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Customer reviews: MailerLite Classic

Develop by MailerLite

Reviews (85)

Overall rating
3.3

What Merchants Think

Overall, merchants express satisfaction with "MailerLite Classic" for its user-friendly design and cost-effectiveness. Many highlight a positive transformation in their email marketing efforts after switching to the app. Merchants appreciate the range of features offered, especially compared to competitors like Mailchimp. However, some users report issues with technical integrations and customer support.

Key Strengths

  • User-friendly interface and ease of use
  • Cost-effectiveness compared to other platforms
  • Feature-rich, including a drag-and-drop editor and detailed analytics
  • Easy integration with Shopify after recent updates
  • Strong email design capabilities and automation tools
  • Effective for email marketing with customization options
  • Provides tools for list management and spam prevention

Common Concerns

  • Issues with the Shopify integration, requiring frequent reconnections
  • Occasional problems with customer support responsiveness
  • Challenges with the initial account setup process
  • Some technical difficulties with app installation
  • Limitation on using desktop for email creation

Final Thoughts

"MailerLite Classic" is highly regarded for its simplicity, affordability, and comprehensive features that benefit small to medium-sized businesses in email marketing. While there are areas for improvement, particularly with integrations and support, the platform's strengths mostly overshadow its limitations, making it a popular choice for merchants seeking efficient email marketing solutions.

So Fontsy

Nov 15, 2021  on Shopify

This app continues to perform poorly. We have been using Mailerlite for years and shopify for about a year. During the year we've been using the ML > Shopify integration we constantly have to reconnect the app b/c it stops showing ecommerce details for our campaigns and workflow automations. This is EXTREMEly frustrating as it's impossible to get an idea of how well our campaigns are performing when we have no ecommcere tracking. We also can't tell if it's working well or at all when it comes to using shopify tags for our customers/subscribers b/c it's so unreliable. The support is maybe the only thing that's worse than the app. I have put in tickets for this almost on a weekly basis for probably more than a year.

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