Reviews: Mailmunch ‑ Email Automations

Customer reviews: Mailmunch ‑ Email Automations

Reviews (557)

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What Merchants Think

"Mailmunch ‑ Email Automations" receives mixed feedback from its users. Merchants appreciate its ability to create pop-ups and collect email sign-ups effectively. However, some users encounter issues with repetitive displays and integration difficulties. The app's customer service and ease of use receive praise, but there are complaints about response times and support quality.

Key Strengths

Efficient pop-up and email list collection capabilities
User-friendly interface for beginners
Quick and helpful customer service
Free usage available

Common Concerns

Repetitive display of pop-ups even after sign-up
Integration issues with specific platforms (e.g., Shopify Point of Sale)
Slow customer support response time
Inundation of emails about account inactivity

Final Thoughts

The app is well-suited for businesses looking to enhance their email marketing through pop-ups and automations. While it offers valuable features and good customer support, especially useful for novices, improvements in integration reliability and support responsiveness could enhance user satisfaction.

Gyv Me Body

Jul 21, 2024 on Shopify

The app is good for getting visitors to sign-up. BUT it keeps displaying every time a user visits my site even AFTER they have signed up. It does it to me and all of my users. It's annoying. Make it stop after signing up.

Heart Consciousness Evolution

Mar 01, 2024 on Shopify

I was used to Mailchimp, and now getting used to this one. So far, I love the customer service they have been helpful and quick to respond. I am still getting used to using the layouts, so I am a little slow but I find this is easy to self-teach. Thank you!

Poochie Moochie Pet Store West Edmonton

Jan 31, 2024 on Shopify

Actually I find this App and the templates cumbersome. The Support is rather slow when you are having an issue. I signed up for 1 year, but have just realized that people from ecomm get uploaded to mail munch list BUT people who want to be added to my mail lists from my Shopify Point of Sale are NOT added. So if you think this happens it does not. A biz like this should have live chat and they only have a bot! I am losing business and waiting for help in frustration.

Bondivibes

Dec 07, 2023 on Shopify

Really enjoying learning to use this app for an integral part of the sales process. It's great this app allows you to build email campaigns as well as anding pages, pop-ups and a heap more. The help and support you receive from the team is wonderful and really quick

Mochilo.co

Oct 31, 2023 on Shopify

I made an account 2 years ago during a free trial, never really used it, and for the past several weeks, you've been sending me non-stop emails about how my account is going to be deleted for inactivity. Just do it already. Nobody needs 20 emails about it.