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Customer reviews: Locales.ai: GPT‑4.1 Translate

Reviews (116)

Overall rating
5

What Merchants Think

Overall, merchants are highly satisfied with "Locales.ai: GPT‑4 AI Translate". The app is praised for its ease of use, clearly excelling in translation accuracy and efficiency. Many users have highlighted the app's ability to simplify and accelerate the process of translating online stores, contributing significantly to international business growth. The customer support provided by the team, particularly individuals like Selina, Lewis, and Nico, is commended for its responsiveness and professionalism.

Key Strengths

  • High translation accuracy using GPT-4 AI technology.
  • Easy integration with Shopify and user-friendly interface.
  • Efficient customer support and assistance.
  • Fast setup and quick translations.
  • Ability to maintain brand tone and context.
  • Extensive language support with over 30 languages.
  • Cost-effective solution compared to traditional translation services.
  • Useful features like translation memory and glossary.

Common Concerns

  • Some instability and technical issues reported by a few users.
  • Translating third-party content can be problematic.
  • Point system for translations might be considered pricey by some users.

Final Thoughts

"Locales.ai: GPT‑4 AI Translate" is overwhelmingly seen as a valuable tool for Shopify merchants looking to expand globally. While some users report minor technical issues, the app's strengths in providing accurate, swift translations and exceptional customer support make it a highly recommended solution in the e-commerce space.

Vitalplant

Aug 17, 2025  on Shopify

All good, translations are well done, gpt4 is really doing a good job, in terms of customization of unique target market content the app could be much better, there are almost no ways to customize target content for subdomains... so basically it is just good for text, serps, and other things, but not good for multi market target content

Muscle Club

Aug 14, 2025  on Shopify

Locales.AI made managing multilingual content feel effortless. The interface is clean, intuitive, and fast. It saved our team hours of manual work and improved our localization process instantly. Highly recommend to anyone working with global products!

Onesport (UK) Limited

Aug 08, 2025  on Shopify

The app works perfectly, and when there is any problem the support is extremely fast (props for giving direct real support, instead making you deal with an AI first). And thanks to Nico for that quick fix!

Sting-Ring®

Aug 07, 2025  on Shopify

great app and support, really happy with it

iSquaredYoga

Aug 06, 2025  on Shopify

Good translation

PIXEL POUCH

Aug 05, 2025  on Shopify

I had been consistently searching for a multilingual translation app on Shopify, but other apps had limited language support and low quality. This app, however, supports a sufficient number of languages and, above all, its AI-based translation quality is overwhelmingly superior. Furthermore, the app's own performance is excellent, which not only provides highly reliable translations but also makes the translated pages themselves trustworthy and stable. Thanks to this, I was able to launch an e-commerce startup with a minimal team. I've already become a huge fan of this app. Thank you.

Huracan Performance

Jul 28, 2025  on Shopify

App works great, my customers had no issues. It's been 5 months using them. Also, customer service was great, they helped me out a lot!

Milano Straps

Jul 26, 2025  on Shopify

We've been searching for a translation solution that balances power with practicality, and Locales.AI is precisely that. From the moment we started, the intuitive interface stood out – it’s genuinely user-friendly, allowing even our non-technical team members to dive in and contribute without a steep learning curve. The rapid adoption within our team speaks volumes about its thoughtful design. What truly sets Locales.AI apart is their refreshingly fair pricing structure. The option to buy credits for a specific number of translations, rather than being forced into rigid, high-cost subscriptions, is an absolute godsend for businesses like ours that need flexibility as they scale. It means we can ensure our global content is top-notch without unnecessary financial strain. Beyond the excellent product, the support team at Locales.AI deserves a special mention. They are consistently responsive, knowledgeable, and genuinely invested in helping their users succeed. It's rare to find a company that combines such a robust tool with such dedicated customer service. If you're looking for an efficient, cost-effective, and user-friendly platform to handle your multilingual content, look no further than Locales.AI. Highly, highly recommended!

Hailey’s jewelry house

Jul 16, 2025  on Shopify

Exceptional experience from start to finish. The team behind this app delivers lightning-fast support, is genuinely friendly, and clearly cares about the success of their users. It’s rare to find a company that not only solves your problems quickly but also actively listens and evolves with you. Their drive to grow together with their customers is refreshing and truly appreciated. Highly recommended!

NORLIVA

Jul 14, 2025  on Shopify

Easy to use and very helpful!

The Phoenix of Aquino Anna Maria

Jul 14, 2025  on Shopify

Dopo tante app provate con mille difficoltà per la pubblicazione del multilingue, questa è risultata più semplice e facile da gestire. Molto intuitiva. Consiglio vivamente soprattutto per chi è alle prime armi.

SLEEKZ

Jul 10, 2025  on Shopify

I needed another language, and they handled it for me. They have automatic translation options with AI, a language switcher with good adjustments, and also a great team — especially Selina.

GDizzle Collectibles

Jul 10, 2025  on Shopify

I searched for a long time for a suitable and, above all, intuitive translation app for my shop — one that would allow me to translate the store content quickly, easily, and without much manual effort into other languages (in my case, German and Italian). Since Locales.AI uses ChatGPT among other tools, most of the automatic translations are incredibly accurate — and if I ever want or need to adjust something, I can easily do so via the editor and publish the changes immediately. Great app, excellent support, highly recommended. Keep up the great work!

SKOR Sports & Lifestyle

Jul 08, 2025  on Shopify

The app is great, you can translate anything you want accurately. Their support team is also very fast. I recommend this app to anyone without a doubt!

MULVANNI

Jul 06, 2025  on Shopify

I added this AI translator to my Shopify store and couldn’t be happier. It automatically translates my product pages, menus, and descriptions with impressive accuracy. My international customers can now browse and shop in their native language, which has significantly improved user experience and reduced bounce rates. Setup was quick, and it works flawlessly across all devices. Highly recommend it for anyone serious about global sales!

Hanf365

Jul 03, 2025  on Shopify

i am very happy with the product, it does its good VERY well done.

Milena Amsterdam

Jun 28, 2025  on Shopify

always great customer support, easy to use. recommended

Family Side

Jun 24, 2025  on Shopify

Excellent Tool for Managing Translations Efficiently Locales.AI has been a fantastic find for our team. The interface is incredibly easy to use, even for those without technical backgrounds, which made onboarding quick and seamless. One of the standout features is the flexible pricing model — we really appreciate the ability to purchase a small number of translations as needed, without being locked into an expensive subscription plan. It’s a perfect fit for growing businesses that need quality translations without overspending. On top of that, their customer support is outstanding — fast, helpful, and truly attentive to user feedback. Highly recommend for anyone managing multilingual content!

Planika Shop Global

Jun 17, 2025  on Shopify

Very good application. It allows for quick implementation of several languages ​​thanks to automatic translations. A big advantage is fast and very helpful support

MewTee

Jun 17, 2025  on Shopify

The support team was incredibly responsive and proactive. I had a specific request to hide the language switcher for English-speaking visitors, and although it wasn’t a built-in feature, they didn’t hesitate to escalate it to their engineering team for a custom solution. They kept me informed throughout, got the necessary access, and took my concerns seriously. If they manage to solve this, it will really improve the user experience for my store. Appreciate the dedication!

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