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Customer reviews: Mailmunch ‑ Email Automations

Develop by Mailmunch

Reviews (557)

Overall rating
4.6

What Merchants Think

"Mailmunch ‑ Email Automations" receives mixed feedback from its users. Merchants appreciate its ability to create pop-ups and collect email sign-ups effectively. However, some users encounter issues with repetitive displays and integration difficulties. The app's customer service and ease of use receive praise, but there are complaints about response times and support quality.

Key Strengths

  • Efficient pop-up and email list collection capabilities
  • User-friendly interface for beginners
  • Quick and helpful customer service
  • Free usage available

Common Concerns

  • Repetitive display of pop-ups even after sign-up
  • Integration issues with specific platforms (e.g., Shopify Point of Sale)
  • Slow customer support response time
  • Inundation of emails about account inactivity

Final Thoughts

The app is well-suited for businesses looking to enhance their email marketing through pop-ups and automations. While it offers valuable features and good customer support, especially useful for novices, improvements in integration reliability and support responsiveness could enhance user satisfaction.

Gyv Me Body

Jul 21, 2024  on Shopify

The app is good for getting visitors to sign-up. BUT it keeps displaying every time a user visits my site even AFTER they have signed up. It does it to me and all of my users. It's annoying. Make it stop after signing up.

Mochilo.co

Oct 31, 2023  on Shopify

I made an account 2 years ago during a free trial, never really used it, and for the past several weeks, you've been sending me non-stop emails about how my account is going to be deleted for inactivity. Just do it already. Nobody needs 20 emails about it.

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