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Customer reviews: Luigi’s AI Search & Discovery

Develop by Shopify

Reviews (11)

Overall rating
4.2

What Merchants Think

Overall, merchants hold "Luigi’s AI Search & Discovery" in high regard. Many users praise its ability to deliver accurate and intelligent search results, which significantly enhance product discovery and customer engagement. Merchants appreciate the app's multilingual support, particularly the Arabic language feature, and the positive impact it has had on their conversion rates and sales figures. Installation is generally smooth, and ongoing support is reliable and responsive.

Key Strengths

  • Fast and accurate search results
  • Support for multilingual search, including Arabic
  • Flexible configuration options
  • Effective AI-driven product recommendations
  • Seamless setup and user-friendly interface
  • Responsive and knowledgeable support team
  • Improvement in conversion rates and customer engagement
  • Robust API for Shopify integration

Common Concerns

  • Issues with excluding products and collections from search results
  • Absence of some customization options, particularly for interface elements
  • Lack of a filter menu option
  • Some users recommend having a dedicated developer for advanced customizations

Final Thoughts

"Luigi’s AI Search & Discovery" is widely regarded as a valuable tool for enhancing the search and discovery functionalities of Shopify stores. While some areas for improvement have been identified, particularly regarding customization and exclusion functionality, the app's strengths in search accuracy, multilingual support, and AI recommendations make it a worthwhile investment for store owners focused on boosting engagement and sales.

Econea.cz

Aug 20, 2024  on Shopify

We are using Luigi's Box for autocomplete and recommenders for over a year now. Their searching algorithm is very good (best we found) and you can tweak the smart settings in their dashboard. You can also tweak the looks of the autocomplete and search result page in some way, but you cannot tweak everything. Support is helpful though and can help you set the basics, although a dedicated developer is recommended if you want to make elements from Luigi's box look a little bit more customized or some customizations already take place in your store. If you'll have a developer available, their API for Shopify integration is very well usable.

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