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Customer reviews: Livescale, Live Shopping

Develop by Livescale

Reviews (21)

Overall rating
4.1

What Merchants Think

Overall, merchants have expressed high satisfaction with "Livescale, Live Shopping", appreciating its ability to enhance live shopping experiences. Many report successful integration with existing platforms like Shopify, and praise the app for its engagement features which help strengthen connections with their audience. Merchants frequently applaud Livescale's support team for their responsive and amicable assistance, ensuring both new and existing users can maximize the app's capabilities.

Key Strengths

  • Easy integration with platforms such as Shopify.
  • Robust customer support and onboarding assistance.
  • Highly engaging audience interaction tools, including real-time polling and live customer chat.
  • Seamless event setup and synchronization of products.
  • Comprehensive post-event analytics.
  • Effectiveness as a marketing strategy, contributing significantly to sales targets and conversions.

Common Concerns

  • Initial technical difficulties during the setup for some users, especially for novices.
  • Some users experienced minor technical issues in the control room.
  • Learning curve associated with maximizing the effectiveness of live selling events.

Final Thoughts

"Livescale, Live Shopping" consistently receives positive feedback for its ability to enhance the live shopping experience both for merchants and consumers. While there are some initial usability challenges, especially for beginners, the app's strengths in driving sales, audience engagement, and providing excellent customer service make it a valuable tool for brands aiming to integrate live shopping into their marketing strategies.

Knix

Jun 09, 2021  on Shopify

Fast to set up, easy to use, great support. Some tweaks are still needed to optimize the shopping experience and the moderator experience - but overall I highly recommend it and its the best in the marketplace so far

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