug 07, 2025  on Shopify

Extremely helpful app. This has reduced a lot of the load off our customer support agent, has helped customers decide on the right products and in general improved the user experience for all.

LoveChild

Aug 07, 2025  on Shopify

After onboarding with Manifest, we can confidently say it’s one of the Best AI chatbot on Shopify we've used for customer queries. The interface is intuitive, packed with powerful features that streamline the customer struggles with the questionnaire. A special shoutout to Rishab & Vijay for his incredible support, their expertise with AI shopping assistant's advanced functionalities truly elevated our strategy.

SCHUTZ

Aug 07, 2025  on Shopify

We have been working with Manifest AI for a little over a month now. We are pleased with results we are starting to see and with the support we are getting!

DNAVibe

Aug 06, 2025  on Shopify

Very helpful app in many different ways. Handles customers on the shop ways in customizable ways depending on what we need.

Charmacy Milano Store

Aug 06, 2025  on Shopify

Manifest AI has transformed our customer support. Since integrating it into our website, support tickets have dropped significantly, thanks to instant, accurate answers on FAQs, product guidance, and order tracking, all of which are handled without human intervention. It's fast, smart, and seamless. Highly recommend!

Blackout Coffee Co

Jul 30, 2025  on Shopify

Manifest AI is a Game-Changer for Customer Support. We’ve been using Manifest AI to power the chatbot on our website, and the impact has been immediate and impressive. By proactively answering customer questions, it has significantly reduced the volume of support tickets our team receives — allowing us to focus on more complex inquiries while improving response time across the board. The AI chatbot is fast, accurate, and deeply integrated into our site. It’s able to guide customers through FAQs, product recommendations, order tracking, and more — all without human intervention. Our customers get instant answers, and our support load has dropped noticeably. Highly recommended it!!!

Recode Studios

Jun 09, 2025  on Shopify

Marvellous app! We've been using it for a while now, and we're thoroughly impressed. The features are intuitive, and the performance is seamless. It's made our lives so much easier! Highly recommend.

Baja Racing Gear

May 09, 2025  on Shopify

Integrating the Manifest AI Chatbot into our Shopify store has been a transformative experience. The chatbot's intuitive design and intelligent responses have significantly enhanced our customer engagement, providing real-time assistance and personalized product recommendations. A standout aspect of our journey has been the exceptional support from Vivian Richard. From the initial setup to ongoing optimizations, Vivian's expertise and prompt assistance have been invaluable. His dedication mirrors the positive experiences shared by other users, such as the commendations for the Manifest AI team's responsiveness and commitment to continuous improvement. Since implementing Manifest AI, we've observed a noticeable increase in customer satisfaction and a reduction in cart abandonment rates. The chatbot's ability to handle inquiries efficiently has allowed our team to focus more on strategic initiatives, echoing the benefits highlighted by other merchants who have experienced reduced support workloads and enhanced customer interactions. For any Shopify store aiming to elevate its customer service and streamline operations, I wholeheartedly recommend Manifest AI Chatbot. The combination of advanced AI capabilities and exceptional support, exemplified by professionals like Vivian Richard, makes it a valuable asset for any e-commerce business.

Henna Sooq

Mar 25, 2025  on Shopify

In the beginning I believe their team was going through through some changes in positions of staff so getting started took quite some time but when they were working with us it was very seamless. Once we signed up the team dedicated time to us regularly and quickly responded and resolved all issues and concerns. Manifest has definitely increased our sales and AOV. It has freed up our live chat agent by 95% as well. We're very happy thus far and look forward to seeing the future and growth for our brand.

MOD BIKES

Mar 05, 2025  on Shopify

Great platform, it does a good job helping reducing the workload from our team, it's not yet perfect but it's good enough to use. The team has been very, very helpful with accommodating all of our request requests and our is committed to improving the platform constantly. So far, we are pleased with it.

Transformer Table USA

Jan 08, 2025  on Shopify

Fantastic Solution with Amazing Support! We're absolutely delighted with the Manifest AI Shopping Assistant. It has perfectly filled the gap in our customer service by using their smart AI sales assistant. The chatbot is super intuitive and handles customer questions like a pro, which has really lightened the load for our support team. A big shoutout to the support team at Manifest AI! They're incredibly responsive and always ready to help with any questions or tweaks we need. Their commitment to providing excellent support is truly impressive. Overall, Manifest AI has been a wonderful addition to our Shopify store. If you're looking to boost your customer support and drive sales, this is a must-have. Highly recommend!

Icy Bear Dental

Dec 03, 2024  on Shopify

At Icy Bear Dental, our priority is delivering exceptional services and unforgettable experiences to our customers. Since introducing Manifest AI into our operations, it has been a true game-changer. As we approach the festive season, having the Manifest AI team by our side has been invaluable. Their unwavering support and prompt assistance with any issues or queries ensure that we can continue to provide the seamless care our customers deserve.

cinemasecrets

Nov 26, 2024  on Shopify

We have been working with Manifest AI for a little over a month now. We are pleased with results we are starting to see and with the support we are getting to help modify things as we move along.

Ugaoo

Nov 19, 2024  on Shopify

Working with the team at Manifest.ai has been great, they have been really prompt and proactive during the whole process and helped a great deal in resolving all the issues during integration. The feature itself has made the user journey much simpler and easier. Thank you for all your support!

My Gift Stop

Nov 07, 2024  on Shopify

I have been using Manifest AI for a little over a month now. I like the app. The app was able to improve our conversion slightly. Pricing is reasonable. Support is very good. Highly recommend.

Delilah Home

Oct 09, 2024  on Shopify

Game Changer! This is an incredible app and very supportive company. I discovered them via a webinar and I am so happy. Vivian is amazing and has helped get us onboarded with best practices. I highly recommend this app. It will save you time and money!

KomfortKissen.de

Oct 01, 2024  on Shopify

Truly a game changer in terms of customer support and customer interactivity. In my opinion a must-have for all online stores.

Trapo Global

Aug 12, 2024  on Shopify

Awesome experience so far with the Manifest. We manage to reduce cost and time spend for the CS. Need to give a shout to the account manger Vivian, he went above and beyond with the tutorial and help. Good job team!

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