"SC Loyalty Rewards" is generally well-received by merchants for its effective features and superior customer service. Many users appreciate the app's ease of use and the seamless way it integrates with various platforms, making it a valuable tool for enhancing customer engagement and loyalty programs.
Key Strengths
Outstanding customer service, with staff members like Danko and Nitesh frequently mentioned for their assistance.
Easy to set up and use, with flexibility that suits various business needs.
Strong loyalty points and referral system that effectively boosts customer retention and word-of-mouth promotion.
Good functionality and sensible pricing, making it particularly beneficial for online stores.
Customizable features that align with brand aesthetics and ethos.
Insightful analytics aiding in understanding customer behavior and refining marketing strategies.
Common Concerns
Lack of POS integration at lower pricing tiers, which is crucial for small businesses with physical stores.
Issues with the mobile version of the widget and delayed problem resolution by technical support.
Desire for enhanced features such as automated emails and coupon selection at checkout.
Occasional teething problems during setup and functionality changes.
Final Thoughts
Overall, "SC Loyalty Rewards" is a highly regarded app that significantly enhances customer engagement through its user-friendly interface and customizable options. While some merchants face challenges with POS integration and mobile widgets, the responsive customer support generally resolves issues promptly. The app's strengths in improving customer loyalty and providing insightful analytics make it a compelling choice for businesses looking to build and sustain a loyal customer base.
Healing Blends
Dec 10, 2024
on
Shopify
I would highly recommend this app not just of its great features but also of the amazing customer service. Their technical support, especially Danko, is very responsive, very knowledgeable and addresses any issue that you may encounter while using SC Loyalty Rewards.
GRYT
Oct 09, 2024
on
Shopify
xDrop Store
Oct 03, 2024
on
Shopify
Gemini Cosmetics
Sep 16, 2024
on
Shopify
Easy to use, our customers love it!
Tienda Friosur
Aug 13, 2024
on
Shopify
Increíble! Tarik nos respondió todas nuestras preguntas, es muy fácil de configurar. Lo recomiendo 100%.
lovemarys
Aug 02, 2024
on
Shopify
Fits into my site perfectly. Struggled at one part to set it up and Nitesh, the customer service assisting me, was very helpful and quickly set up the last part needed for this amazing app!
ChiClaws
Jul 31, 2024
on
Shopify
It's easy to set up and flexible plans available. Customer service assistance is easily reachable if assistance is required. Special thanks to Nitesh for helping!
Cydney Mar Wellness
Jul 11, 2024
on
Shopify
Tarik was quite good at getting me to fix up my setup so that my clients could enjoy their loyalty points! He was helpful, patient & encouraging. The Loyalty App not works PERFECTLY & I'll be promoting it to our clients as I personally always enjoy using loyalty points with ease.
Now I'll have happier clients :)
Thank you Tarik!
Cheers,
Cydney
House of eLLe
Jul 03, 2024
on
Shopify
I had a question about upgrading my program and customer service was quick, gave me more details about the program and assisted me with how to make sure it was showing up on my site just like I wanted it to! 10/10!
Appeeling
Apr 26, 2024
on
Shopify
EXCELLENT service. Cannot recommend high enough.
Ihanathiukset.fi
Mar 24, 2024
on
Shopify
Nitesh, vastasi nopeasti ja auttoi ystävällisesti.
Sacred Crystals
Mar 20, 2024
on
Shopify
This app is amazing! Using for 4 months now. I was able to migrate my loyalty program from Lightspeed and everyone - thousands of customers - was able to keep their rewards AND continue to earn rewards at the same rate with just a change of terminology - instead of cash back it is now points - but the value is the same (because I set it to the value I desired.).
Recently we had a challenge with it where it stopped loading on shopify POS. The customers were still able to earn points but we could not apply them to a sale in person. The Team at SC Loyalty got right on it and emailed me regularly through the process until it was resolved. So grateful they were so responsive and that my customers are once again satisfied.
Thank you Shop Circle Loyalty!
Online For Equine
Jan 18, 2024
on
Shopify
This app is a great one for stores starting out!
Has great support and great functionality including promotions!
Crack Coffee
Jan 07, 2024
on
Shopify
SC Loyalty Rewards & Referrals is an exceptional plugin for Shopify, elevating the shopping experience to new heights. Its seamless integration allows for a sophisticated and user-friendly loyalty points system, enhancing customer engagement. The plugin offers versatile options for earning and redeeming points, making it an invaluable tool for building customer loyalty. Its referral system is remarkably intuitive, encouraging word-of-mouth promotion effectively. The customization options are vast, enabling brands to align the plugin with their specific aesthetic and ethos. Moreover, the analytics provided are insightful, aiding in understanding customer behavior and refining marketing strategies. SC Loyalty Rewards & Referrals stands out for its reliability, ease of use, and the profound impact it has on customer retention and satisfaction.
The Punctilious Mr. P's Place Card Co.
Oct 11, 2023
on
Shopify
we migrated to shopify 2.0 site, but the Bold Loyalty Points + Rewards widget didnt make it over. A little confusion, and a few days later, Deelen was able to get us up and running again. Thank you Deelen for your excellent work!