What Merchants Think

Merchants generally have positive feedback about "Locksmith," with many praising its functionality and ease of use. It is regarded as an essential tool for controlling access to specific content or areas within an online store. The customer service and support, particularly from team members like Erica, receive significant appreciation for being responsive and helpful.

Key Strengths

• Exceptional customer service and support, particularly from specific team members.
• Easy setup and configuration process.
• Flexibility and customization options.
• Comprehensive functionality for controlling access to content or product collections.
• Instrumental in enabling special sales and VIP customer benefits.

Common Concerns

• Visibility issues in locked stores can potentially impact sales.
• Some merchants reported functionality challenges, such as issues with hiding products in locked shops.

Final Thoughts

Overall, Locksmith is a well-received app that many merchants find invaluable for their e-commerce needs. Its comprehensive features and exceptional support service make it a go-to solution for managing restricted content on Shopify. While some concerns were noted, particularly regarding product visibility, most users regard it as a highly reliable and effective app.