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Customer reviews: Locales.ai: GPT‑4.1 Translate

Reviews (105)

Overall rating
5

What Merchants Think

Overall, merchants are highly satisfied with "Locales.ai: GPT‑4 AI Translate". The app is praised for its ease of use, clearly excelling in translation accuracy and efficiency. Many users have highlighted the app's ability to simplify and accelerate the process of translating online stores, contributing significantly to international business growth. The customer support provided by the team, particularly individuals like Selina, Lewis, and Nico, is commended for its responsiveness and professionalism.

Key Strengths

  • High translation accuracy using GPT-4 AI technology.
  • Easy integration with Shopify and user-friendly interface.
  • Efficient customer support and assistance.
  • Fast setup and quick translations.
  • Ability to maintain brand tone and context.
  • Extensive language support with over 30 languages.
  • Cost-effective solution compared to traditional translation services.
  • Useful features like translation memory and glossary.

Common Concerns

  • Some instability and technical issues reported by a few users.
  • Translating third-party content can be problematic.
  • Point system for translations might be considered pricey by some users.

Final Thoughts

"Locales.ai: GPT‑4 AI Translate" is overwhelmingly seen as a valuable tool for Shopify merchants looking to expand globally. While some users report minor technical issues, the app's strengths in providing accurate, swift translations and exceptional customer support make it a highly recommended solution in the e-commerce space.

Family Side

Jun 24, 2025  on Shopify

Excellent Tool for Managing Translations Efficiently Locales.AI has been a fantastic find for our team. The interface is incredibly easy to use, even for those without technical backgrounds, which made onboarding quick and seamless. One of the standout features is the flexible pricing model — we really appreciate the ability to purchase a small number of translations as needed, without being locked into an expensive subscription plan. It’s a perfect fit for growing businesses that need quality translations without overspending. On top of that, their customer support is outstanding — fast, helpful, and truly attentive to user feedback. Highly recommend for anyone managing multilingual content!

Planika Shop Global

Jun 17, 2025  on Shopify

Very good application. It allows for quick implementation of several languages ​​thanks to automatic translations. A big advantage is fast and very helpful support

MewTee

Jun 17, 2025  on Shopify

The support team was incredibly responsive and proactive. I had a specific request to hide the language switcher for English-speaking visitors, and although it wasn’t a built-in feature, they didn’t hesitate to escalate it to their engineering team for a custom solution. They kept me informed throughout, got the necessary access, and took my concerns seriously. If they manage to solve this, it will really improve the user experience for my store. Appreciate the dedication!

PlasmaGans

Jun 17, 2025  on Shopify

I have tried many translations apps but this is the one I have been using for several months now. Price-quality ratio is top! And the service is also very fast and excellent. If you want to translate your website into multiple languages, this is definitely the one for you!

LBwear

Jun 10, 2025  on Shopify

We have been looking for a translation app for our brand for a while but something was always lacking. This time our mind were changed. Absolutely perfect translation, easy to make manual changes (if needed), great and intuitive interface and 10/10 support and technical team. 100% recommended!

Universal Surplus

Jun 10, 2025  on Shopify

The translation quality is by far one of the best we’ve seen, much more accurate than other apps we’ve tried. There are still a few issues here and there, but the team is super responsive and actively working with their engineers to fix things. Great support and promising updates.

MOMNTS

Jun 06, 2025  on Shopify

So far so good! I have tried a few different apps and this is the one that integrates best with my site. I use GemPages as my editor and UpCart for my cart and found that this app was the only one who properly picked up on the content made within these apps. Support has been A1 as well. I recommend!

Bikerringshop

Jun 05, 2025  on Shopify

This is the best translation app I’ve ever used. It’s easy to use and doesn’t slow down the website. The translated pages load as quickly as the main page.

ViaCheff.com

May 31, 2025  on Shopify

After subscribing to this app, I had a few specific requirements to get it working the way I needed. Thanks to the excellent support team, especially engineer Nico, I was able to set everything up successfully. Their help made a big difference, and I can confidently recommend this app to anyone looking for AI-powered website translation.

Trooper Beer EU - distributed by Universal Marketing EU

May 29, 2025  on Shopify

Outstanding Translation App! This is, without a doubt, the best, most reliable, and user-friendly translation app I've ever used for my Shopify stores. What truly sets it apart is the incredibly accurate translations that sound natural and authentic, just like a real human. Absolutely amazing!

Proliana Dubai

May 28, 2025  on Shopify

Highly effective and reliable translation solution. We've been using Locale AI to manage multilingual content on our Shopify store, and the experience has been seamless. The interface is intuitive, the translations are accurate, and most importantly, the support team is incredibly responsive, fast, and attentive to every request. If you're looking for a serious, scalable translation app backed by a professional team, Locale AI is a solid choice.

DuckDik

May 27, 2025  on Shopify

Fantastic App for Multilingual Stores! I'm absolutely delighted with Locales.ai. It's a great app—super intuitive and easy to use. We were able to translate our entire Shopify store into 5 different languages automatically, and the whole process was smooth and quick. If you're looking to expand internationally, this is the perfect solution. Highly recommended!

Intimate Circle

May 25, 2025  on Shopify

This is an amazing app! A very easy to use app. Translations are done really fast and smooth, in my case, less than 20 mins. It could have been faster as I have spent some time to check out the app during the process. The Support team is incredible, quick and efficient and patient. I have been bothering Lewis in my case and he is unbeatable! Very knowledgeable and helpful! I highly recommend this app to anyone who needs to translate their store.

Hot Octopuss

May 17, 2025  on Shopify

Excellent translation tool with great support. Locales has been a real asset. It's easy to use, gives a clear breakdown of translation costs as we scale, and the support is responsive even on weekends. Highly recommend.

Meshnology

May 16, 2025  on Shopify

the support team is really nice and reply to my questions very fast. also, the free token to use AI translate is a good feature!

Homeborn

May 07, 2025  on Shopify

Very easy to use. Clean interface and fast customer service. Translated my entire shop to Swedish and German in a very short time. Note: If you have special items that might not get translated 100% correctly, do a small test first and then add custom instructions if needed. Otherwise you have to comb though the translations and sort them out, or spend a lot of credits to fix your mistake.

Gary Barlow Wines EU

May 01, 2025  on Shopify

Outstanding App! Over the past five years, I've explored numerous translation apps for Shopify, but none compare to this one. It's incredibly user-friendly, exceptionally precise, and boasts an impressive design. The intuitive interface and sleek aesthetics make it a pleasure to use. I highly recommend it to anyone seeking top-notch translation solutions.

MOOMENN

Apr 27, 2025  on Shopify

Amazing and reliable app, AI translation is much more in contextual then other apps I have tried and the support is just on point! Highly recommended A++++

LEFEET

Apr 22, 2025  on Shopify

Finally, a Translation App That Lets Us Take Control! What makes Locales AI stand out is its customizable translation feature. We can fine-tune translations to match our brand voice perfectly – no more awkward auto-translations that sound like robots!

Chantal Vaulet

Apr 21, 2025  on Shopify

The app works great most of the time. If there's something that needs clarification, their support is top-notch, never let me down. There are some thing to get used to, but in general, for me this is the best translation app

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