I had a hard time setting the app but the customer service I received is amazing. The app is doing what it needs to for my additional taxes on some products and at this price I am more then glad we choose them ! I will recommend that app 100%

Super fast and friendly support!

super app & they help always

John with the Chat Support was extremely helpful, patient and prompt. He was able to resolve our issue quickly and with great customer service. Would definitely recommend this product! Thank you again, John!

Great customer care! We are looking for an app to add fees, but we are also using a wholesale app which unfortunately caused a conflict with Magical Product Fees (and all the other Fee apps). Stephen worked hard to try and find a way for us to use both, and in the end it just wasn't possible at this time. His efforts for a new customer were above an beyond. Although we weren't able to utilize the app right now, he's put our situation into their development list, and if our situation changes we will RUN back to Magical Product Fees as it had everything we need.

I had an excellent experience! The support was outstanding — fast, professional, and incredibly helpful. Everything was fixed quickly, and communication was clear and friendly throughout. Highly recommended!

The level of customer support is incredible. Shortly after downloading the app, I received a personal email sharing appreciation and offering assistance. After setting up my fees, I kept having trouble and could not figure out what I had done incorrectly. I submitted an email for help and got a response almost immediately. We went back and forth, and he was incredibly patient with my gazillion questions. Now I'm up and running with zero hiccups. Highly recommend this app!

Great app and one of a kind support! Thank you

Support is very responsive and quick.

The app is great! The support team has been incredibly responsive in getting us set up and troubleshooting errors, especially John and Steven. 10/10!

So far, just one word: AMAZING!! What a great customer support, and the app is, well, just an A+! Definitely download and install this app. You won't regret it at all. If only all the apps were this fantastic.

Just want to say how happy I am with this app. Jeff has been wonderful in helping me get it set up. It took only one e-mail to support to fix what I messed up. Love the short and to the point support videos as well. There are other apps like this, however Magical apps is staying up to date with the constant changes and requirements in order to keep my store in compliance with the ever changing legalities of charging processing fees. I can't recommend this app enough!

Steve was a great help with getting our point of sale system set up with Magical Fees!

This App is great! It is flexible to fit our needs and gave us many options. The team at Magical Fees was responsive and very helpful to walk us through the process of setting up. It is very simple to use! Thank you team - Magical Fees!

This app was just what we needed, a way to bulk add a percentage fee to specific collections. Set up was provided in both video and text formats and were super easy to follow. I used the chat option to work around some customization we had in place and was taken care of by a human very quickly. I installed the app at 1:49 and was completely done by 3:15 and I stepped away from my desk a few times

Stephen was quite open with helping us fix all our issues. The app works just fine for us and I recommend it.

Products have been working great on our store and if you aren’t someone who is techy just reach out to them and they will get you set up Quick and easy.

Jeff was a great help. Very responsive and effective.

Awesome customer support!

The best and fastest support I ever experienced with any Shopify apps! And it works like a charm! Thanks Jeff!