Livescale, Live Shopping

Name: Livescale, Live Shopping Introduction Video
Uploaded: 2024-04-04T11:33:04Z
Duration: 1 min 33 s
Description: The Live Streaming Shopping Solution with Integrated Checkout

Develop by Shopify

Free plan available

The Live Streaming Shopping Solution with Integrated Checkout

Detailed analytics

Shoppable products

Google integration

Real-time polls

Facebook integration

White label

About Livescale, Live Shopping

Launched Jun 11, 2020

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

Website Support Portal Privacy policy Tutorial FAQ Document

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Introduction Video

Description

Create Live Streaming Shopping events in a few seconds, embed these on your web site + social media

With Livescale's Live Streaming Shopping app, you will be able to interact with your audience in a fun and interactive way, and reduce the path to conversion. Once Live Shopping is part of their Marketing Mix, our clients see a positive impact on their sales conversion rate, as well as their community engagement.

Shoppable products: viewers shop products in the video experience or a web site
Polls: collect real-time insights and data from your viewers
Analytics: real time and detailed analytics on viewers, engagement and sales
Google and Facebook integration: add your tracking pixels to measure performance
Brand ownership: white label app, and you have full control of the experience

Pros

Integrated checkout allows users to shop directly from the video experience, streamlining the purchasing process
Enhances audience interaction and engagement by making shopping fun and interactive
Potential boost in sales conversion rates as observed by existing clients
Real-time polling feature provides valuable insights and data directly from viewers
Detailed analytics offer in-depth understanding of viewer engagement and sales performance
Integration with Google and Facebook for better tracking and performance measurement
Brand ownership and a white-label solution give businesses full control of their user experience

Cons

Depending on users' internet connection, live streaming quality and experience may vary, potentially affecting engagement
Requires a sufficient level of digital infrastructure and marketing strategy to maximize its effectiveness
Some businesses may find the need for additional technical support to fully leverage all features
Initial setup and integration into existing systems can be complex and time-consuming

Top Helpful Reviews

Once Upon a Farm

Jul 25, 2022 on Shopify

Livescale is a great Live Shopping app and we have been very happy with our experience. The app is easy to set up and their team is very helpful with setup questions/best practices/ general advice. The seamless integration with Shopify and audience engagement capabilities like polling was the reason we decided to work with them and we're happy we did!

Three Ships

Jun 16, 2022 on Shopify

Amazing live shopping app + customer service team. In our first 1-hour event we garnered over 350 orders from high LTV customers. Using Livescale is now a pillar of our marketing strategy - we promote an event for every product launch and large promo.

goPure Beauty

Jun 10, 2022 on Shopify

We started using this app to help improve our live streaming. It has been a great way to engage our audience and provide a better live shopping experience. We love being able to interact with our audience by the polls feature. It's also great that you can view the poll responses and save that data for later. The app has great post live event analytics. Our Livescale point of contact, Chanida, has been amazing to work with and has been very helpful with answering any questions we have. We have experienced some technical difficulties in the control room, but besides that it has been a great application!

Studio10 Makeup

Aug 05, 2021 on Shopify

LiveScale is by far the best Live Shopping experience from both a brand and consumer perspective. Setting up the event/syncing products couldn't be easier and embedding the video on your website makes it a breeze for customers to join! The team are all super helpful and are eager and willing to provide assistance wherever they can to ensure your event runs smoothly. I have even asked about potential features and upcoming concepts and have been given useful information to plan the future of our live selling shows. LiveScale continue to improve their service based off customer feedback and seeing this in action really proves to me that they deserve the 5 star rating!

LOHN

Jun 15, 2021 on Shopify

We LOVE Livescale! We hosted our first event last week and we ended up doubling our sales target. The set-up was super easy, and they have an amazing team who is there for you every step of the way to resolve any technical questions you may have. Livescale is a fantastic way to educate and sell to your customers near and far!

Knix

Jun 09, 2021 on Shopify

Fast to set up, easy to use, great support. Some tweaks are still needed to optimize the shopping experience and the moderator experience - but overall I highly recommend it and its the best in the marketplace so far

Bling Me Neshaj

May 18, 2021 on Shopify

UPDATE: I wrote a really strong review last year because i really struggled initially to get connected... BUT, I went back in and was able to get it together and once I was able to get the system fully connected I have fallen in love with it. They seem to be making great strides to do updates and making it easier to work with. I love all the features especially the custom invites, the LIVE customer Chat and the simple check out for the customers is AWESOME! Original 1 star review I had high hopes but could never get it connected to go LIVE... spent a few hours had the chat live but still nothing finally just removing from my store.. Hopefullly a more novice user friendly update will be available soon

StyleDemocracy.com

May 14, 2021 on Shopify

Our team has used Livescale twice now, and it's such a great way to interact with our customer base on a more personal level. Can't wait for our future events! Plus, the customer support team is wonderful.

NEOPHYTE

May 03, 2021 on Shopify

I have now used Livescale 3 times to host live shopping events and each time has been such a seamless experience. It's honestly the best way to create an interactive experience with your audience/followers/customers. Not only do you get to connect on a whole new level (talking directly to the shoppers, answering questions live, etc.), you also get SO much value out of it. From direct customer feedback to extra revenue (we make more during live shopping events which offer discounts than we do on regular pre-sales!) it's really a no-brainer. Don't be intimidated by the live aspect! It really humanizes the shopping experience which is so rare to come by these days. I truly can't wait to host another Livescale event.

Consonant Skin+Care

May 03, 2021 on Shopify

We have used LiveScale to run shopping events from our website a number of times. Each time we do a little better than the time before; but this last time, we did a lot better than the time before. We have learned there is both art and science to selling live on your own website, but when you crack the code, it can be great business! The science part is about having the right offers at the right time for the customers who are shopping; and the art part is about presenting the offers in a way that builds community with your customers, builds affinity for your brand, and most importantly, sells your products. The LiveScale team helped us with both the art and the science. As with all new technology, there were a few growing pains early on, but the support team was very responsive and even made sure they were on hand to support us in real time during our LiveScale broadcasts! If you're new to this kind of selling, I strongly recommend trying it as a complement to the selling you are doing in other channels. We love it, and so do our customers!

View all reviews

Livescale, Live Shopping

About Livescale, Live Shopping

Built by Shopify

Related Categories

ZB: Exit Intent Pop up Window

Introduction Video

Description

Create Live Streaming Shopping events in a few seconds, embed these on your web site + social media

Pros

Cons

Top Helpful Reviews

Once Upon a Farm

Three Ships

goPure Beauty

Studio10 Makeup

LOHN

Knix

Bling Me Neshaj

StyleDemocracy.com

NEOPHYTE

Consonant Skin+Care

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