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Customer reviews: Locales.ai: GPT‑4.1 Translate

Reviews (130)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly satisfied with "Locales.ai: GPT‑4 AI Translate". The app is praised for its ease of use, clearly excelling in translation accuracy and efficiency. Many users have highlighted the app's ability to simplify and accelerate the process of translating online stores, contributing significantly to international business growth. The customer support provided by the team, particularly individuals like Selina, Lewis, and Nico, is commended for its responsiveness and professionalism.

Key Strengths

  • High translation accuracy using GPT-4 AI technology.
  • Easy integration with Shopify and user-friendly interface.
  • Efficient customer support and assistance.
  • Fast setup and quick translations.
  • Ability to maintain brand tone and context.
  • Extensive language support with over 30 languages.
  • Cost-effective solution compared to traditional translation services.
  • Useful features like translation memory and glossary.

Common Concerns

  • Some instability and technical issues reported by a few users.
  • Translating third-party content can be problematic.
  • Point system for translations might be considered pricey by some users.

Final Thoughts

"Locales.ai: GPT‑4 AI Translate" is overwhelmingly seen as a valuable tool for Shopify merchants looking to expand globally. While some users report minor technical issues, the app's strengths in providing accurate, swift translations and exceptional customer support make it a highly recommended solution in the e-commerce space.

Halal Cosmetics

Sep 26, 2025  on Shopify

I love using this better for the International store and also great for multi language seo. I suggest that use and grow better.

HOWSS

Sep 24, 2025  on Shopify

Great experience with this translation app! The customer experience is excellent, and the support team responds very quickly. Highly recommended.

Shopixy

Sep 24, 2025  on Shopify

Absolutely not worth it. The app slows everything down, sometimes even freezing while loading. For this high subscription fee, I expected a professional tool. Instead, it feels like an overpriced prototype. Very disappointed with the overall experience.

Pure Gems & Stones Store: Awakened Days

Sep 24, 2025  on Shopify

Vince is really helpful, some text did not get translated but they immediately offered to help. Excellent service and excellent translation. Keep up the good work! Has been using this app for a while, i must say everything is going smoothly. Definitely recommend their service. Worth the price

Auraa Design

Sep 23, 2025  on Shopify

The concept is great, but the loading speed is unacceptable. Every time I try to use the translation, it takes over 8–10 seconds to respond. For such high pricing, I expected a much smoother and faster experience.

MAGNERA

Sep 22, 2025  on Shopify

Great support Always ready to help! The translation works perfectly. I translated my store into 4 languages in just minutes.

HelloForty Europe

Sep 16, 2025  on Shopify

Great translation APP with excellent support. Its easy to use and one of the few that works well with 3rd party APPs like GemPages. Definitely recommend for a quick translation rollout, even for beginners.

Pure Gems & Stones Store: Awakened Days

Sep 11, 2025  on Shopify

Vince is really helpful, some text did not get translated but they immediately offered to help. Excellent service and excellent translation. Keep up the good work!

Prima Decorative Hardware

Sep 09, 2025  on Shopify

The setup was quick and easy, and the translations are accurate for multiple languages. It’s lightweight, user-friendly, and does exactly what it promises without any unnecessary complexity.

Chalrlesdillon

Sep 08, 2025  on Shopify

like everyone i oriented myself on the rating and comments so i started with the two that had more reviews that was good but i had much trouble with both of them this one is the only one where it was really quick and simple to set it up and on top the price is much better

Elka Prints

Sep 03, 2025  on Shopify

The team was very quick and helpful in helping resolve an issue. The translation quality is great too and it's very easy to use!

Evolution Bikes COM

Sep 01, 2025  on Shopify

Great app, simple and functional! Fantastic support, ready to answer all your questions and solve any problems!

Vitalplant

Aug 17, 2025  on Shopify

All good, translations are well done, gpt4 is really doing a good job, in terms of customization of unique target market content the app could be much better, there are almost no ways to customize target content for subdomains... so basically it is just good for text, serps, and other things, but not good for multi market target content

Muscle Club

Aug 14, 2025  on Shopify

Locales.AI made managing multilingual content feel effortless. The interface is clean, intuitive, and fast. It saved our team hours of manual work and improved our localization process instantly. Highly recommend to anyone working with global products!

Glowperk

Aug 11, 2025  on Shopify

Update: We need to add a few points while keeping our original review below. After our 1-star review, Lewis listened to our concerns and engaged with us. He acknowledged the issues and said he would work on improving the app. We also hope he will make the pricing fairer. In addition, he refunded multiple plan fees we had paid. We have now translated our site using another app, but due to Lewis’s goodwill and courtesy, we are raising our rating from 1 star to 3 stars. ----------------------- It’s a complete trap! Every step is designed to make you spend more money. After signing up, we upgraded the plan and paid extra, yet we couldn’t even translate two languages. All it does is send requests through the ChatGPT API to translate. Also, when we reported bugs, they said it was a priority and even promised a refund for the credits and fees we used — but there’s still no action. They've been ignoring the ticket for 4 days as if it doesn’t exist.

Onesport (UK) Limited

Aug 08, 2025  on Shopify

The app works perfectly, and when there is any problem the support is extremely fast (props for giving direct real support, instead making you deal with an AI first). And thanks to Nico for that quick fix!

PIXEL POUCH

Aug 05, 2025  on Shopify

I had been consistently searching for a multilingual translation app on Shopify, but other apps had limited language support and low quality. This app, however, supports a sufficient number of languages and, above all, its AI-based translation quality is overwhelmingly superior. Furthermore, the app's own performance is excellent, which not only provides highly reliable translations but also makes the translated pages themselves trustworthy and stable. Thanks to this, I was able to launch an e-commerce startup with a minimal team. I've already become a huge fan of this app. Thank you.

Huracan Performance

Jul 28, 2025  on Shopify

App works great, my customers had no issues. It's been 5 months using them. Also, customer service was great, they helped me out a lot!

Milano Straps

Jul 26, 2025  on Shopify

We've been searching for a translation solution that balances power with practicality, and Locales.AI is precisely that. From the moment we started, the intuitive interface stood out – it’s genuinely user-friendly, allowing even our non-technical team members to dive in and contribute without a steep learning curve. The rapid adoption within our team speaks volumes about its thoughtful design. What truly sets Locales.AI apart is their refreshingly fair pricing structure. The option to buy credits for a specific number of translations, rather than being forced into rigid, high-cost subscriptions, is an absolute godsend for businesses like ours that need flexibility as they scale. It means we can ensure our global content is top-notch without unnecessary financial strain. Beyond the excellent product, the support team at Locales.AI deserves a special mention. They are consistently responsive, knowledgeable, and genuinely invested in helping their users succeed. It's rare to find a company that combines such a robust tool with such dedicated customer service. If you're looking for an efficient, cost-effective, and user-friendly platform to handle your multilingual content, look no further than Locales.AI. Highly, highly recommended!

Hailey’s jewelry house

Jul 16, 2025  on Shopify

Exceptional experience from start to finish. The team behind this app delivers lightning-fast support, is genuinely friendly, and clearly cares about the success of their users. It’s rare to find a company that not only solves your problems quickly but also actively listens and evolves with you. Their drive to grow together with their customers is refreshing and truly appreciated. Highly recommended!

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