Reviews: Locksmith

Customer reviews: Locksmith

Reviews (296)

Overall rating

4.8

5

28
4
3

1
2
1

What Merchants Think

Merchants generally have positive feedback about "Locksmith," with many praising its functionality and ease of use. It is regarded as an essential tool for controlling access to specific content or areas within an online store. The customer service and support, particularly from team members like Erica, receive significant appreciation for being responsive and helpful.

Key Strengths

Exceptional customer service and support, particularly from specific team members.
Easy setup and configuration process.
Flexibility and customization options.
Comprehensive functionality for controlling access to content or product collections.
Instrumental in enabling special sales and VIP customer benefits.

Common Concerns

Visibility issues in locked stores can potentially impact sales.
Some merchants reported functionality challenges, such as issues with hiding products in locked shops.

Final Thoughts

Overall, Locksmith is a well-received app that many merchants find invaluable for their e-commerce needs. Its comprehensive features and exceptional support service make it a go-to solution for managing restricted content on Shopify. While some concerns were noted, particularly regarding product visibility, most users regard it as a highly reliable and effective app.

ACS

May 02, 2024 on Shopify

We have been working with Locksmith on two of our e-commerce sites. Locksmith provides us with the functionality we need for our store but also has provided exceptional customer service and support. Highly recommend this app.

Glacier Peak Holistics

Apr 19, 2024 on Shopify

Rebel Ginger

Apr 11, 2024 on Shopify

Locksmith has enabled me to have special sales on my store to my VIP followers. This has been instrumental to the success for those sales. Thanks Locksmith for also being super helpful whenever I needed help getting set up! I appreciate you!

My Store

Mar 18, 2024 on Shopify

I really love how this app works and the support service is very nice, I really recommend this app :)

Filler Lux™

Feb 16, 2024 on Shopify

I am absolutely delighted with the performance of the application. The setup process was incredibly straightforward and hassle-free, allowing me to get started with it within minutes. I must say that the support service was exceptional - the team was quick to respond, provided detailed insights, and went above and beyond to offer me valuable recommendations that have significantly enhanced my experience with the application. I am grateful to Locksmith for providing such a fantastic service.

TemboTusk

Feb 02, 2024 on Shopify

I have been using Locksmith for several years now and I'm still 100% happy with the app. Customer service is very fast and extremely helpful. Thanks guys, great job!!!

AlohaDays Kitchen Club

Jan 29, 2024 on Shopify

We have been using Locksmith to control access to digital content on our store. Without Locksmith, our business just wouldn't work on Shopify. It's very powerful and flexible, and the support is top notch. We're really grateful to the developers for making such a great app available!

TRADE CLOSEOUTS

Jan 29, 2024 on Shopify

We have been using Locksmith for a few months now and couldn't be more satisfied. The Locksmith team has been nothing but helpful in getting us set up with everything we needed for the site. Highly suggested!