Reviews: Locales.ai: GPT‑4 AI Translate

Customer reviews: Locales.ai: GPT‑4.1 Translate

Reviews (112)

Overall rating

5

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3

1
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1

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What Merchants Think

Overall, merchants are highly satisfied with "Locales.ai: GPT‑4 AI Translate". The app is praised for its ease of use, clearly excelling in translation accuracy and efficiency. Many users have highlighted the app's ability to simplify and accelerate the process of translating online stores, contributing significantly to international business growth. The customer support provided by the team, particularly individuals like Selina, Lewis, and Nico, is commended for its responsiveness and professionalism.

Key Strengths

High translation accuracy using GPT-4 AI technology.
Easy integration with Shopify and user-friendly interface.
Efficient customer support and assistance.
Fast setup and quick translations.
Ability to maintain brand tone and context.
Extensive language support with over 30 languages.
Cost-effective solution compared to traditional translation services.
Useful features like translation memory and glossary.

Common Concerns

Some instability and technical issues reported by a few users.
Translating third-party content can be problematic.
Point system for translations might be considered pricey by some users.

Final Thoughts

"Locales.ai: GPT‑4 AI Translate" is overwhelmingly seen as a valuable tool for Shopify merchants looking to expand globally. While some users report minor technical issues, the app's strengths in providing accurate, swift translations and exceptional customer support make it a highly recommended solution in the e-commerce space.

Glowperk

Aug 11, 2025 on Shopify

Update: We need to add a few points while keeping our original review below. After our 1-star review, Lewis listened to our concerns and engaged with us. He acknowledged the issues and said he would work on improving the app. We also hope he will make the pricing fairer. In addition, he refunded multiple plan fees we had paid. We have now translated our site using another app, but due to Lewis’s goodwill and courtesy, we are raising our rating from 1 star to 3 stars. ----------------------- It’s a complete trap! Every step is designed to make you spend more money. After signing up, we upgraded the plan and paid extra, yet we couldn’t even translate two languages. All it does is send requests through the ChatGPT API to translate. Also, when we reported bugs, they said it was a priority and even promised a refund for the credits and fees we used — but there’s still no action. They've been ignoring the ticket for 4 days as if it doesn’t exist.