Merchants generally have positive feedback about "Locksmith," with many praising its functionality and ease of use. It is regarded as an essential tool for controlling access to specific content or areas within an online store. The customer service and support, particularly from team members like Erica, receive significant appreciation for being responsive and helpful.
Overall, Locksmith is a well-received app that many merchants find invaluable for their e-commerce needs. Its comprehensive features and exceptional support service make it a go-to solution for managing restricted content on Shopify. While some concerns were noted, particularly regarding product visibility, most users regard it as a highly reliable and effective app.